Interior entrance
Check availability

Reviews of Grand Royale Hyde Park

4 out of 5
Grand Royale Hyde Park
1-9 Inverness Terrace, London, England

Reviews

7.8

Good

Rating 10 - Excellent. 575 out of 1587 reviews" "
Rating 8 - Good. 501 out of 1587 reviews" "
Rating 6 - Okay. 260 out of 1587 reviews" "
Rating 4 - Poor. 127 out of 1587 reviews" "
Rating 2 - Terrible. 124 out of 1587 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maryelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely staff , small room but clean and updated . Beautiful property .
Stayed 3 nights in May 2024
Response from Hazel on 24 May 2024
Dear Maryelyn,Thank you for your review! We're glad you enjoyed the location, staff, and the beautiful historic property. We apologize the room size wasn't ideal, but we appreciate you mentioning it was clean and updated.We hope to see you again at Grand Royale Hyde Park Hotel!Sincerely,The Grand Royale Hyde Park Hotel Team

6/10 Okay

MARIA LETIZIA

Business traveller
The rooms are too small
Stayed 1 night in May 2024
Response from Hazel on 24 May 2024
Dear Maria Letizia,Thank you for your feedback. We apologize the room size wasn't ideal for your stay. We offer a variety of room options, so hopefully next time you can choose one that better suits your needs.Sincerely,The Grand Royale Hyde Park Hotel Team

6/10 Okay

Fei

Travelled with family
Room is small
Stayed 2 nights in May 2024
Response from Hazel on 24 May 2024
Dear Fei,Thank you for your feedback. We apologize the room size wasn't ideal for your stay. We offer a variety of room options, so hopefully next time you can choose one that better suits your needs.Sincerely,The Grand Royale Hyde Park Hotel Team

6/10 Okay

Jake

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Good for a night stay but wouldn’t recommend anymore than that. One thing that really annoyed me was what seemed to look like mice or rat droppings under the duvet when we pulled them back, was only 2 little bits but was very annoyed. Pretty standard place to stay
Stayed 1 night in May 2024
Response from Hazel on 24 May 2024
Dear Jake,Thank you for your feedback. We're sorry to hear about finding droppings under the duvet. This is unacceptable and falls far short of our hygiene standards. We'll be sure to conduct a thorough inspection of the room you stayed in.If you'd like to discuss this further, please don't hesitate to contact us directly.Sincerely,The Grand Royale Hyde Park Hotel Team

8/10 Good

James B

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Magnificent breakfast buffet for 12 pounds per person if you reserve the night before (15 pounds otherwise).
Stayed 6 nights in May 2024
Response from Hazel on 24 May 2024
Dear James,Thank you for your fantastic review of our breakfast buffet! We're thrilled you found it to be magnificent, especially for the price of 12 per person when reserved the night before.We strive to offer our guests a delicious and convenient way to start their day, and we're glad you enjoyed it.We hope to see you again at the Grand Royale Hyde Park Hotel!Sincerely,The Grand Royale Hyde Park Hotel Team

6/10 Okay

Karen

Disliked: Amenities
This is a historic building but it is so old that I do wonder if it is time to do some major renovations. I have been to other vintage hotels that have better rooms and amenities. There was a very cramped staircase to my room and the room itself was so small I wouldn’t have considered it suitable for more than 1 person. The furnishings are also very limited. There were no food options other than breakfast. Honestly I think this hotel is needing major updating if it is to keep guests.
Stayed 1 night in May 2024
Response from Hazel on 23 May 2024
Dear Karen,Thank you for your feedback. We appreciate you staying with us at the Grand Royale Hyde Park. We understand your concerns about the room size and lack of modern amenities. We're currently looking into renovation options to address these issues.We apologize for the inconvenience caused by the limited space and lack of food options beyond breakfast.We hope to welcome you back in the future after the renovations are complete.Sincerely,The Grand Royale Hyde Park Hotel

6/10 Okay

Elsa

Disliked: Amenities, property conditions & facilities
The building is a beautiful house. However, the bathrooms are really dangerous. Large slippery tiles on the floor make it easy to slip. A very high tub makes it hard to climb in. Hooks are hung so high a 5'4" person has to stand on tiptoes to reach. It seems that no one tthought of using these bathrooms when they were built. Rooms are also extremely small.
Stayed 3 nights in May 2024
Response from Hazel on 22 May 2024
Dear Elsa,Thank you for your feedback. We sincerely apologize for the inconvenience caused by the bathroom design and room size. Safety and comfort are our top priorities, and we will address these concerns with our maintenance team to ensure a better experience for future guests.We appreciate you letting us know about your experience.Kind RegardsGrand Royale Hyde Park Team

