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XCELSIOR HOTEL AND SPA

4.0 star property
Guests find serenity in the full-service spa while business travelers appreciate the well-equipped business center at this dual-purpose retreat

Choose dates to view prices

XCELSIOR HOTEL AND SPA blends modern comfort with luxury. Guests rejuvenate with body scrubs and facials at the spa, while staying connected with in-room WiFi. The property offers practical conveniences like dry cleaning/laundry services and local meal delivery options.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is £54
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Suite, Hill View

Free minibar, in-room safe, soundproofing, free WiFi

Luxury Suite, Hill View

  • Hill view
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Free minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Free minibar, in-room safe, soundproofing, free WiFi

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi
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About the area

Shillong is home to XCELSIOR HOTEL AND SPA . Wards Lake and Spread Eagle Falls reflect the area's natural beauty and area attractions include India Orchidarium and Botanical Garden and Don Bosco Center for Indigenous Cultures. Visit our Shillong travel guide
Map
48 Keating Rd Police Bazar, Shillong, ML, 793001

What's nearby

  • Wards Lake
    Wards Lake
    3 min walk - 0.2 miles
  • Elephant Falls
    Elephant Falls
    28 min drive - 8.1 miles
  • India Orchidarium and Botanical Garden
    7 min walk - 0.4 miles
  • Jawaharlal Nehru Stadium
    4 min drive - 1.2 miles
  • Cathedral of Mary Help of Christians
    5 min drive - 1.4 miles

Getting around

  • Shillong (SHL)
    62 min drive

Restaurants

  • City Dhabha, Shillong
    5 min walk
  • The Hut
    3 min drive
  • Pizza Hut
    3 min walk
  • Café Shillong
    2 min drive
  • Kim Pou Restaurant
    2 min walk

About this property

XCELSIOR HOTEL AND SPA

  • Upscale hotel
  • At XCELSIOR HOTEL AND SPA , you can look forward to free full breakfast, dry cleaning/laundry services and a business centre. Indulge in a facial, a body treatment and a body scrub at Body Spa, the on-site spa. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking and valet parking
    • A 24-hour front desk, a banquet hall and ATM/banking services
    • Luggage storage, tour/ticket information and meeting rooms
  • Room features
  • All guest rooms at XCELSIOR HOTEL AND SPA have comforts, such as 24-hour room service and air conditioning, in addition to perks, such as free stocked minibars and bathrobes.
  • Extra conveniences in all rooms include:
    • Bathrooms with free toiletries
    • 50-inch Smart TVs with Netflix, streaming services and digital channels
    • Highchairs, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free full breakfast available on weekdays 7:30 AM to 10:00 AM

Things to do

  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is XCELSIOR HOTEL AND SPA pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at XCELSIOR HOTEL AND SPA ?

As of 21 Jun 2026, prices found for a 1-night stay for 2 adults at XCELSIOR HOTEL AND SPA on 22 Jun 2026 start from £54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at XCELSIOR HOTEL AND SPA ?

Self-parking and valet parking are free at this property.

What time is check-in at XCELSIOR HOTEL AND SPA ?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at XCELSIOR HOTEL AND SPA ?

Checkout is at 11:30 PM.

Where is XCELSIOR HOTEL AND SPA located?

Situated in Shillong, this spa hotel is within a 10-minute walk of India Orchidarium and Botanical Garden and Wards Lake. Cathedral of Mary Help of Christians and Jawaharlal Nehru Stadium are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

XCELSIOR HOTEL AND SPA Reviews

6.0

7.0

Cleanliness

6.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

4/10 Poor

Uto

Liked: Property conditions & facilities
Disliked: Staff & service
Room was nice, but service was terrible
Stayed 1 night in Nov 2024
Verified

8/10 Good

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025