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"Nothing was too much trouble"

"I've attended this property to host professional events a few times and the staff and venue are always very helpful and friendly. This was the first time we stayed here in one of the suites, which was absolutely sublime and perfect for our needs. It was clean and comfortable with great facilities. The only slight criticism I'd have is that if there is an event on the noise carries into the rooms and can be disruptive until late. I understand that commercially it's a balance in keeping guests...

"Nice food,great rooms"

"Historic boutique hotel with charisma and charm"

"Nice hotel but poor continental breakfast. Limited food and limited seating "

"Spacious room. Bus stop close. Two train stations within walking distance. Easy to get to both Kew Gardens and Richmond Park. Welcoming staff. Coin laundry on premises (includes laundry detergent in cost)"

"Sad the jacuzzi wasn’t working. "

"The staff was very friendly, the room was clean and comfortable, and the location was great! Right next to a tube station, making it easy to move around the city. Recommend!!"

"I enjoyed my stay , quiet even with a pub below . Check in was nice and easy at the bar even with a private wedding going on , I would stay again"

"had an excellent stay at Xanadu one of my favourite hotels in west London. Close to restaurants, parks, bars, transport. Always a warm welcome from the very efficient and friendly staff. Shout out to Santos ( hope I spelt that correctly) who is always around , never flustered and very willing to help with any queries however busy he is. "