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Mercure Bristol Grand Hotel

4.0 star property
Hotel with a 24-hour front desk, a short walk to Bristol Hippodrome Theatre

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mercure Bristol Grand Hotel

Exterior
Bar (on property)
Miscellaneous
Breakfast, lunch, dinner served; British cuisine
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

7.4 out of 10
Guests liked the amenities.
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is £65
includes taxes & fees
6 Oct - 7 Oct
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Family Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
Desk
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
Desk
  • 151 sq ft
  • Sleeps 2
  • 2 Single Beds
Egyptian cotton sheets, premium bedding, in-room safe, desk
Delta Hotels by Marriott Bristol City Centre
Free WiFi
Air conditioning
Gym
Breakfast available
9.4 out of 10, Exceptional, (40)
The price is £63
includes taxes & fees
6 Oct - 7 Oct
Delta Hotels by Marriott Bristol City Centre

About the area

Map
Broad Street, Bristol, England, BS1 2EL

What's nearby

  • Bristol Hippodrome Theatre - 6 min walk
  • University of Bristol - 7 min walk
  • O2 Academy - 8 min walk
  • Bristol Cathedral - 9 min walk
  • Cabot Circus Shopping Centre - 10 min walk

Getting around

  • Bristol Temple Meads Station - 15 min walk
  • Bristol International Airport (BRS) - 26 min drive

Restaurants

  • ‪The Commercial Rooms - ‬2 min walk
  • ‪Full Court Press - ‬1 min walk
  • ‪Matina - ‬2 min walk
  • ‪Strawberry Thief - ‬1 min walk
  • ‪San Carlo - ‬2 min walk

About this property

Mercure Bristol Grand Hotel

Upscale hotel located in Bristol City Centre
Bristol Hippodrome Theatre and Cabot Circus Shopping Centre are located near Mercure Bristol Grand Hotel, which provides dry cleaning/laundry services, a bar and a business centre. The on-site British cuisine restaurant, Keepers Kitchen & Bar, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • English breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, laundry services and smoke-free property
  • A front desk safe, a lift and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 182 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Coffee/tea makers, daily housekeeping and desks

Languages

Bulgarian, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Keepers Kitchen & Bar

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 16.50 per person
  • Self-parking fee: GBP 17.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol

Frequently asked questions

Is Mercure Bristol Grand Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Bristol Grand Hotel?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Mercure Bristol Grand Hotel on 6 Oct 2024 start from £65.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Bristol Grand Hotel?

Self-parking is available for GBP 17.00 per night.

What time is check-in at Mercure Bristol Grand Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Bristol Grand Hotel?

Checkout is at noon.

Where is Mercure Bristol Grand Hotel located?

Located in Bristol City Centre, this hotel is within a 10-minute walk of St Nicholas Market, Bristol Hippodrome Theatre and University of Bristol. Bristol Castle Park and Castle Park are just steps away. Bristol Temple Meads Station is 15 minutes by foot and Bristol (TPB-Bristol Temple Meads Train Station) is 15 minutes.

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1001 reviews" "
Rating 8 - Good. 310 out of 1001 reviews" "
Rating 6 - Okay. 179 out of 1001 reviews" "
Rating 4 - Poor. 112 out of 1001 reviews" "
Rating 2 - Terrible. 55 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Stayed 2 nights in Aug 2024

6/10 Okay

Cerys

Travelled with partner
Liked: Staff & service, amenities
For the cost per night you should expect better quality than Travleodge standard. Bath was slippy. Had to move kettle to use which was questionable safety on bedside table.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Maggie

Liked: Cleanliness, staff & service, amenities
Positives: an outstanding location in the old town, within walking distance of the station and with many great bars, cafes and restaurants nearby. (Try Full Court Press and Chez Marcel, which are right next door.) My standard double room was quiet, with much better soundproofing than many modern hotels, and with windows that opened and a fine view over Georgian rooftops and medieval spires. On the downside, the room was not well designed. The only hanging space was over the only table, where the tea and coffee things were. The bath lacked a plug and the shower curtain trailed in the water. And the room smelled stale.
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, comfortable and spacious room. Would have gotten excellent but for the air conditioning which wasn't working so I had to open the window and being in the centre of Bristol on a Friday night it was noisy.
Stayed 1 night in Sep 2024

10/10 Excellent

Octavia

Liked: Cleanliness, staff & service, property conditions & facilities
The aircon wasn’t working in my room and the receptionist was so kind and sorted me a different room where it was working. Hotel had everything I needed for my stay.
Stayed 1 night in Sep 2024

10/10 Excellent

candida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for a wedding the staff was amazing knew one of them that worked there she was so helpful the rooms are so comfortable
Stayed 1 night in Aug 2024

4/10 Poor

vera

Disliked: Cleanliness, property conditions & facilities
The room was not cleaned properly, with stains on the walls and floor, shower was blocked up and you couldn’t shower without it flooding over.
Stayed 1 night in Aug 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice tidy hotel, bedrooms are new nice and modern. Bathrooms and hotel areas still feel a little dated. Great central location, check and out was fast and efficient
Stayed 1 night in Aug 2024

6/10 Okay

Campbell

Disliked: Cleanliness
The hotel was a lot more tired than I expected. The bathroom needed a good cleaning - I am male and bald so I don't know where the long hairs on the wall by the shower came from. And the basin needed a thorough clean all over. The sound insulation between rooms is also very poor. I will choose a different hotel for my next Bristol visit.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building, all staff so friendly and helpful. Can’t fault it, breakfast was lovely. Very short walk to lots of bars and restaurants
Stayed 1 night in Aug 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Dayle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in room 120, it was a typical warm Summers night necessitating aircon cooling, the aircon unit was very noisey keeping us awake, having turned aircon off because of that, we were kept awake by amorous activity in the next room - the walls are very thin!
Stayed 1 night in Aug 2024

4/10 Poor

Tanya

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Aircon didn’t work The lifts weren’t great No amenities in the room and nothing available when requested. The sofa bed should’ve had a thicker mattress. Were given 2 large towels for a family of 4. The room was very very dark. The breakfast wasn’t great and the Carpark was awful. Location was good but otherwise, I wouldn’t stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

ali, Witham

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Alys

Travelled with family
Disliked: Staff & service, property conditions & facilities
Key issue - staff attitude. Rude encounter on the phone when asking for a cot, told 'no' when they were available. Staff not bothered when we reported air con issue. Staff did bare minimum re bed sheet and we had to remake bed ourselves. Room in need of TLC. Loud air con machine even when off. Lift had no lights and was pitch black. Poor access in and out for pram (and therefore wheelchairs). Bed sheet does not cover mattress - exposed mattress for last ft of the bed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Air con broken. I would probably book here again.
Stayed 1 night in Jun 2024

8/10 Good

Maria

Stayed 2 nights in Jun 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Has alll the basic amenities you need and great lovati
Stayed 2 nights in Jun 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located within walking distance of the central city. Clean, spacious and comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Stayed 1 night in Jun 2024

8/10 Good

Anthony

Stayed 6 nights in May 2024

10/10 Excellent

Connor

Stayed 1 night in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0