Find Family-Friendly Hotels in Zona Hotelera, Cancun

"Everything was first class from check-in when we asked Marie about getting a corner room and her explaining to us the resort rules and information about the resort and restaurants. We had to call maintenance from toilet not properly flushing and quickly correcting the problem. The view was outstanding looking over the activities pool and blue water of the bay. We ate at Don Roberto restaurant waiter Eder went out of his way to get us anything we asked for. We mentioned the Black/White restaurant Steak House dinner and he said he could get it for us the next night and he did. We had the surf and turf and the lobster. It was wonderful end to a great trip. One thing to remember is the staff is there and tipping them is money that is helping hard working people. Yes, it is an All-Inclusive resort, but everyone went above and beyond. Definitely recommend the RIU Hotels and Resorts. "

"Excellent service, great staff"

"Clean and fun shows "

"The staff was beyond amazing! The property is kid friendly, clean, great service and fun entertainment! "

"Great hotel. Good food. Awesome pool and beach. Staff was very friendly and helpful. Had a wonderful stay. "

"Great resort!"

"Great resort"

"It was a great stay but my tv didn’t work in my room. They tried fixing it and were not able too. They offered to change my room but I didn’t want to because I would lose my view of the ocean . This is the only thing I didn’t like although I was out of my room for the most part. They did daily house keeping and room was very nice . "

"It’s nice and beautiful "