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"Lovely property with fab facilities and polite staff. Great location with only a 15 min walk to attractions in Bath. Level of cleanliness was less than expected of a 5* hotel. Communal areas were clean but often shabby, needing some new paint but rooms weren’t as clean as we’d have liked. Was clear they had just had a quick clean but skirting boards, back of toilet and bathroom corners were very dusty and hand-wash holder had lots of old hand-wash congealed on to it. Breakfast was nice but it...

"All the staff were friendly and helpful especially the doorman Ian"

"Another lovely stay in a Premium Room. Ground floor room with views onto the golf course and patio doors leading out in to a small open terrace. Lovely bathroom with deep freestanding bath and a separate powerful shower. Very comfortable bed. Beautiful meal in The Rib Room. Both hotel and restaurant staff helpful and welcoming."

"Hotel spa was not available due to maintenance, which was disappointing, but complimentary use spa across the street. Staff was lovely, breakfast wonderful and facilities modern, clean and well kept."

"Friendly staff, breakfast was really lovely with fabulous choices… The Fat Abbot in the grounds does a lovely menu…well recommended. Handy to Uber into York Fab hotel "

"We had a fantastic stay at the Hotel, could not fault it. We used the pool and spa facilities on both days of our stay and thoroughly enjoyed the experience. We will definitely be returning for another relaxing stay with you. 5* * 2 very small points - 1. the windows need a clean in the pool to see the most amazing view 2. A mattress topper on the two single beds (pushed together) to cover the join. "

"Very comfortable, spacious room. Staff were very welcoming, friendly and attentive. Good breakfast. Great location, looking over the canal and a short walk into the centre of Chester. I would definitely stay again."

"Beautifully decorated Hotel. The Suites are sizeable and the staff do try hard to please. Breakfast buffet has plenty of variety and tasty! The Spa itself is cozy but splendid and the treatments are definitely some of the best to be had. "

"Excellent stay"

"Clean, tidy with excellent facilities. Would stay again. "