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service
Lovely building & architecture but in need of a bit of attention in places. Room was quite small but ok but bed was not comfortable and pillows flat! We asked for firmer pillows but they never appeared! Overall we enjoyed our stay though. Breakfast was good & great location for Kensington Park.
Stayed 3 nights in May 2024
Response from Hazel on 21 May 2024
Dear Angela,Thank you for your feedback! We're thrilled you enjoyed the hotel's location and breakfast selection. We appreciate you letting us know about the room's size and discomfort with the pillows. We'll ensure our housekeeping staff is more attentive to future requests for firmer pillows. We're always looking for ways to improve, so your comments are valuable.Sincerely,The Grand Royale Hyde Park Hotel

8/10 Good

Sonia Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interiors in lobby and lounge area. Double room was a little small but really fidnt need to be much bigger. Nice bathroom.
Stayed 3 nights in May 2024
Response from Hazel on 21 May 2024
Dear Sonia Irene,Thank you for your feedback! We are glad you enjoyed our beautiful lobby and lounge area. We appreciate you letting us know about the size of the double room. We will take this into consideration to improve our guests' experience.Sincerely,The Grand Royale Hyde Park Hotel

2/10 Terrible

Frank

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
this was of the worst and totally overpriced hotels i have ever been staying. the room is horrible, very dirty and certainly requires urgent renovation. i would not even stay there for free and can NOT recommend to go there. Very bad experience.
Stayed 2 nights in May 2024
Response from Hazel on 18 May 2024
Dear Frank,We are terribly sorry to hear about your recent stay and that it fell short of expectations. We take all guest feedback seriously and will investigate your concerns about the room's condition immediately. We appreciate you bringing this to our attention.Sincerely,The Grand Royale Hyde Park Hotel

8/10 Good

Maryana, Garwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms were a little outdated and required some touches, but in general, was a nice experience and got this old English style hotel feeling. Very walkable and easy access to subway, breakfast was decent and stuff very friendly
Stayed 2 nights in May 2024
Response from Hazel on 16 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Houchang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exudes a nostalgic charm. The common areas are a tad run-down, but this is a small price to pay for the good value the rooms afford the traveler in a very expensive city.
Stayed 4 nights in May 2024
Response from Hazel on 15 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Austin

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Hazel on 15 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Armand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed 1 night. Room was small but good enough. Just minor issue with shower. Not a big deal. Over all, good enough if you need a nice place to sleep.
Stayed 1 night in May 2024
Response from Hazel on 15 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tiv

Liked: Property conditions & facilities
Beautiful hotel and helpful and attentive staff
Stayed 2 nights in May 2024
Response from Hazel on 15 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was absolutely stunning, as was the rest of the hotel. Beautiful decorations. Room was a bit small but I was staying by myself so I didn’t mind. Location was great, about a 2 minute walk from the Queensway Train station, which basically takes you right into the city. Feels very safe for someone traveling alone!
Stayed 1 night in May 2024
Response from Hazel on 12 May 2024
Dear Cristina,Thank you for the fantastic review! We're delighted you loved the stunning lobby, beautiful decorations, and convenient location. While some rooms are on the smaller side, we're glad it suited your solo stay.We appreciate you mentioning safety - it's a priority for us. So happy you felt secure!We look forward to welcoming you back on a future trip!Sincerely,The Grand Royale Hyde Park Hotel Team

8/10 Good

kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I booked room on Expedia for over 100 pounds less than I was charged at the property. All the staff was extra nice other than the woman who checked us in. Do not fall for the pay at the property trick!
Stayed 2 nights in May 2024
Response from Hazel on 12 May 2024
Dear Kimberly,Thank you for your review. We apologize for the discrepancy between the price you booked on Expedia and the price you were charged at the property. We are investigating this issue to ensure it doesn't happen again. We're glad the staff was friendly overall, except for the check-in experience. We'll address this with the team. Thank you for your feedback.Sincerely,The Grand Royale Hyde Park Hotel Team

6/10 Okay

Layne Elizabeth

Stayed 5 nights in Apr 2024
Response from Hazel on 10 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Hazel on 10 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jamilee

Travelled with family, Travelled with group
The location of the property is fantastic. Right by Hyde Park and Kensington Palace. And one street over from 2 Tube stations, and restaurants and stores. The hotel lobby is fine, but the rooms are very small, and so is the bathroom. It was hard to share the room with another person. Very closed in. Our room came with a step down right upon entering the room. I almost took a bad fall from it. The warning note about the step is smaller than a post-it note. The staff was very nice. The bed sheets were changed every other day, and the towels were changed with clean ones daily. I wouldn’t stay there again.
Stayed 5 nights in Apr 2024
Response from Hazel on 10 May 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Teri, Cortez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with everything
Stayed 1 night in May 2024
Response from Hazel on 10 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

AGUSTIN, WINTER GARDEN

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Apr 2024
Response from Hazel on 10 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Chris

