Loa Tolú by Bernalo Hotels

Property class: 3.5

Choose dates to view prices

Free full breakfast, free water park access and a terrace are just a few of the amenities provided at Loa Tolú by Bernalo Hotels. Free WiFi in public areas is available to all guests, along with a garden and a bar.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Business services
The current price is £97
additional charges may apply
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

A hotel room with a bed, bedside table, and a desk with a telephone.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A bedroom with two beds, beige curtains, and a wall-mounted macrame piece.

Family Room

  • Beach view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed, 2 Single Beds and 1 Large Single Bed

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
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About the area

Located in Tolú, Loa Tolú by Bernalo Hotels is near the beach. Tolu Marina and El Frances Beach are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tolcemento Park and Puerto Viejo Beach. Visit our Tolú travel guide
Map
KM 17 Via Coveñas - Santia de Tolu, Calle 5 #24-300, Tolú, Sucre, 076010

What's nearby

  • An aerial view of a beach with a parking lot, beach umbrellas, and boats.
    El Frances Beach
    38 min drive - 6.8 miles
  • Tolu Marina
    8 min drive - 2.4 miles
  • Parque Principal Santiago De Tolu
    10 min drive - 2.8 miles
  • Tolcemento Park
    12 min drive - 3.3 miles
  • Puerto Viejo Beach
    22 min drive - 3.9 miles

Getting around

  • Tolu (TLU-Golfo de Morrosquillo)
    10 min drive

Restaurants

  • Sunrise Coffee
    5 min drive
  • Seviche Donde Juancho
    6 min drive
  • Jugos Del Parque
    6 min drive
  • Diegolandia
    4 min drive
  • El Montañero
    6 min drive

About this property

Loa Tolú by Bernalo Hotels

  • Property highlights
  • Consider a stay at Loa Tolú by Bernalo Hotels and take advantage of free full breakfast, free water park access and a terrace. In addition to a garden and a bar, guests can connect to free WiFi in public areas.
  • You'll also find perks such as:
    • 2 outdoor pools
    • Free self-parking
    • Multilingual staff, smoke-free property and 1 meeting room
    • A front desk safe, concierge services and tour/ticket information
  • Room features
  • All 84 rooms offer amenities such as room service.

Similar properties

An aerial view of a rectangular swimming pool with multiple lounge chairs and a small hot tub area, surrounded by palm trees and a paved walkway.
Ciela Hotel & Beach Club
Coveñas
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 51 reviews
The price is £100
additional charges may apply
4 Nov - 5 Nov
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Frequently asked questions

Does Loa Tolú by Bernalo Hotels have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 9 PM.

How much does it cost to stay at Loa Tolú by Bernalo Hotels?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Loa Tolú by Bernalo Hotels on 31 Oct 2026 start from £97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Loa Tolú by Bernalo Hotels pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 50000 per pet, per night. Service animals are exempt from fees.

How much is parking at Loa Tolú by Bernalo Hotels?

Self-parking is free at this property.

What time is check-in at Loa Tolú by Bernalo Hotels?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Loa Tolú by Bernalo Hotels?

Checkout is at 12:30 PM.

Where is Loa Tolú by Bernalo Hotels located?

Situated near the beach, this hotel is within 3 miles (5 km) of Tolu Marina, Tolcemento Park and Parque Principal Santiago De Tolu. Puerto Viejo Beach is 2.9 mi (4.6 km) away.

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Reviews

Loa Tolú by Bernalo Hotels Reviews

7.4

Good

7.4

Cleanliness

7.4

Location

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 52 reviews
Rating 8 - Good. 9 out of 52 reviews
Rating 6 - Okay. 7 out of 52 reviews
Rating 4 - Poor. 9 out of 52 reviews
Rating 2 - Terrible. 5 out of 52 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice, friendly, and courteous.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Good, to walk. The food at the Restaurant was great.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining experience was absolutely delightful, and the cuisine was simply outstanding. One suggestion for improvement would be to ensure that there is wheelchair accessibility to accommodate individuals with mobility restrictions.
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I like the hotel only few issues with connectivity altough the idea was to be disconnected I had to check few documents that was not able due to the poor connection, also some leakages as it rained but the staff promptly checked and moved me to another room, excellent place 👍
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
What I didn’t like was the front desk tried to add a hidden charge for my pet. They call themselves “pet friendly” but they are not.
Stayed 9 nights in Jan 2025
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
not hot water not toilet seat not head shower hole in ceiling shower
Stayed 3 nights in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepción total por $860.000 la noche

