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"Great location, great service"

"Super clean safe and quiet, large room. Excellent location and outstanding staff "

"We stayed overnight due to our plane getting in at 1 am. We were greeted by a very affublé young man who quickly and efficiently processed us and we had our room card. "

"Very convenient to the airport "

"Lovely hotel in a really good position close to Covent Garden and the west end. Clean comfortable great breakfast ideal for a weekend in London "

"It was horrible we checked in and they gave us a handicapped room which we did not order they said it’s with a better view wand it was with 2 single beds even though we ordered a king bed so I told them to change it and they said we have to check out the next day wait until 3pm if we wanted to change the room , the did not clean good the indoor pool and the sauna were cold the room service never answered and when we asked for 3 forks they charged us for 6 euro charge "

"Room was great. Only disappointments were around the food. The Suchi restaurant do not detail the quantity of carbohydrates in each piece. I therefore spent the majority of the evening administering additional insulin, to try to bring my blood sugars down. The breakfast was basic, and lacked the beverages being hot enough. "

"The amenities were great and the receptionist gave us early check in which was much appreciated after a long day of travel. We had a lovely stay. "

"I booked up 5 mins after entering the website. Nice cruise ship, docked next to Excel & is beautiful inside. Room was massive & bed was sooooo comfortable. "

"Friendly and very welcoming staff. Rooms comfortable and quiet. Will definitely use again. Takes only 10 minutes to walk to Resorts World Arena (recently opened knew access)"