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Grand Palladium Colonial Resort & Spa All Inclusive

4.0 star property
Upscale property with pools and private beach

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

Beach bar
Romance Villa Suite Poolside | Down duvets, minibar, in-room safe, desk
Mexican cuisine
Mexican cuisine
Free toiletries, hair dryer, dressing gowns, towels
Reviews
8.2

Very good

Popular amenities

  • All-inclusive
  • Pool
  • Spa
  • On private beach
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is £253
includes taxes & fees
13 Jun - 14 Jun

Explore the area

Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
  • Popular LocationAkumal Beach10 min drive
  • Popular LocationYal-ku Lagoon14 min drive
  • Popular LocationHalf Moon Bay16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)66 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Staff engagement really stands out at this resort. Was my first time visiting and online shows a pool table in their Sp...
Gurpal
Feb 5, 2024
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Room options

View all photos for Deluxe Single use Garden View

View from room

Deluxe Single use Garden View

10/10 Exceptional

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Down duvet
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Connecting Suite

Down duvets, minibar, in-room safe, desk

Connecting Suite

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Down duvet
2 bedrooms
  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

View all photos for Junior Suite Poolside

Down duvets, minibar, in-room safe, desk

Junior Suite Poolside

7.3/10 Good

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Down duvet
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

32-inch flat-screen TV with cable channels, TV, iPod dock

Junior Suite Garden View

7.8/10 Good

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Villa Suite Poolside

Romance Villa Suite Poolside | Down duvets, minibar, in-room safe, desk

Romance Villa Suite Poolside

7.5/10 Good

Highlights

Furnished balcony
Private hot tub
Air conditioning
Flat-screen TV
Down duvet
Ceiling fan
Sofa bed
Blackout curtains
  • 629 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Garden View

Down duvets, minibar, in-room safe, desk

Deluxe Triple Garden View

10/10 Exceptional

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Down duvet
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Down duvets, minibar, in-room safe, desk

Deluxe Garden View

7.7/10 Good

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Down duvet
  • 397 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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8.2 out of 10, Very good, (532)
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10 Jun - 11 Jun
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About the area

Kantenah

Located in Kantenah, Grand Palladium Colonial Resort & Spa All Inclusive is on a private beach. The area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Travelling with kids? Don't miss Xel-Há Park. Snorkelling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Kantenah travel guideOpens in a new window

What's nearby

  • Cenote Azul - 7 min drive
  • Akumal Beach - 10 min drive
  • Yal-ku Lagoon - 14 min drive
  • Half Moon Bay - 16 min drive
  • Xel-Há Park - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

  • ‪Sports Bar Sirenis - ‬8 min drive
  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Bar Balam - ‬10 min walk
  • ‪La Dalia - ‬1 min walk
  • ‪El Rancho Steak House Restaurant - ‬8 min drive

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Upscale all-inclusive property near Puerto Aventuras Marina
Located close to Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive provides a free breakfast buffet, 2 swim-up bars and a beach bar. With a private beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Indulge in aromatherapy, hydrotherapy and a body wrap at the on-site spa. The on-site theme restaurant, La Adelita, features Mexican cuisine. The gym offers fitness classes and yoga classes; other things to do include kayaking, basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.
Other perks include:
  • 6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Tennis courts, babysitting (surcharge) and a porter/bellboy
  • Free newspapers, a billiards/pool table and multilingual staff
  • Guest reviews give good marks for the pool, helpful staff and location
Room features
All 425 rooms offer comforts, such as furnished balconies and laptop-friendly workspaces, in addition to perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Down duvets and sofa beds
  • Free toiletries and hairdryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • La Adelita
  • La Lola
  • Portofino
  • Sumptuori

Things to do

  • 5 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • Built in 2002
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Service fee: USD 10
  • Facilities fee: USD 35 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of 9 Jun 2024, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on 13 Jun 2024 start from £252.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Colonial Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Colonial Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Grand Palladium Colonial Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Grand Palladium Colonial Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

Reviews

8.2

Very good

Rating 10 - Excellent. 432 out of 993 reviews" "
Rating 8 - Good. 325 out of 993 reviews" "
Rating 6 - Okay. 123 out of 993 reviews" "
Rating 4 - Poor. 58 out of 993 reviews" "
Rating 2 - Terrible. 55 out of 993 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Shanna, Firestone

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property holds a special place in our hearts as we were married here in 2017 and we return every year! This year we were a little disappointed with our room cleanliness and amenities. The property is beautiful as always but seemed a little less unkept compared to years prior. The resort also seems to become very lax with the smokers, allowing them to smoke in all areas. Chic is a must do. Also, visit the White Sands lobby bar, Roger makes the best drinks. We had something new every night!
Stayed 8 nights in Apr 2024

2/10 Terrible

Cesar

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2024

6/10 Okay

Elle

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk for check in did not treat me the same way prior and the check in process did not make me feel welcome. Very rude. Everyone else besides the colonial front desk was amazing.
Stayed 10 nights in May 2024

8/10 Good

EWA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property,great pools and wonderful beach very friendly stuff.My 4th trip to this resort.
Stayed 3 nights in May 2024

10/10 Excellent

Sean Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good good, pools were nice Ocean and sand were good. Service was great and staff was super friendly.
Stayed 7 nights in Apr 2024

10/10 Excellent

GENNADIY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in May 2024

6/10 Okay

Viktoriya

Stayed 9 nights in Apr 2024

8/10 Good

Aaron

Stayed 8 nights in Apr 2024

6/10 Okay

Andriy

Liked: Staff & service
Stayed 6 nights in Apr 2024

10/10 Excellent

Aldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0