Liked: Property conditions & facilities
'Deluxe' room was small. No windows in room so it felt claustrophobic. Bad smell occasionally. Room definitely not sound proof as described. All rooms have 'slam doors'.
Stayed 2 nights in Apr 2024
Response from Hazel on 10 May 2024
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Raymonde

Business traveller
It is a lovely property ; lovely reception staff ; feels so nice ; wifi excellent Downsides ; Noisy construction site outside window ; Smelly bathroom ; poor Gluten Free breakfast - no labels ; even said baked beans were not gluten free ( not had that one in 30 years of being a Coeliac !!) Shame as could have been so nice
Stayed 2 nights in Apr 2024
Response from Hazel on 10 May 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to all the sites. Close to restaurants and Hyde and Kensington parks. Staff were very helpful. Only negative was no parking on-site and it was not made clear where to park for drop off upon arrival.
Stayed 5 nights in Apr 2024
Response from Marcel on 1 May 2024
Dear William,Dear Guest, Thank you for your lovely review! I am pleased to hear that you did enjoy your stay. I do hope that you would be coming back to stay with us in the not-too-distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience. Kind Regards, Marcel Gusita Duty Manager

10/10 Excellent

Green Apple

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 1 night in Apr 2024
Response from Marcel on 1 May 2024
Dear Guest,Dear Guest, Thank you for your lovely review! I am pleased to hear that you did enjoy your stay and the friendliness and attentiveness of the team contributed to that. I do hope that you would be coming back to stay with us in the not-too-distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience. Kind Regards, Marcel Gusita Duty Manager

10/10 Excellent

Kevin, Yellowknife

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Marcel on 30 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Liliane

Response from Hazel on 18 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting history to property. Clean and convenient to transit and sightseeing as well as souvenir shopping. Headboard of bed needs replacement.
Stayed 3 nights in Apr 2024
Response from Marcel on 25 Apr 2024
Dear Catherine,Thank you for your lovely review! I am pleased to hear that you did enjoy your stay. I do hope that you would be coming back to stay with us in the not-too-distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience. Kind Regards, Marcel Gusita Duty Manager

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel has some positives the staff dealing with breakfast service are a joy. Less so reception staff who have little interest in their guests. The rooms were adequate but not if you have luggage for more than a long weekend. Storage is limited. It is very handy for tube links to all London sites. Lots of places to eat so enjoy the breakfast and eat off site!
Stayed 3 nights in Apr 2024
Response from Marcel on 25 Apr 2024
Dear Kevin,Thank you for your feedback! I am pleased to hear that the friendliness and attentiveness of the restaurant team contributed positively to your overall stay. On the other hand, I am sorry to see that your comments about reception staff which i will surely be sharing with them on our next staff meeting.I do hope that I would have the pleasure of personally welcome you back in the not-too-distant future and assist you with choosing a room suitable for your needs for an even better experience. Kind Regards, Marcel Gusita Duty Manager

10/10 Excellent

Joan

Stayed 2 nights in Apr 2024
Response from Hazel on 15 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Mary

Stayed 8 nights in Mar 2024
Response from . on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sabryna

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very small. Other than that, it was great.
Stayed 6 nights in Mar 2024
Response from Marcel on 7 Apr 2024
Dear Sabryna,Thank you for your feedback! In regard to room size, I would like to assure you that we do have different room categories available, and it would be a pleasure for me to personally assist you with choosing a room suitable for your needs on your next visit for a much better experience. Kind Regards, Marcel Gusita Duty Manager

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness
The room was barely larger than a cupboard. It was shabby with the curtain hanging off the rail and the voiles dirty and damaged. The access into the bathroom was tight and needed manouvers to get to the toilet. Not good.
Stayed 2 nights in Mar 2024
Response from . on 4 Apr 2024
Dear Ian,Thank you for your feedback! In regard to room size, I would like to assure you that we do have different room categories available, and it would be a pleasure for me to personally assist you with choosing a room suitable for your needs on your next visit for a much better experience. Kind Regards, Grand Royale Team

6/10 Okay

Junko

Stayed 3 nights in Mar 2024
Response from . on 27 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Kasey

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
A few reflections on staying here. Bed, very small. Horrible view from our window of a back alley that was very dirty. Everything really small and minimal. We don’t usually linger on our hotel rooms when traveling so it was a fine place to sleep, but front desk definitely wasn’t overly friendly-unapproachable
Stayed 3 nights in Mar 2024
Response from . on 21 Mar 2024
Dear Kasey,Thank you for taking the time to share your feedback! I I am really sorry to hear that your recent stay was not a pleasant and I would cherish the opportunity to discuss your feedback in detail.Kind Regards, Grand Roayale Team

