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"Although it is a beautiful property, the furniture, walls, carpet, etc are worn, chipped, and seriously need an update. The decorator is average, we were there during its beautifully decorated woodsy/forest theme. Which was stunning and fantastic. But then they switched it to the hotel’s 10 year anniversary with cheesy paper fans, clouds and the pillows were cheap Chinese pillow covering that I didn’t even buy to decorate on my yacht because they looked cheap. I would have thought for a 10...

"Friendly staff and a beautiful room with lots of space! Room was right by the lift so only minor disruption from the noise of other guests at times. Cleaned to a high standard and a comfortable nights sleep!"

"Location was excellent!! Property was beautiful and clean. Bed and bedding... Most comfortable I've ever slept on!!! "

"Nice, inexpensive hotel. Perhaps in need of some investment in the rooms, they are rather outdated. Food good, staff very good too."

"Amazing stay!"

"Very comfortable room, posh hotel in a beautiful setting with Thames River walks just 2 minutes away. Rates were surprisingly reasonable given the location. Will definitely stay here next time we are in town. Restaurant was a little pricey and had limited selections for dinner, but the food was great and the view from the dining room is unsurpassed."

"in a lovely setting"

"Great location, amazing architecture, clean and quiet. The staff was friendly and helpful. However please be prepared - windows do not open as it is a listed building. Wi-Fi issues. "

"Sad the jacuzzi wasn’t working. "

"Quality all around."