Compare and book 4 Star hotels in Hangzhou, Zhejiang

"The staff are awesome! All were very courteous and thoughtful, they helped to push our luggages whenever we bumped into one. Special thanks to Ms Maggie 王淑霞 from room upkeep. I was very busy working in the room so I had no time to make up room. When I left my room, she will take the initiative to come up to me to book a time to change dirty cups and provide new bottles of water. So thoughtful! We had a wonderful stay. "

"I stayed in two different rooms on consecutive nights. The first was great, while the second, I had an equivalent room that didn’t have well-working air conditioning. It was somewhat humid, though not hot. The room was overall just slightly less clean than the other one on a different floor. I thought that was odd for its inconsistency in experience."

"Good location, options for food just outside. Hotel room decor is a little dated but still very clean and comfortable. Restaurant had some vegetarian options which were very welcome. Breakfast was very good, lots of options "

"Good location, next to subway, many food options"

"Very innovative!! It’s like a hidden gem!"

"It is a beautiful hotel on the lake with many wonderful memories."

"Room is clean and roomy, the front desk staff were extremely helpful! Will definitely stay there again!"

"It’s clean, facilities and amenities are modern and advance, although not state of the art yet. Staff are friendly. Had difficulty getting to the hotel from the airport as the taxi driver has not heard about the hotel and we spent almost half an hour looking up the directions for him. We could not find any contact number to call the hotel from the website. There’s a wide variety of cafes and eateries, however, most of them only opens at 10am. We could only find 3 open before 10am"

"位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。"

"The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time. "

"The westlake view of the nine floor room was amazing. "

"Booked 2 rooms with breakfast included staffs at The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…"

"Quiet and comfortable."

"Amazing staff very helpful. Thank you Amber for helping me at check in. Romeo for assisting with transportation. Your English was particularly good and you were both very polite. You made us feel really welcome. I would suggest you choose a river view room rather than a mountain view as the building work opposite hinders the view but did not disturb our stay. We made good use of the outdoor pool. Using it first thing in the morning before breakfast is a good idea as less busy. It’s a cool...

"Wonderful staff - excellent gym facilities "

"stayed in this hotel for 10 nights. pleasant staff and clean. will come back again!"

"all good"

"The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable."

"Todo bien de acuerdo a lo que espetaba."

"great place for the vacation "