Title: Europe Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Europe Hotel A peaceful retreat in Sarajevo's Old Town where attentive staff, rejuvenating spa treatments, and stunning rooftop views create a luxurious experience ## Photo gallery for Europe Hotel ![Front of property - Europe Hotel (Sarajevo)](https://images.trvl-media.com/lodging/6000000/5060000/5055700/5055689/a205e56b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden - Europe Hotel (Sarajevo)](https://images.trvl-media.com/lodging/6000000/5060000/5055700/5055689/0d6216c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Europe Hotel (Sarajevo)](https://images.trvl-media.com/lodging/6000000/5060000/5055700/5055689/9aba6f40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Europe Hotel (Sarajevo)](https://images.trvl-media.com/lodging/6000000/5060000/5055700/5055689/d69e7bb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Twin Room, City View | Premium bedding, pillow-top beds, minibar, in-room safe - Europe Hotel (Sarajevo)](https://images.trvl-media.com/lodging/6000000/5060000/5055700/5055689/131b1f6b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Europe Hotel in Old Town Sarajevo offers a refined escape. Book hydrotherapy or massage treatments at the spa, dine at the on-site restaurant, or sip drinks at two bars. Enjoy free in-room WiFi and rooftop views of the historic district. ## Reviews 8.0 Very good ## Popular amenities - Pool - Hot tub - Spa - Free Wi-Fi - Restaurant - Air-conditioning £117 includes taxes & fees 22 Feb - 23 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=5055689&PinnedHotelID=5055689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=5055689&PinnedHotelID=5055689&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=5055689&PinnedHotelID=5055689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=5055689&PinnedHotelID=5055689&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=5055689&PinnedHotelID=5055689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=5055689&PinnedHotelID=5055689&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5055689&PinnedHotelID=5055689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5055689&PinnedHotelID=5055689&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Apartment, City View ![Deluxe Apartment, City View | City view](https://images.trvl-media.com/lodging/6000000/5060000/5055700/5055689/65a156ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, City View 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Separate bedroom - City view - 431 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Royal Penthouse, City View ![Royal Penthouse, City View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5060000/5055700/5055689/01c1a427.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Penthouse, City View ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV 2 bedrooms - City view - 969 sq ft - 2 bedrooms - Sleeps 5 - 2 Double Beds ### View all photos for Deluxe Double Room Single Use, City View ![TV](https://images.trvl-media.com/lodging/6000000/5060000/5055700/5055689/77fc4650.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Single Use, City View 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Separate bedroom Pillow-top bed - City view - 323 sq ft - 1 bedroom - Sleeps 1 - 1 Double Bed ### View all photos for Deluxe Double Room, City View ![TV](https://images.trvl-media.com/lodging/6000000/5060000/5055700/5055689/77fc4650.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, City View 8.4 Very good 5 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Sofa bed - double - City view - 431 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Superior Twin Room, City View ![Superior Twin Room, City View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5060000/5055700/5055689/131b1f6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, City View 8.8 Excellent 5 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Separate bedroom Pillow-top bed - City view - 323 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSarajevo-Hotels-Europe-Hotel.h5055689.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSarajevo-Hotels-Europe-Hotel.h5055689.Hotel-Information) ## About the area Located in Old Town Sarajevo, a neighbourhood in Sarajevo, Europe Hotel is near a train station. Despic House and Winter Olympic Centre ZOI '84 are cultural highlights, and travellers looking to shop may want to visit Brusa Bezistan and Markale. Looking to enjoy an event or a game while in town? See what's happening at Asim Ferhatovic Hase Stadium or Stadium FC Sarajevo. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like cave exploring and ecotours nearby. [Visit our Sarajevo travel guide](https://www.expedia.co.uk/Sarajevo.dx9875) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.85857%2C18.42731&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=O87hrGahAgaj5ZkE1Jf5b2pETzg=) Vladislava Skarica 5, Sarajevo, 71000 ### What's nearby - ![Latin Bridge ](https://images.trvl-media.com/place/9875/ec383989-8af4-4908-8bea-30effe7b6a75.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Latin Bridge 2 min walk \- 0.1 miles - ![The Gazi Husrev-beg Mosque in Sarajevo at dusk. It is a tranquil break from the hustle of the rest of Old Town. ](https://images.trvl-media.com/place/9875/1541dbbb-7098-4c41-b9a1-d64c43b4bcd9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gazi Husrev-Beg Mosque 2 min walk \- 0.1 miles - ![Sebilj in Sarajevo. View at the main square in the city center of Sarajevo (Baščaršija) full with pigeons early in the morning. Fountain in the middle and Baščaršijska džamija (mosque) at the back.](https://images.trvl-media.com/place/553248621533073360/a2d8f11b-d73c-4b2d-b834-6704e4b686ad.