Property entrance

Reviews of Park Avenue Bayswater Inn Hyde Park

4 out of 5
Park Avenue Bayswater Inn Hyde Park
8-16 Princes Square, Bayswater, London, England

Reviews

8.0

Very good

Rating 10 - Excellent. 74 out of 174 reviews" "
Rating 8 - Good. 51 out of 174 reviews" "
Rating 6 - Okay. 32 out of 174 reviews" "
Rating 4 - Poor. 7 out of 174 reviews" "
Rating 2 - Terrible. 10 out of 174 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Peyman

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot, so I was in a lot of hotels in different countries in the past. For me, this hotel does not have services of a 4 star hotel. Rooms I had were so small, humid, no refrigerator, no tissues, not enough hygienic materials, shower had not a good water debit, no good customer service, and not quite at all. For me, it is a 3 stars hotel in best case senario if I want to be generous. I received a room in underground floor with small window that could not be opened completely. The room conditions didn’t correspond to the pictures shared on Expedia. The room was small, humid, and dark. It was difficult to move inside the room. The access to the bed was only from the bottom side (note possible to go to bed from right and left sides because of the walls next to the bed). I asked to reception to change my room. They told me that they are fully booked and will see next day with manager if it is possible to change the room. That means there was no manager present on that day! They transferred me to another room on 4th floor on second day. The room was a little better compared to first room. However, the water pressure was poor in the bathroom. There was no tissue in the room. The room was humid. No sac for used clothes, no tissue in the room, the debit of water in the bathroom room was very bad. The only good thing to me was the location of the hotel which is closed to public transportation. That’s all. I do not recommend it to anyone and won’t be back to this hotel.
Stayed 3 nights in May 2024
Response from DR on 23 May 2024
Dear Peyman,Thank you for the ffedback and comments. We apologise for all the inconviniences occured.your comments on the star rating, facilities and services will be analysed and send to the management.Thank you

10/10 Excellent

Ursula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Clean and well located to access tube.
Stayed 1 night in May 2024

2/10 Terrible

Hassan

Liked: Staff & service
Disliked: Property conditions & facilities
Although we had a small child, unfortunately they gave us the room next to the elevator, where we could hear the elevator and the staff working until the morning, and this was not good for the children.
Stayed 1 night in May 2024
Response from DD on 20 May 2024
Dear Guest, We allocate rooms according to the availability. we apologise for that.

6/10 Okay

Zoe

Stayed 1 night in May 2024
Response from DD on 10 May 2024
Thank you for your feedback. we apologise for any inconveniences. your comments were passed to the relevant departments. we look forward to welcoming you again.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The first room below ground was dreadful, but the staff accommodated our request to move to upper floor. Much appreciated.
Stayed 1 night in Apr 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Great location, value for money but the rooms are small and the bathroom is even smaller. If you are overweight or larger than average you probably won't fit in the shower. The shower water pressure was dismal.
Stayed 1 night in Mar 2024
Response from DD on 10 May 2024
Thank you for your feedback. we apologise for any inconveniences. your comments were passed to the relevant departments. we look forward to welcoming you again.

10/10 Excellent

JAGDISH VISHNUKUMAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very supportive
Stayed 2 nights in Apr 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

2/10 Terrible

DOAA

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were not professional rude and inpolite. The room service were useless rude and not clean The room was too small and bed too sma for two people I am rrally disappointed !
Stayed 2 nights in Apr 2024
Response from DD on 10 May 2024
Thank you for your feedback. we apologise for any inconveniences. your comments were passed to the relevant departments. we look forward to welcoming you again.

6/10 Okay

Lonnie

Stayed 1 night in Apr 2024
Response from DD on 10 May 2024
Thank you for your feedback. we apologise for any inconveniences. your comments were passed to the relevant departments. we look forward to welcoming you again.

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Good and prospective
Stayed 3 nights in Apr 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

8/10 Good

Qamar

Stayed 3 nights in Apr 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

10/10 Excellent

Chris, Northampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced for central London. Hotel was just a few minutes walk from Bayswater Tube and check-in was quick; I didn't have to give every measurement or sign eleven forms. Room was what some might call small, but again, great for the price paid and was very nice and comfortable. Will definitely use this place again.
Stayed 1 night in Apr 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

6/10 Okay

Michaela

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DD on 10 May 2024
Thank you for your feedback. we apologise for any inconveniences. your comments were passed to the relevant departments. we look forward to welcoming you again.

