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"On arrival, the reception staff were extremely welcoming and friendly. Room was clean and tidy and beds were very comfortable so a great night sleep. We visited the bar for an evening meal, we arrived at 5:30pm but later realised that food was not served until 6pm, therefore the service on ordering the meal appeared somewhat disjointed the staff were very quiet and the servers may have been new to the venue as they appeared inexperienced - just required some communication to advise re the timings etc; that said the food was very good, well presented and delicious. Breakfast was upstairs and we received a friendly welcome and asked if we had eaten there before, we advised we hadn't and we were promptly told how the breakfast service worked, a much warmer reception than for the evening meal. Timings allowed for breakfast were short, however, we can understand for the summer months as different wedding parties may be booked. The grounds are lovely and we took a sneak peek inside the chapel, very pretty and we could easily imagine a wedding service taking place. We were only here for 1 night and overall enjoyed our stay, the welcoming reception team were, for us, the highlight. "

"It was a very nice surprize to have he view from my balcony. I have book a room next week and have asked if I can have th sam one. Room was clean but to balcony could have been cleaned a bit btter."

"Visiting Gretna for a wedding locally. Rooms are clean and comfortable. Found Linda the owner very friendly and helpful if you need any assistance. 20min walk to the Blacksmiths shop. Would recommend👍"

"Good value hotel for a night stop on a long journey."

"We loved Springkell! The grounds were amazing and we really enjoyed the tranquility and space. Staff were all very friendly and helpful and the room was very spacious with wonderful views of the grounds. Excellent dinner and breakfast too. It was very"

"The hotel and room were fantastic for a stop on the way to Scotland. Food was lovely, both the evening meal and breakfast."

"Great hotel with some character. Polite, helpful and friendly staff. Most important thing for us was that it was pet friendly as we had a dog with us. "

"Friendly helpful staff lovely room accommodation very good food availability Only suggestion is a handle by the side of the bath to help getting in and out of shower and safe any slipping for older people "

"Amanda was very responsive our messages when we were delayed Great value for what we paid Lovely breakfast set us up for the long journey home "