Title: Casa Bonita Hotel & Luxury Residence Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2631&destination=Oaxaca%2C+Oaxaca%2C+Mexico&selected=892094&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Bonita Hotel & Luxury Residence Lush gardens and rejuvenating spa treatments create a peaceful sanctuary for travelers seeking relaxation near Oaxaca's cultural attractions ## Photo gallery for Casa Bonita Hotel & Luxury Residence ![Terrace/patio - Casa Bonita Hotel & Luxury Residence (Oaxaca)](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/6385980a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Casa Bonita Hotel & Luxury Residence (Oaxaca)](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/4f9a6ee7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Casa Bonita Hotel & Luxury Residence (Oaxaca)](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/30280128.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers - Casa Bonita Hotel & Luxury Residence (Oaxaca)](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/2dd7f519.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Casa Bonita Hotel & Luxury Residence (Oaxaca)](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/d343a544.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Bonita Hotel & Luxury Residence offers a serene escape near the Ethnobotanical Garden. Guests enjoy a continental breakfast, Nasáh Spa treatments, and a rooftop terrace with stunning views. Attentive multilingual staff ensure a comfortable stay. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Breakfast included - Spa - Pet-friendly - Parking included - Free Wi-Fi £163 includes taxes & fees 7 Apr - 8 Apr ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=892094&PinnedHotelID=892094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=892094&PinnedHotelID=892094&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=892094&PinnedHotelID=892094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=892094&PinnedHotelID=892094&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=892094&PinnedHotelID=892094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=892094&PinnedHotelID=892094&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=892094&PinnedHotelID=892094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=892094&PinnedHotelID=892094&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 11 of 11 rooms ### View all photos for Room Standard ![Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/31540e3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 269 sq ft - Sleeps 4 ### View all photos for Suite Junior ![Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/e5921699.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 322 sq ft - Sleeps 4 ### View all photos for Suite Deluxe ![Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/d3ab1d26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - 376 sq ft - Sleeps 4 ### View all photos for Suite Master ![Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/0eccc378.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 452 sq ft - Sleeps 2 ### View all photos for Suite Deluxe Double ![Suite Deluxe Double | Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/2e6bfb84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe Double 8.0 Very good 1 review - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite Double ![Junior Suite Double | Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/ede66d5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Double 10.0 Exceptional 3 reviews - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Suite (Master) ![Suite (Master) | Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/6720bea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Master) 10.0 Exceptional 1 review - 495 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Double Room ![Premium Double Room | Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/346d81f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room 9.4 Exceptional 3 reviews - 237 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Suite ![Deluxe Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/1e180473.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 8.0 Very good 1 review - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/70218e96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.0 Very good 1 review - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room ![Premium Room | Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892094/286e48ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOaxaca-Hotels-Casa-Bonita-Hotel-Boutique-Spa.h892094.