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Baščaršija Džamija 3 min walk \- 0.2 miles - ![Sarajevo City Hall landmark. / View at city hall in old town center of Sarajevo, landmark in capital of Bosnia and Herzegovina, Europe. /](https://images.trvl-media.com/place/553248621563224599/c60fe29b-cb39-48a7-8cdf-4bc8f346dff4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sarajevo City Hall 7 min walk \- 0.4 miles - Sarajevo Synagogue 3 min walk \- 0.2 miles ### Getting around - Podlugovi Station 40 min drive - Sarajevo (SJJ-Sarajevo Intl.) 27 min drive ### Restaurants - Badem Caffe Slastičarna 2 min walk - Ramis 2 min walk - Tesla Pub 2 min walk - Aščinica ASDŽ 3 min walk - BarSa 1 min walk ## About this property ### Europe Hotel Luxury hotel located in Old Town Sarajevo Take advantage of a rooftop terrace, a garden and a hair salon at Europe Hotel. Indulge in a body scrub, a facial and a body treatment at the on-site spa. The on-site restaurant offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars. You'll also enjoy the following perks during your stay: - An indoor pool - Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, tour/ticket information and a front desk safe - A 24-hour front desk, concierge services and multilingual staff - Guest reviews speak highly of the helpful staff Room features All 160 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and separate sitting areas. More conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - TVs with cable channels - Wardrobes/cupboards, separate sitting areas and daily housekeeping ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/10000000/9210000/9205200/9205102/7bd7ec1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Sarajevo Old Town Sarajevo - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 846 reviews £73 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=9205102&PinnedHotelID=9205102&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves lunch and dinner](https://images.trvl-media.com/lodging/11000000/10630000/10625500/10625475/23a000a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Sarajevo Old Town Sarajevo - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 347 reviews £96 includes taxes & fees 28 Feb - 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Pool - Spa - Free Wi-Fi - Restaurant 8.8 Excellent 326 reviews £105 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=4370517&PinnedHotelID=4370517&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/17000000/16620000/16617300/16617288/d0ff29a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Malak Regency Hotel Sarajevo - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 185 reviews £82 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=16617288&PinnedHotelID=16617288&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/3000000/2850000/2847000/2846986/2aef9135.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Art Old Town Sarajevo - Pool - Breakfast included - Spa - Parking included 8.4 Very good 239 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=2846986&PinnedHotelID=2846986&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/3000000/2920000/2910800/2910790/0b984192.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Central Old Town Sarajevo - 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Free Wi-Fi - Air-conditioning - Parking available 9.0 Wonderful 171 reviews £49 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=45576132&PinnedHotelID=45576132&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=5055689&PinnedHotelID=5055689&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5055689,9205102,10625475,11824986,39272324) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) - Shopping centre shuttle (surcharge) - Secured, covered parking on site (EUR 20.50 per day) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - 2 bars/lounges - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Full-service spa - Gym - Hot tub - Indoor pool - Sauna - Steam room ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre - Computer station - Meeting room ### Outdoors - Garden - Rooftop terrace ### Full-service spa - Aromatherapy - Body scrubs - Facials - Hydrotherapy - In-room massages - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible bathtub - Assistive listening devices - Assistive listening devices in meeting rooms - Bathroom emergency pull cord - Grab bar near toilet - Hand-held showerhead - Handrails in hallways - Handrails in stairways - Height-adjustable showerhead - Lift - Low-height counter and sink - Stair-free path to entrance - Transfer shower - Visual fire alarm - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 7 floors - Banquet hall - Built in 1882 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - TV with cable channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Iron/ironing board on request - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night - A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night - A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night - A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night - A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 20.00 per vehicle (one-way, maximum occupancy 4) - Covered self-parking fee: EUR 20.50 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a smoke detector and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Europe Hotel Sarajevo Europe Sarajevo Europe Hotel Hotel Europe Hotel Sarajevo Europe Hotel Hotel Sarajevo ## Frequently asked questions ### Does Europe Hotel have a pool? ### How much does it cost to stay at Europe Hotel? ### Is Europe Hotel