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Rako Hananoi Hotel

3.0 star property
Travelers find peaceful relaxation at this hot spring retreat near Gishodo Swako Watch and Clock Museum, just steps from Lake Suwa's shores

Choose dates to view prices

Rako Hananoi Hotel provides a quiet getaway with its mineral-rich indoor hot spring. Guests can book time in the private outdoor onsen, visit the sauna, schedule a massage, and connect to high-speed WiFi. The hotel hosts a complimentary manager's reception each day.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room
The current price is £126
additional charges may apply
2 Jun - 3 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Rako Hananoi Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rako Hananoi Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Rako Hananoi Hotel on 2 Jun 2026 start from £126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rako Hananoi Hotel?

Self-parking is free at this property.

What time is check-in at Rako Hananoi Hotel?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Rako Hananoi Hotel?

Checkout is at 11 AM.

Where is Rako Hananoi Hotel located?

Located in Kamisuwa Onsen, this hotel is within a 15-minute walk of Lake Suwa and Takashima Castle. Tateishi Park and Kirigamine Highland are also within 12 mi (20 km). Kamisuwa Station is 19 minutes by foot.

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Reviews

Reviews

8.0

Very good

7.4

Cleanliness

6.0

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 6 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

Reviews

Verified

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort

Whistlestop if you must

Average hotel with good staff but very overpriced for what it offers.
Stayed 2 nights in May 2017
Verified

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事と温泉が良かった
Stayed 1 night in May 2026
Verified

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は、とてもすっきりしていて気持ち良かったです スタッフの方は、とても分かりやすく説明してくださり、笑顔で接客してくださいました 食事も美味しかったです
Stayed 1 night in Apr 2026
Verified

6/10 Okay

ミツノリ

Liked: Cleanliness, staff & service, amenities
温泉が良かったです。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Atsuko

Liked: Cleanliness, amenities
とても良い
Stayed 1 night in Nov 2025
Verified

8/10 Good

kazuko

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの笑顔の対応がとても嬉しかった お風呂のアメニティも揃っており清潔感もあった 朝食のご飯は冷たかったが、クロワッサンが今までで一番美味しいものと感じました
Stayed 1 night in Aug 2025
Verified

8/10 Good

マサユキ

Liked: Amenities
お部屋の匂いが少し気になりました。
Stayed 2 nights in Jul 2025
Verified

8/10 Good

きいち

Liked: Amenities
部屋も綺麗で、静かでゆっくり出来ました。 朝食も料理の数が多く、満足しています！ 諏訪湖湖畔に有り、朝早くの散歩にも適していて、とてめ良いホテルだと思います！
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

としお

近くに美味しいお好み焼き屋さんありました 歩いて10分位
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

こういち

料理が美味しかったです👍
Stayed 1 night in Jul 2025
Verified

8/10 Good

shigeo

Liked: Cleanliness, amenities, property conditions & facilities
おもったより大きなホテルで立派でした。 露天風呂からは諏訪湖もみれましたが、右側の病院がきになりました。 フロントの方も親切でいろいろ教えていただきましたので助かりました。 おかげ様で、翌日は自転車で諏訪湖一周し、最高の諏訪の空気をあじわえました。
Stayed 1 night in May 2025
Verified

8/10 Good

naomichi

Liked: Cleanliness, property conditions & facilities

静かな朝食を楽しみたかった

中国からの団体を受け入れていたようで、静かに早朝の朝食を楽しむつもりが、突然騒がしくなってしまった。ホテルの施設やサービスの問題では無いが、外国人の団体が多く来るホテルと知っていれば予約してしなかった。
屋上テラスからの諏訪湖の眺めは最高でした
Stayed 1 night in Apr 2025
Verified

6/10 Okay

??

Liked: Staff & service
Disliked: Property conditions & facilities
コロナ禍での大変な中、スタッフさんの接客は良かったです。 施設に関しては、たまたま諏訪湖の花火が見れて良かったです。 ただ、てっきり部屋から諏訪湖が一望出来ると思ったら、本館の部屋は諏訪湖正面側に客室が向いていないため、次回はパレス館の眺望がよろしい部屋に宿泊をさせていただきたいです。 全体的には悪くないですが、老朽化している箇所や、部屋の備品等、見受けました。 パレス館の2階が朝食会場になっており、朝食後、諏訪湖の方へ散歩をしようと「パレス館にもフロントがあるのかな？」と思い、パレス館の1階にいくと、導線が全くわからず、1Fに入っている会社に入りそうになってしまいました。 特に、パレス館に関しては、施設の宿泊者の導線をもう少しわかりやすいようにしていただければ幸いです。
Stayed 1 night in Aug 2022
Verified

8/10 Good

Kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
連泊の場合、タオルだけ交換、という項目があるといいなと思います。アメニティはあまり使わないので、それを再びもらうともったいないです。
Stayed 3 nights in Jun 2022
Verified

2/10 Terrible

Jae You

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended.

Not good. Breakfast was not good. Had meal from convenient store instead of hotel. All payment has done when I booked but hotel tried to charge tax when I check out. Terrible!
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

lex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

downgraded us to small room

we have booked and paid extra for bigger size room in weeks ago before our trip, with lake view and non smoking(which is very important for us) . but they offered us a smelly smoking room , we requested a non smoking room again they just downgraded us to a small room with no lake view. and when we checked out they charged us another y300 for 'onsen'. we don't even used that. we felt like cheated . wouldn't go back again. hotel is old and carpet in room smell bad n dirty.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

館内禁煙にするべし

禁煙部屋なのに、近くに喫煙コーナーがあって廊下が臭い。　最低のレイアウト。
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

YUKI

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

kenji

Stayed 3 nights in Aug 2025
Verified

8/10 Good

ともこ

Stayed 1 night in Jul 2025
Verified

8/10 Good

Kiyoshi

Stayed 1 night in Jun 2025
Verified

10/10 Excellent

L

Stayed 1 night in Jun 2025
Verified

10/10 Excellent

みどり

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025
Verified

6/10 Okay

TIHORU

Stayed 1 night in May 2025
Verified

8/10 Good

Ryota

Liked: Staff & service
Stayed 3 nights in May 2025