Compare and book 5 Star hotels in Cancun, Quintana Roo

"Perfect"

"Everyone was dressed professionally and treated you with the utmost respect "

"Overall an excellent hotel especially considering what passes for 4 and 5 stars these days. The rooms are very comfy and the showers are absolutely amazing! Only a few complaints: 1. Check your itemized bill carefully. There were three unauthorized charges for items in the mini fridge which I did not use at all. Still waiting on hotel to issue credit. 2. Confirm late checkout time!!! I was told it was 5:00 pm and paid extra. Only to find out on the day of leaving they moved it to 3:00...

"We had a great time. Loved the food, our room, the staff, our view. The only thing is that first floor had no air conditioning it was pretty warm in there. That’s where they have a few of the restaurants & gift shop. There’s also a bad odor in the same space. Smelled like they mopped with dirty mop. Someone said it was sewage. The beach had lots of seaweed which made water look dirty. (Beyond your control) Also would have loved more shops. Not a deal breaker. "

"Awesome resort. Will go again"

"Excellent option if you want to enjoy great food, swimming areas and amazing options fornthe kiddos. We must have repeat the experience. Thanks"

"Ok"

"It was an awesome experience!"

"It was very organized "

"Great experience - room and views were spectacular. Pool, facilities and staff were all excellent as well. Everyone was very friendly and cordial. Our butler, Abraham, was second to none. Professional, courteous and accommodating. He made the stay even more special. So thankful for everyone who made our anniv. vacation a once in a lifetime experience that wont be forgotten. "

"everything"

"We had an awesome time. The facilities were excellent but the service was outstanding. Shout out to Roque and Gonzalo Juarez for making our stay incredible, to Esther at housekeeping and Vanessa at the buffet. They all were awesome."

"Good experience "

"property was good clean and cozy service of administrative was ok but not that good that i expected. "

"This hotel was amazing . From amazing food to attention to detail. Our stay was fantastic . "

"If you are looking for a laid back relaxed place to stay, this is the resort you should be at. All staff were extremely kind and helpful. Many different food options but the food truck and coffee bar were incredible. Find Guadalupe for the best Tacos, he spoke to us in Arabic as well as English! Request the Habibi special. :) you won’t be let down! When you are looking for the perfect drink each and every time find Hugo, he made the best drinks hands down. When looking for a relaxing incredible...

"The resort was beautiful but most importantly the service was top notch. Misaelle and Robin went above and beyond. I will definitely come back."

"Beautiful property and great location. I enjoyed how quiet it was and peaceful for the ultimate relaxation get away."

"Beautiful and most of the staff is very nice "