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOaxaca-Hotels-Casa-Bonita-Hotel-Boutique-Spa.h892094.Hotel-Information) ## About the area San Felipe del Agua, a neighbourhood in Oaxaca, is home to Casa Bonita Hotel & Luxury Residence. Oaxaca Ethnobotanical Garden and Panuelito Garden are local attractions and those in the mood for shopping can visit Plaza Parque and Plaza Mazari. Looking to enjoy an event or a game while in town? See what's happening at Estadio Eduardo Vasconcelos or Venustiano Carranza Sports Complex. [Visit our Oaxaca travel guide](https://www.expedia.co.uk/Oaxaca.dx2631) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.09776%2C-96.71330&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-7nzAbawi5itn2hFV_CCVVR24Ow=) Calle Catalina 102, Col. San Felipe del Agua, Oaxaca, OAX, 68020 ### What's nearby - Amigos del Sol 7 min walk \- 0.4 miles - Calle Camino al Chilar Trailhead 10 min walk \- 0.6 miles - Fountain of the Seven Regions 5 min drive \- 1.4 miles - Plaza Mazari 7 min drive \- 1.9 miles - Parque Comunal 10 min drive \- 1.7 miles ### Getting around - Oaxaca Intl. (OAX) 32 min drive ### Restaurants - Mustekala San Felipe 6 min walk - Salon Las Campanas 9 min walk - Capitan Mar & Tierra 2 min walk - Ganbaru Sushi Gourmet 2 min walk - Los tacos de Jorge 2 min walk ## About this property ### Casa Bonita Hotel & Luxury Residence Luxury upscale hotel near Zócalo You can look forward to free full breakfast, a terrace and a garden at Casa Bonita Hotel & Luxury Residence. Indulge in a body wrap, a manicure/pedicure and a body treatment at Me Spa, the on-site spa. The on-site international cuisine fine-dining restaurant, Casa Bonita Cocina, offers breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services. You'll also enjoy perks such as: - An outdoor pool, along with sunloungers - Free self-parking - A round-trip airport shuttle (surcharge), babysitting (surcharge) and a front desk safe - Tour/ticket information, a porter/bellboy and meeting rooms Room features All guest rooms are individually furnished, and have comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Other amenities include: - Highchairs and free infant beds - Select Comfort beds and down duvets - Bathrooms with rainfall showers and designer toiletries - 40-inch flat-screen TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ### Awards and affiliations The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/1000000/910000/904600/904537/19f0cb1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Naura Centro Oaxaca Centro - Pool - Spa - Pet-friendly - Free Wi-Fi 9.2 Wonderful 1,005 reviews £138 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=904537&PinnedHotelID=904537&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/1000000/30000/26900/26859/b90e945a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Victoria Oaxaca Oaxaca - Pool - Parking included - 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Complice Mezcaleria - Trastero Speakeasy ### Things to do - Full-service spa - Outdoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Babysitting (surcharge) - High chair - In-room cot - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Meeting room ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - 4 treatment rooms - Body scrubs - Body wraps - Facials - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift ### More - 2 buildings - 2 floors - Banquet hall - Built in 2000 - Designated smoking areas (fines apply) - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Premium bedding - Select Comfort mattress ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels - Pay films ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Free bottled water ### More - Access via exterior corridors - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 900 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 30 kg per pet) Food and water bowls and an off-lead area are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 400 per room (one-way) - Pet fee: MXN 900 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 9:00 PM A car is not required for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Casa Bonita Hotel Casa Bonita Hotel Oaxaca Casa Bonita Oaxaca ## Frequently asked questions ### Does Casa Bonita Hotel & Luxury Residence have a pool? ### How much does it cost to stay at Casa Bonita Hotel & Luxury Residence? ### Is Casa Bonita Hotel & Luxury Residence pet-friendly? ### How much is parking at Casa Bonita Hotel & Luxury Residence? ### What time is check-in at Casa Bonita Hotel & Luxury Residence? ### What time is check-out at Casa Bonita Hotel & Luxury Residence? ### Does Casa Bonita Hotel & Luxury Residence provide a shuttle to the airport? ### Where is Casa Bonita Hotel & Luxury Residence located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Bonita Hotel & Luxury Residence Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.4 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 151 8 - Good 57 6 - Okay 18 4 - Poor 7 2 - Terrible 11 ## Reviews Verified ### 10/10 Excellent #### Colin 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Rooms were beautiful and comfortable. All the staff was friendly and helpful. ##### Colin Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Asainti 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, great staff, safe location ##### Asainti Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Ludmila 4 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I mostly come to this hotel for spa treatments. The girls who give you the treatments are very good and they make you super happy and relaxed. Before the treatments you can have either sauna or steam room. I highly recommend body wrap but other