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"Nice staff. Water, coffee and snacks in the Lobby available 24 hours "

"Great location with friendly staff. The standard room we had was relatively small and the enclosed area at the back made it quite dark. If you’re spending any time in room the opt for a better room grade if you can. Beds were comfy and everything very clean. Lifts were challenging as it was very difficult to get the key cards to work. Air con was loud. Though outside noise relatively quiet. Ensure you consider the additional “facility fee” when comparing prices as $30 a night can be a shock when...

"This is the second time I've stayed at the Jewel Hotel and everything is fantastic! It's right outside Rockefeller Plaza and easy walking distance from Central Park, Broadway, Times Square, and just about anything else you could want! The staff is friendly and the rooms are clean. I'll stay here any time I'm in the city!"

"Hotel is located close to everything. This is my 4th stay with them. However, it has become more and more expensive."

"The staff were all super nice and helpful."

"Great hotel. Friendly and helpful staff"

"I always love staying at Arlo Soho. I never have to worry about cleanliness or safety. I always feel comfortable when I stay here. I plan to book with Arlo whenever I go to the city, knowing a great hotel gives me one less thing to worry about when traveling."

"Front desk was super nice, upgraded us for same price. Room was super tight but it was just me and my 11 y/o boy. Anyway, what are you doing starting in a room if you’re coming to NYC?! We loved the ping pong table downstairs, Murray Hill neighborhood is convenient for just about everything. "

"Every single staff member was fantastic! Their helpfulness and friendliness were the real highlights of our stay. The hotel itself could use some upgrading at the interiors are quite worn/dated. It was also interesting that all the rooms didn't come standard with a safe and mini fridges-- you have to request them if your room doesn't come with one. While they don't have any food establishments on site, the hotel is centrally located and they have a lounge on their 27th floor with free coffee and...

"Great place. Great location. Super people. "