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"Really friendly gentleman at check in. Staff very happy to help. Clean room, tea and coffee facilities and a great location for what we needed. Would stay here again "

"Great location opposite the Royal Exchange/St Anne's Square, on the less-busy part of Cross Street between the Arndale/Market Street shopping and Albert Square/Town Hall. Everything from a Gregg's to Harvey Nichols (and tram interchanges) within a few minutes' walk. Very new/fresh/modern feel throughout with three fast lifts for 7 floors. Nothing tired or worn. Friendly, efficient and helpful reception and house-keeping staff. Well-designed/thought-out room, clean, compact rather than cramped and with good-quality amenities perfectly suited to it just being the base/where-you-sleep in a world-class city-centre like Manchester. Overall, genuinely good value for money, happy to recommend it and very likely to stay again on a similar trip."

"Great check in from a friendly staff member who took great pride in the hotel and service. Room clean and comfortable, breakfast efficient and tasty- all you could ask for."

"The hotel is beautiful from the outside, and spledid from the in. We got greeted by an amazing member of staff on receptionj, that made us feel genuily welcome. Room was outstanding. Whilst we paid for breakfast, we did not rise becaurse the bed was so comfortlble. We hope to return to Leeds again and the Queens hotel."

"Would definitely stay here again"

"Fabulous time, service was incredible. Only thing is very noisy on a Saturday night so didn’t sleep very well - other than that amazing stay"

"The staff were excellent. Every person we met was attentive to our needs."

"Good place "

"I had booked a room without a window and upgraded. It was a lovely large double aspect room. The noise from the road both traffic and construction work was fierce. I will return but will ensure I have a room without a window. It will be quieter and I will get sleep. Breakfast was okay. Orange juice was lovely. I was down for 7.30am when it starts. The scrambled egg was stone cold and at best the rest was lukewarm. No grapefruit and/or prunes. The fruit was either an apple or orange. "