massages are also very good The rooms, some are smaller some bigger, but all rather nice Breakfast is fine, simple As to dinner, we could not get any. No menú no wine list waiters confused and untrained. We waited for a couple minutes and left for a real restaurant in downtown I will still come back, soon, for the spa, but dinner eslewhere ##### Ludmila Stayed 2 nights in Mar 2026 Verified ### 8/10 Good #### Claudia 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities More friendly at front desk guest ##### Claudia Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Ronnie Ira 27 Oct 2025 The service was great. The food is excellent, too. The room and bathroom were comfortable. The swimming pool is small and the water chilly. Good massage. The karaoke bar can get loud late at night. In the end was a little pricey. ##### Ronnie Ira Stayed 6 nights in Oct 2025 Verified ### 10/10 Excellent #### Janet 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very cordial and accommodating, the hotel driver went out of his way to provide us everything we needed, the restaurant crew was very professional and pleasant ##### Janet Stayed 5 nights in Mar 2025 Verified ### 10/10 Excellent #### Wendy 26 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tranquil oasis with great food, service and lovely spa. ##### Wendy Stayed 2 nights in Nov 2023 Verified ### 8/10 Good #### Fernando 5 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very quiet and relaxing stay. Room #3 was too small ##### Fernando Stayed 1 night in May 2025 Verified ### 8/10 Good #### arturo 13 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice location and safe. Very clean and comfortable ##### arturo Stayed 4 nights in Jan 2025 Verified ### 8/10 Good #### Verified traveller 29 Aug 2025 Liked: Cleanliness, staff & service, room comfort #### Old world charm just outside Centro. A pretty place, well tended A/c remote is old school and so a little spotty. The hotel did its best to help. Rooms are old fashioned but comfortable enough. Breakfast with the room is plain and limited but the service was excellent and the menu offerings are quite nice. Near a bus into Centro, so a good alternative at an affordable price. Nice bar as well. I’ll stay there again. ##### Verified traveller Stayed 9 nights in Aug 2025 Verified ### 8/10 Good #### Guadalupe 23 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service. We enjoyed our stay very much:) ##### Guadalupe Stayed 4 nights in Jul 2024 Verified ### 10/10 Excellent #### Keith 17 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay Outstanding staff. Proactive, responsive and professional. ##### Keith Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### MahadevaPrakash 1 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice service ##### MahadevaPrakash Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### Lucy 22 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great customer service! ##### Lucy Stayed 7 nights in Feb 2025 Verified ### 10/10 Excellent #### Edna 28 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was an amazing experience The place is neat , beautiful and very comfortable The service is wonderful The food is delicious Personnel very friendly We had a wonderful experience and highly recommend it ##### Edna Stayed 2 nights in Jul 2024 Verified ### 10/10 Excellent #### Vilma 2 Jul 2025 Liked: Cleanliness, property conditions & facilities What I like was the place, the room, bed was so good. I did not like the people from front desk, not good, i was with my 2 daughters and the guy just seen us and did not help us with baggage, was hard for us ##### Vilma Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Hugo 25 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a colonial type hotel it’s not your hotel chain, great service, traditional food, great pool , bar, etc . It’s not close to shopping mall but hotel people can call a safe taxi, family friendly place ##### Hugo Stayed 3 nights in Apr 2024 Verified ### 10/10 Excellent #### erica 25 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is clean and food is good. however, is so far from downtown and it was hard to get a taxi some dyas. ##### erica Stayed 5 nights in Oct 2023 Verified ### 10/10 Excellent #### Griselda 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff went above and beyond making our stay a pleasant and unic experience. Everything was great, food was amazing, garden was beautiful, I have no negative remarks but being greatful for such an amazing treatment. Raving to Itandehui, amazing!! Such a caring lovely lady whom kindly helped me at taking care of my mom wound. Overall, everyone at the hotel make us feel welcome and we left happy for choosing Casa Bonita. ##### Griselda Stayed 2 nights in May 2025 Verified ### 8/10 Good #### Adalberto 29 Apr 2025 Liked: Cleanliness, property conditions & facilities #### Almost perfect Hotel is very nice, the food is great !!!! Be sure to visit the Spa while you are there. The staff at the bar is very friendly. The only issue I had was the AC in my room only worked the first 2 days then it stopped blowing cold air. i reported it 3 times but only got