Santiago de la Ribera Holidays from £557

The property is very remote with few onsite facilities. Definitely need to eat at the hotel but food choice poor and was always like warm, they have provided a microwave in the dining room to warm your food which isn’t appropriate when it should be warm to start with. We hired a car but no restaurants or cafes nearby, local town quite deserted. Very little choice, one fish, one meat, pasta, salad, cheese and a small desert selection. No table service, but drinks can be purchased at the bar that were quite expensive. Advertised as a spa hotel with indoor pool which was the reason we booked but this was closed for refurbishment and likely to be for the next 12 months. Outdoor pool far too cold to use and possibly closed, no one went in it for the week of our stay. Check out was 10am, charged us 10€ per hour for additional hour of late check out. No entertainment other than a golf course and a pool table. Room was large and spacious, bed very comfortable but it was full of ants including on the bed. Ants didn’t necessarily bother us but would no doubt be off putting to others. Would not stay again.

The buffet breakfast was poor the food was cold and not of fresh quality ie. cheap orange juice, not good machine coffee. Likewise the buffet dinner was also not hot and not fresh. Had been standing for ages. Indoor pool was not warm enough. Lack of parking facilities. Internet was intermittent and kept failing. Did not deserve 4 stars.

All ok but no pool in use. It said seasonal use only but we presumed that the beginning of october would still be busy/warm enough but it wasn’t to be

The reception area is beautiful. The greeting from the staff was very courteous. The welcome drinks and fruit was a lovely touch

We had a big problem with the air conditioning. We needed to use it but it wouldn’t turn off automatically so we ended up frozen in the middle of the night