4/10 Poor
Erica
7 Jun 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
This property was a let down due to a very loud buzzing sound coming from my bathroom ceiling every 5 minutes or so. I complained to staff twice and no one followed up. When I checked out I mentioned it a third time and the gentleman at the desk seemed to indicate it was not the first time he had heard of this noise. I even showed him a video I took wherein the noise could be heard. This noise prevented me from sleeping every night except for the one night I took Benadryl to sleep because i just couldn’t handle another night of no sleep. Lack of sleep during this trip along with jet lag was unbearable. I will never stay at another Best Western owned property.
Erica
Stayed 4 nights in Jun 2024