pet-friendly? ### How much is parking at Europe Hotel? ### What time is check-in at Europe Hotel? ### What time is check-out at Europe Hotel? ### Does Europe Hotel provide a shuttle to the airport? ### Where is Europe Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Europe Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.4 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 141 8 - Good 119 6 - Okay 55 4 - Poor 25 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Eric Ermin 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Wonderful experience! Very consistent and professional service. Also amenities very good. You can tell they’ve renovated the hotel with quality in mind. The service team matched the same mindset Overall amazing! ##### Eric Ermin Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Elias 3 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice room, clean and the hotel very well situated ##### Elias Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Aljosa 19 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really good value, location and very friendly service. ##### Aljosa Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Michael 12 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location Nice people Decent room ##### Michael Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Maziad 27 Jul 2024 Disliked: Property conditions & facilities Excellent location ##### Maziad Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Jasmina 30 Aug 2024 Liked: Cleanliness, amenities It's very convenient location, walkable and safe. ##### Jasmina Stayed 1 night in Aug 2024 ### 10/10 Excellent #### MOHSIN 27 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort During my stay at Hotel Europe in Sarajevo, I was thoroughly impressed by the exceptional level of service provided by the front desk associates. Every time I needed assistance or recommendations for places nearby, they were consistently professional, courteous, and incredibly helpful. Their dedication to high standards of hospitality truly enhanced my experience. The breakfast buffet was another highlight of my stay. It offered a wide variety of delicious and highly nutritious options, including fresh fruits, hot dishes, assorted drinks, and delightful desserts. The quality and selection exceeded my expectations and provided a perfect start to each day. Overall, Hotel Europe is an excellent choice for anyone visiting Sarajevo. I had a wonderful experience and fully intend to stay there again during my upcoming visit. ##### MOHSIN Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Dusan 13 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Charm of old design and paintings on the walls. Staff was excellent too. ##### Dusan Stayed 5 nights in Oct 2024 ### 8/10 Good #### Arjan 9 Oct 2024 Liked: Cleanliness, staff & service, amenities Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous! ##### Arjan Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Irman 14 Aug 2023 Liked: Staff & service, amenities Disliked: Property conditions & facilities Great location, hotel is outdated and needs major upgrades. ##### Irman Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Muamera 31 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed in 2 rooms as a group of 5 with a small child. Great staff and facilities. Highly recommend. ##### Muamera ### 10/10 Excellent #### Lesley 29 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities It felt like old Europe n modern combined. The staff was great n very helpful. ##### Lesley Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Joe 4 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry. ![View from my room](https://a.travel-assets.com/ugc/hotel-reviews/8FD29590E2D746EE5D6143F9C087709129BFA2BB1725445121814.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Viennese cafe](https://a.travel-assets.com/ugc/hotel-reviews/D5AF43BD8DA8338AD65CED558F319EA7B10FE9CB1725445122245.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bosnian coffee](https://a.travel-assets.com/ugc/hotel-reviews/3198B4F504DE3F73DEBC7F2B7B9D85CBDB9072691725445122001.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joe Stayed 1 night in Sep 2024 ### 8/10 Good #### Sheila 17 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Helpful front desk and housekeeping staff. The restoration from the fire during the siege lacked charm and warmth. I wish they had tried to restore to something more like it was, more like the Viennese Cafe. Breakfast was good and varied. Coffee was poor. A 5 star hotel should do better than a convenience store coffee machine. I love Sarajevo, but not sure I would stay at the Europa again. ##### Sheila Stayed 5 nights in Jun 2024 ### 6/10 Okay #### Lejla 30 Sept 2024 Not what I expected. First room had no electricity. They moved us to another room. It had electricity but the shower was not working. There was a tub available as well, but not everyone can climb over the tall tub. Once we checked out we were told parking was extra . That was disappointing. Breakfast is included and it was 10 out of 10 ! Staff is friendly . Rooms are nice size . Overall its an old hotel, it could be improved with remodeling. ##### Lejla Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### medina 31 Jul 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Hair dryer didn’t work. No conditioner. Can’t control a/c in room. No iron (yes, they do have the service, but what about if I don’t want the service or I’m in rush??). Not clean for 4-5 star hotel & that price in Bosnia!! Garage too small - sometimes no place to park. Very dirty going through hallway to garage!! Very dirty in