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"Loved our stay here. We wanted a place close to Heathrow that was not in an airport/industrial area. This was so quaint and cozy. Staff was lovely and helpful."

"This could be a nice hotel but staff aren't very welcoming or knowledgeable. Filthy mattress covering, curtains in restaurant at breakfast all stained and dirty, 40 minute wait after ordering breakfast just not good enough "

"Nice location near the river, lots of free parking, room was large and comfortable although would have been nice to include water and a biscuit! Good water pressure but shower a bit low for a tall person. Breakfast cooked to order which was decent but nothing special. Walking down the river after breakfast was nice. Overall a positive experience. They were having an issue with a leak on the staircase when I stayed but I’m sure that’s now fixed. "

"Very helpful staff. Excellent location beside the Staines shopping centre. Surprisingly quiet despite being on a major road. The room was enormous. "

"Stayed here for convenience for visiting friends, not really accessible for a car, carpark across the street, lots of smokers right at the entrance way when we checked in. Wifi for half hour, cheap!!! Best part was the staff was friendly. "