checked once with no help. ##### Adalberto Stayed 5 nights in Apr 2025 Verified ### 8/10 Good #### Gregory L 23 Jul 2025 Liked: Cleanliness, staff & service The staff went out of their way to make sure that they could do everything to make our stay pleasant Property itself needs updates. Soiled stained sheets should he discarded and replaced. Broken tiles and build up around the pool should be maintained. Provide updates and keep visitors informed about numbers to dial for services Do not advertise spa services if most of the time there is no one there. ##### Gregory L Stayed 7 nights in Jul 2025 Verified ### 10/10 Excellent #### Carlos 6 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an excellent experience at the hotel. The staff is very good at keeping up with the property. You can tell that everybody takes pride in their job. Top of the line. ##### Carlos Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Ludmila 27 Oct 2025 Liked: Staff & service, amenities, property conditions & facilities We enjoyed our stay a lot. The grounds are very lovely with beautiful plants, and at the time we visited decorated for the holiday including an extensive art exhibit of which we purchased two pieces. The building is a beautiful mansion in good condition. The pool is on a smaller side but lovely. We took spa treatments every morning, and these were excellent. Other than a small and beautiful sauna, there are no other spa elements such as pools or hamams. The dining anreas are lovely but we only had breakfasts, no dinners. Unfortunately we had no chance to visit their underground bar that also hosts karaoke. Our suite was lovely and comfortable. We intend to visit again. ##### Ludmila Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Carla 5 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was very clean, staff were nice all the time, food and drinks were really good and the complimentary ride to downtown Oaxaca was very convenient for our group. ##### Carla Stayed 6 nights in Jul 2025 Verified ### 10/10 Excellent #### Elvia 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was really accommodating, we arrive tired and earlier, they were really good. ##### Elvia Stayed 2 nights in Aug 2025 ### Expedia's Latest Trends ### Hotels > - [Villa Georgia - Vasilikos, Zakynthos](https://www.expedia.co.uk/Zakynthos-Hotels-Villa-Georgia-Vasilikos.h27121638.Hotel-Information) > - [Hotels in Harnham](https://www.expedia.co.uk/Harnham-Hotels.d3000372059.Travel-Guide-Hotels) > - [Family-Friendly Hotels in St Ives](https://www.expedia.co.uk/St-Ives-Hotels-Family-Friendly-Hotel.0-0-d182650-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > - [Inishowen Gateway Hotel](https://www.expedia.co.uk/Buncrana-Hotels-Inishowen-Gateway-Hotel.h10074052.Hotel-Information) > - [All-Inclusive Hotels in Villasimius](https://www.expedia.co.uk/Villasimius-Hotels-All-Inclusive-Hotel.0-0-d182155-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > - [Casa Losodeli & Coworking - Adults Only - Hostel](https://www.expedia.co.uk/Puerto-Escondido-Hotels-Casa-Losodeli.h38413139.Hotel-Information) > - [New Horizons Resort](https://www.expedia.co.uk/Murter-Hotels-New-Horizons-Resort.h37419914.Hotel-Information) > - [Branklyn Garden Cottage](https://www.expedia.co.uk/Perth-Hotels-Branklyn-Cottage.h65365744.Hotel-Information) > - [Hotels in Sacramento](https://www.expedia.co.uk/Sacramento-Intl-Airport-Hotels.0-aSMF-0.Travel-Guide-Filter-Hotels) > - [Selina Oaxaca](https://www.expedia.co.uk/Oaxaca-Hotels-Selina-Oaxaca.h23358327.Hotel-Information) > - [Inns Burry Port](https://www.expedia.co.uk/Burry-Port-Inns.d6047956-aaInns.Travel-Guide-Accommodation) > - [Secrets Huatulco Resort & Spa - Adults Only - All Inclusive](https://www.expedia.co.uk/Santa-Maria-Huatulco-Hotels-Secrets-Huatulco-Resort-Spa-Adults-Only.h4296294.Hotel-Information) > - [All-Inclusive Hotels in Faroe Islands](https://www.expedia.co.uk/Destinations-In-Faroe-Islands-All-Inclusive-Hotel.0-0-d11714-tAllInclusiveHotel.Hotel-Filter-Destinations) > - [Hotel Vibra Riviera](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-Hotel-Playasol-Riviera.h2664104.Hotel-Information) > - [Bokatrip Xochimilco](https://www.expedia.co.uk/Oaxaca-Hotels-Xochimilco.h89569001.Hotel-Information) > - [Hotels in Sant'Orsola Terme](https://www.expedia.co.uk/SantOrsola-Terme-Hotels.d6339500.Travel-Guide-Hotels) > - [Inns United States of America](https://www.expedia.co.uk/United-States-Of-America-Inns.d201-aaInns.Travel-Guide-Accommodation) > - [Ticuchi Hostal](https://www.expedia.co.uk/Oaxaca-Hotels-Ticuchi-Hostal.h91730904.Hotel-Information) ### Flights ### Activities > - [Things to do in Chetumal](https://www.expedia.co.uk/Things-To-Do-In-Chetumal.d6050872.Travel-Guide-Activities) ### Packages > - [Marylebone High Street](https://www.expedia.co.uk/Marylebone-High-Street-London-City-Centre.d553248621533022490.Attraction) > - [Spain](https://www.expedia.co.uk/lp/theme-holidays/ski-holidays/166/Spain) ### Holiday Rentals ### General > - [Visit Suba Basbas](https://www.expedia.co.uk/Lapu-Lapu-Suba-Basbas.dx553248635976398686) > - [Visit Tarmonbarry](https://www.expedia.co.uk/Tarmonbarry.dx3000379518) ---