10/10 Excellent

Danelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were originally booked in a standard twin room. It was an extremely tiny room facing the back of the property with two twin beds. With our luggage in the room we had very little space and had to shuffle past each other to get into the bathroom. Also the floor creaked on every step and there were scuff marks on the walls. Terrible experience! So we spoke to the night manager to see what our options were. He saved our trip for us. We upgraded to a junior suite two floors up and facing the garden across the street. It became the perfect spot for our three day adventure. It’s a quiet area that is walkable to coffee shops, two subway stops, two local churches, lots of dining choices, princess Diana park, the local buses, the hop on tourist bus stop, and taxis are easy to find. I gave the staff a 4 because the first desk clerk was clueless and didn’t offer us alternatives to our tiny room. The property itself was clean and tidy but it is an older building and the spaces are cozy. Overall we had a pleasant stay in the junior suite room. Perfect for two on a short stay. We would stay there again.
Stayed 3 nights in Mar 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

10/10 Excellent

Pete

Travelled with group
Liked: Cleanliness, property conditions & facilities
S
Stayed 1 night in Apr 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived the staff were very helpful. The hotel was very clean and our room was perfect. Reception phoned us 5 mins after we got into our room to check that everything was okay which was very thoughtful. They allowed us to leave our bags free of charge after checkout so we could tour the city without them and collect them at the end of the day. I would definitely stay here again
Stayed 1 night in Apr 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
The staff on arrival were very friendly and efficient, the entrance welcoming and room perfectly adequate and clean. The only small criticism is the outlook from our particular room being closed in but the double bed as one of the singles was a bonus.
Stayed 1 night in Mar 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
The shower was very small and the beds were not soft, But very workable and affordable.
Stayed 1 night in Mar 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

6/10 Okay

David

Business traveller, Travelled with partner
In a good location. Access to tube Oxford Street shopping and the wonderful Notting Hill market
Stayed 3 nights in Mar 2024
Response from DD on 10 May 2024
Thank you for your feedback. we apologise for any inconveniences. your comments were passed to the relevant departments. we look forward to welcoming you again.

8/10 Good

DAVID

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

6/10 Okay

Shey

Liked: Staff & service, amenities
Stained walls
Stayed 2 nights in Mar 2024
Response from DD on 10 May 2024
Thank you for your feedback. we apologise for any inconveniences. your comments were passed to the relevant departments. we look forward to welcoming you again.

10/10 Excellent

Fausto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transport, restaurants, parks. Friendly staff, (optional) breakfast better than many.
Stayed 2 nights in Mar 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024

6/10 Okay

Karen

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The walls need to be either wiped down or painted. There are stains from something spilling, and scuffs on the wall. Our bathroom was not cleaned one day at all, and sheets were never changed. Ran out of tea and called down, was given tea bags, the. Called the next Night to request it and was told to come and get it. The bed was very comfortable though. We didn’t spend a lot of time in the room, so it was tolerable.

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all helpful and very friendly especially Dilanga
Stayed 2 nights in Mar 2024

8/10 Good

Maria

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The location was very good and the building very nice. The beds though are becoming a bit old and are not terribly comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was placed in a nice basement room, no view outside though it wasn’t an issue. Super quiet room which was spot on as I was up quite early and worked out fine
Stayed 1 night in Feb 2024

8/10 Good

Kanola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very welcoming and polite. First impresion was great..
Stayed 2 nights in Feb 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Bindu

Stayed 1 night in Feb 2024

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy, air con didn’t work and the water pipe by the room was broken so was dripping all night. Horrific experience
Stayed 1 night in Feb 2024

6/10 Okay

Trevien

Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Katherine

Stayed 1 night in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attentive service. Always someone around if you needed them. Really nice lobby and eating area. Clean room and a nice relaxed 12pm check out time. Parking is also available right across the street from the hotel. Will stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Compact room in a good location. Not much noise from outside. Pillows too hard for my preference. Good shower
Stayed 1 night in Feb 2024

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
This hotel is in a good location for the Bayswater tube station, high street which included supermarkets, restaurants and coffee shops. There are 2 tube stations in the areas providing great access to the City. There is a short walk to Hyde Park. The one issue is the size of our room for 2 addles.
Stayed 2 nights in Jan 2024

8/10 Good

Lee

Stayed 3 nights in Jan 2024
Response from DD on 10 May 2024
Thank you for your feedback and rating. We look forward to seeing you again.

10/10 Excellent

Shibani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice hotel, clean and tidy rooms a d very reasonably priced.
Stayed 2 nights in Jan 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good location, but not 4*
Staff were friendly and reception area newly refurbished. Great location near Hyde Park and several train stations (Queensway, Bayswater). We had a standard double room which was small, decoration was tired and had a window that didn't close (which was a good thing as radiator was on full blast). Mattress was very hard and uncomfortable. None of these things individually would normally prompt me to leave a review, but expectations were set high due to Hotel.com 4* grading - for us was 2 or 3 at best.
Stayed 2 nights in Jan 2024

2/10 Terrible

Mike

Disliked: Cleanliness
Room in basement, window can't close, a very disturbing noise on the corridor.
Stayed 1 night in Jan 2024

6/10 Okay

Lisa

Business traveller
Disliked: Amenities
Fantastic location. Nice staff. Rooms need upgrade (fresh paint, cleaner sheets). Cleaning staff were also subpar. But good overall value for money.
Stayed 19 nights in Dec 2023

2/10 Terrible

Mona

Stayed 6 nights in Dec 2023

6/10 Okay

Belizan

Liked: Cleanliness, staff & service
Excellent location!
Stayed 4 nights in Dec 2023