Me hospedé en este hotel pagando $860.000 por noche, esperando una experiencia cómoda, limpia y segura. Lamentablemente, fue todo lo contrario. Las escaleras para subir al tercer piso son peligrosas, con un escalón totalmente partido y una baranda inestable. El ascensor no tiene señalización de estar fuera de servicio, y estuve a punto de quedarme atrapada dentro. La habitación tenía un grillo muerto en el sanitario, la ducha no tiene regadera (solo un tubo mal terminado) y la luz del baño no funcionaba. Aunque el jabón era nuevo, no había dónde colocarlo, no hay estantes ni repisas, y las puertas del baño están desajustadas. La grifería lucía sucia y deteriorada. Me sentí estafada por el costo pagado y decepcionada por el descuido general. Este tipo de experiencias perjudican no solo al turista nacional, sino también la imagen de Colombia frente a visitantes internacionales. No lo recomiendo
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Que mala experiencia, mal estado hotel

El hotel está muy descuidado, huecos en los techos de los baños por donde entran muchos mosquitos, pedimos cambio de habitación y nos dieron una en peor estado, sin tapas en los sanitarios. En general las habitaciones tienen mal estado, además de ser extremadamente pequeñas, con closets ni espacio para abrir la maleta y sin caja fuerte. El personal de la recepción tiene muy mala actitud. La alimentación es muy básica, con pocas opciones y limitan mucho la cantidad de alimentos en el buffet, que en realidad no es un buffet libre, te sirven en porciones muy medidas.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindas instalaciones, atención y precios
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancelan servicio sin aviso

Pesimamente, no me recibieron porque no me dieron la reseva que habia hecho
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

La estadía fue demasiado buena, la atención espectacular, la comida deliciosa, las piscinas muy limpias y amplias... El acceso a la playa es hermoso, el hotel es moderno y muy muy bonito... Quedé enamorada.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable desconexión

En el hotel se pierde la conexión con todos los operadores, el wifi se limita a la habitación y al restaurante, en la piscina, en la playa y el parque no hay wifi. Excelente atención, Gracias
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en muy buen estado, las habitaciones son grandes y cómodas
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Planta física excelente , alimentación no tanto.

En general muy bueno el hotel en sus instalaciones . Debe mejorar el servicio . La comida muy poco variada en sus buffets deben mejorar su calidad pues el precio no esta acorde a su calidad . En la comida deben mejorar mucho .
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointed. Hotel Loa , was lacking essential must have. - No save Box - No hot water - no bathroom vent fan, sewer Smell - no shower head - no night table/ no night light, no closet, - poor Wi-Fi - Located in a rough perilous neighborhood
Stayed 4 nights in Feb 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the hotel rooms do not have a bedside table and a lamp near the bed, no closet, no safe box, no hot water, showers without a showerhead, poor wi-fi impossible to work from the hotel. the toilets have an unpleasant smell of plumbing and no odor extractor. It is difficult to get there because they do not have access to the main road and the unpleasant neighborhood, you can only go out by car. We were forced to leave a day earlier than planned. We were three couples in three double rooms from February 20 to 24.
Stayed 5 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 3 nights in Jan 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Too much loud music !

Our stay was challenging. There is no internet connectivity, the hotel is also very noisy there’s music everywhere not relaxing at all more of a party hotel. The sheets in the rooms were full of stains with no hot water. The beach was full of multiple speakers at full blast as well as in the hotel.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 2 nights in Aug 2021
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

Overpriced

This hotel is still under construction. It is not that well designed. They have used reasonable quality building materials and fixtures and fittings but the quality of workmanship is poor. The food is mediocre at best. Service isn't great. My room lacked a shower and just had a tube sticking out of ceiling. For the premium charged over nearby hotels this hotel is not worth it.
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The “jacuzzi” in the balcony was just with cold water and it was super super dirty, there were chunks of black stuff coming out of the pipes, food wasn’t good and when I talk to the manager to get my money back he refused to help me out the next day, even though there was nobody who could help me out the same night I got there.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice ocean view and pool. Great staff. nice ocean view.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is beautifull and right in front is one of the nicest beaches of our Columbian visit. Beach is private, nice sand with no rocks. A special thanks to great english speaking staff member, Junior Gonzilez who helped with excursions, travel arrangments and general help. I wish there were more like him in Columbia!
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonitas instalaciones. Frente a la playa. El personal muy amable.
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel ever

THE WORST HOTEL EVER , starting from the receptionist named liliana with her huge attitude and bad service, the hotel shows fake propaganda and it’s expensive for considering for the lack of amenities , not even soap in the bathroom sink , not even phone to comunícate to receptionist, not WiFi , so all the payments has to be in cash what is so bad and most when you are foreign not resident in Colombia , the food was bad all my family got sick with the lunch served which was so limited they don’t provide options for food only what they have so there’s no choices . My husband , my sister , niece got intoxicated with a soup served in there . So disgusting this place . Service was poor , and definetely WONT EVER RECOMMEND THIS PLACE .
Stayed 1 night in Oct 2018