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"We stayed overnight after a concert at the arena.Althogh we normally stay closer to central station, this hotel was a reasonable distance to walk. We stayed in a room with private ensuite & it was very clean roomy and airy. Although there was no Aircon and had to sleep with the window open, we had a good night's sleep. Close to bars and city centre this hotel is quiet. If you're looking for a cheap clean convenient hotel, for a short stay this hotel is a good choice. Bed was huge & comfy and staff very friendly. We would recommend the pizzas, handmade on the premises, delicious and fresh too. Well done to all the staff, you are amazing."

"Nothing negative to say about staff, comfort, cleanliness etc. Just had a problem connecting to the WiFi. Would be useful to have a sign on the Quayside to identify the hotel."

"Excellent location and lovely hotel. "

"We stayed for two nights in a junior suite, the hotel was clean and tidy, staff were all friendly and welcoming. The bar and cocktails were lovely. Unfortunately the dinner menu was not great so we ate out both nights and luckily there are many options for food and drink close by. We did have a problem with breakfast on the second day (food was burnt) we returned the plate and then got the wrong replacement food and still burnt, after raising with the restaurant manager it was refunded so no significant impact on the rest of our stay."

"Quick check-in, room clean and comfortable, staff very friendly, breakfast was good, but not replenished as quickly as it should be, and what was there was fresh. Would stay again at this hotel."

"The bfast was lovely. The wash stuff smelt amazing. The indoor pool was lovely. "

"This is a slightly dated property but is in the best location with fantastic views and always great staff. I always stay here in Newcastle. "

"Ideal for our night in Newcastle first time and would definitely recommend "

"Beautiful hotel"