garage! ##### medina Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Wayne 13 Aug 2023 Liked: Staff & service Disliked: Property conditions & facilities The lobby is boring and unwelcoming looking. The elevator is hard to see tucked in a corner and recessed. The reception desk looks like something for an office, low to the floor were employees sit at the desk. The desk has no interesting design. The colors/wood paneling are dark and depressing and are found throughout the room hallways which are extremely dimly lighted. The connected Becka Kafana Viennese cafe is beautiful, has good food, including pastries, coffee and service and prices are low, but is generally empty. I guess it's too traditional and upscale looking for people. The outdoor dining area is very large, pleasant and casual and looks at the ruins of a wall and the old shopping gallery building. It has a very limited evening menu so I went to the cafe. ##### Wayne Stayed 3 nights in Jul 2023 ### 6/10 Okay #### Julia 23 Jul 2024 Disliked: Amenities This hotel seems to be too big and unwieldy for the management to cope with. We were mystified by how it managed to rate 5 stars, unless this is just a tick-box scheme which is completed by the hotel itself. Our first stay there, earlier in the month was dire (and we have reviewed it as such). Our second stay (which, to be honest we regretted having booked) was a bit better – the hotel seemed to have got itself together, and our room was ready for us, the staff were no longer ignoring or glaring or shouting at the guests. It was surprising that the safe in the room was too small for a laptop computer and there was, apparently, no other form of safekeeping for valuables in a hotel of this supposed stature. And the tea/coffee making facility in the room still consisted of one sachet of Nescafé instant coffee and one Hibiscus teabag. Altogether, the Hotel Europe was quite a strange experience, which didn't do justice to the beautiful, interesting and otherwise welcoming town of Sarajevo, which has done so much to recover from its painful history. ##### Julia Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### John 13 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again. ##### John Stayed 4 nights in Dec 2024 ### 2/10 Terrible #### senad 27 Dec 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No HEAT in the rooms. Do not stay there during winter. ##### senad Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Eldina 16 Sept 2025 Liked: Amenities Nice location. Old hotel. ##### Eldina Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Denis 2 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel ##### Denis Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Jan Eldholm 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### Jan Eldholm Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jovan 27 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hospitality, downtown is nice and the restorants are fine. ##### Jovan Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### John 19 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location ##### John Stayed 1 night in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Windrose On Hudson](https://www.expedia.co.uk/Ossining-Hotels-Crotonville-Hotel.h112806652.Hotel-Information) > > [Hotels in Concord](https://www.expedia.co.uk/Concord-Hotels.d6656.Travel-Guide-Hotels) > > [5 Star Hotels in Ghent](https://www.expedia.co.uk/5Star-Ghent-Hotels.s50-0-d7490.Travel-Guide-Filter-Hotels) > > [Spa Hotels in Croatia](https://www.expedia.co.uk/Destinations-In-Croatia-Spa-Hotels.0-0-d43-tSpaHotels.Hotel-Filter-Destinations) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Hotels with Pool in Sevenoaks](https://www.expedia.co.uk/Sevenoaks-Hotels-Hotels-With-Pool.0-0-d5681-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [B&B Portchester](https://www.expedia.co.uk/Portchester-Bed-And-Breakfasts.d553248634839125122-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Lodges Helensburgh](https://www.expedia.co.uk/Helensburgh-Lodges.d5594-aaLodges.Travel-Guide-Accommodation) > > [CABINN City Hotel](https://www.expedia.co.uk/Copenhagen-Hotels-CABINN-City-Hotel.h517247.Hotel-Information) > > [Villas Croatia](https://www.expedia.co.uk/Croatia-Villas.d43-aaVillas.Travel-Guide-Accommodation) > > [Hotels near Birmingham Moor Street Station](https://www.expedia.co.uk/Birmingham-Moor-Street-Station-Hotels.d6234669.Travel-Guide-Hotels) > > [xxxxxxxxxxxxx](https://www.expedia.co.uk/Rota-Hotels-Xxxxxxxxxxxxx.h18784385.Hotel-Information) ### Flights > [Flights from Misiliscemi (TPS) to Catania (CTA)](https://www.expedia.co.uk/lp/flights/tps/cta/trapani-to-catania) > > [Flights from Londonderry (MHT) to Denver (DEN)](https://www.expedia.co.uk/lp/flights/mht/den/manchester-to-denver) > > [Flights from London (LON-All Airports) to Lagos (LOS-Murtala Muhammed Intl.)](https://www.expedia.co.uk/lp/flights/lon/los/london-to-lagos) > > [British Airways Hounslow (LHR) to Kalamata (KLX) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-heathrow-to-kalamata-intl/ba/lhr/klx) ### Cars > [Car hire in Pontecagnano](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Pontecagnano.d6025846.Car-Hire-Guide) ### Packages > [Ver-sur-Mer Holidays](https://www.expedia.co.uk/Ver-Sur-Mer.d6173444.Holidays-City-Breaks) ### General > [Visit Tassoultante](https://www.expedia.co.uk/Marrakech-Tassoultante.dx553248635943691749) > > [Visit Craster](https://www.expedia.co.uk/Craster.dx6341332) > > [Visit Cumberland](https://www.expedia.co.uk/Cumberland.dx6057474) > > [Visit Colintraive](https://www.expedia.co.uk/Colintraive.dx3000011879) > > [Visit Cinderford](https://www.expedia.co.uk/Cinderford.dx6145334) ---