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"Modern room, great service, the view out the window facing people sat at the bus stop opposite wasn’t great but the room more than made up for it."

"Beautiful facility - we stayed in the lodge which some spots needed repair work. Not walkable or really close to town or train - need a car, as local taxis took a while to come. No shuttle available. Restaurant is excellent, breakfast was good. We are going back - will have a car next time. "

"Great hotel. Stay here every time I come to Bury. Polite, friendly staff. Would highly recommend. "

"Tired hotel and needs so reinvestment, but lots of parking. Generally ok for the money."

"Environment was warm and friendly, threw me back to the medieval times. Very homely and the food and service was amazing."

"The building was beautiful, room super comfy and the food excellent. The staff went out of their way to be helpful and accommodating. The only minor issue we had was accessibility - there is only a very small lift that we could only just fit our pram into. Additionally, as someone who is pumping milk it would have been useful to have a fridge in the room, which I did call ahead and ask about, but there may have been some confusion. The staff were great about storing it for me in their fridge,...

"Very friendly and helpful staff and dogs are welcomed and not just tolerated which made all the difference "

"A lovely hotel in the most perfect of areas for exploring everything Durham. A little more tea and little checks of the room would’ve made it super. Only other slight disappointment was only small amounts of fruit at breakfast. Everything else was lovely including staff and general upkeep of hotel itself. Thank you for a great stay"

"Fabulous time, service was incredible. Only thing is very noisy on a Saturday night so didn’t sleep very well - other than that amazing stay"

"Very helpful staff at the front desk, the room was really smart and I enjoyed the layout of the whole place."