10/10 Excellent

heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the architecture of this lovely victorian hotel . The hotel is in a lovely area which is quiet it has plenty of dining options and it has plenty of transport options - 3 buses and 2 tubes and within walking distance of oxford street for shopping
Stayed 3 nights in Mar 2024
Response from Marcel on 18 Mar 2024
Dear Heather,Thank you for your lovely review! I am pleased to hear that you did enjoy your stay. I do hope that you would be coming back to stay with us in the not-too-distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience. Kind Regards, Marcel Gusita Duty Manager

8/10 Good

Clive

Liked: Cleanliness, staff & service
Ever been in a smaller room
Stayed 1 night in Mar 2024
Response from Marcel on 18 Mar 2024
Dear Clive,Thank you for your feedback! In regard to room size, I would like to assure you that we do have different room categories available, and it would be a pleasure for me to personally assist you with choosing a room suitable for your needs on your next visit for a much better experience. Kind Regards, Marcel Gusita Duty Manager

4/10 Poor

Nathalie

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel has good potential due to its location. However the beautiful old building is in need of some major redecorating: we had some mould around the handwashing basin & in 2 corners of the bath. The window has not been painted or cleaned for a very long time (ie brown muck on painted parts). The electric sockets tend to move when trying to unplug a charger. The deluxe room was super small. All in all, not of a 4* hotel, even for London standards.
Stayed 2 nights in Mar 2024
Response from Marcel on 14 Mar 2024
Dear Nathalie,Thank you for taking the time to share your feedback! I am pleased to hear that the hotel location and the building contributed positively to your overall stay. On the other hand, please accept my sincere apologies about your unpleasant experience due to the room provided. Had we only known about your discomfort during your stay, we could have easily resolved the issue by providing a different room suitable for your needs. I do hope that I would have the pleasure of welcoming you back again in the not too distant future and overlook your entire stay for a much better experience. Kind Regards, Marcel Gusita Duty Manager

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Marcel on 12 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ennio

Stayed 4 nights in Feb 2024
Response from . on 27 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Kristina, Markham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While the hotel is really lovely - our room was an upgraded “Club Room” in the basement with a view of the dumpsters. Comfortable beds and clean - but so loud at 7 in the morning when the staff sorted the garbage into the dumpsters. Were we relegated to the dungeons? Felt like it. When arriving/leaving the hotel, we felt like telemarketers calling during dinner - unwelcome. Very weird vibe from the staff - not once were we greeted with a smile, nod or a polite hello (despite saying hello). One notable exception - a friendly welcome to the delicious English breakfast. The Theatre Bar is charming with its little stage and decor. But again, the bartender didn’t engage at all. Perhaps she didn’t speak English? I wouldn’t know because she didn’t even speak to tell us the price of our drinks - just turned the Interac terminal to face us. I’ve stayed here previously (5 years ago) and it has changed drastically. It’s still a gorgeous looking hotel but the staff don’t seem to like the guests or each other. Not sure that I would stay here again? While it’s a gorgeous old hotel with a cute little bar, with a fab location close to Hyde Park, and walking distance to pubs and 2 Tube stations - it’s unfortunate that the staff are so unwelcoming.
Stayed 3 nights in Feb 2024
Response from Hazel on 5 Mar 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

LaAndria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic 10/10
Stayed 1 night in Feb 2024
Response from Marcel on 1 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

LaAndria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first solo trip out of the country and this hotel is the best! I will be here every time I’m in London.
Stayed 1 night in Feb 2024
Response from Marcel on 1 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Even though I am a loyal customer to this hotel chain, I was given a room on the top floor with a tiny window and an aircon that didn't cool the room down. Still ongoing issues with my payment, as I was charged twice for my stay and the issue still isn't sorted
Stayed 1 night in Feb 2024
Response from Marcel on 23 Feb 2024
Dear Michael,Thank you for your feedback! As i mentioned trough the email, we have risen this issue with our accounts team, and they are working to fix the issue with the payment.I do hope that I would have the pleasure of personally welcome you back in the not-too-distant future and assist you with choosing a room suitable for your needs on your next visit for a much better experience. Kind Regards, Marcel Gusita Duty Manager

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend this hotel, lovely staff, beautiful hotel x
Stayed 2 nights in Feb 2024
Response from Marcel on 19 Feb 2024
Dear Alison,Thank you for your lovely review! I am pleased to hear that you did enjoy your stay and the friendliness and attentiveness of the team contributed to that. I do hope that you would be coming back to stay with us in the not-too-distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience. Kind Regards, Marcel Gusita Duty Manager

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities
I’ve been staying at this hotel for over 20 years and it’s the best value for money in London, in my opinion. Great restaurants nearby, perfect for a walk through Hype Park, Bayswater & Queensway tube stations on your doorstep. Always very clean and well appointed.
Stayed 2 nights in Feb 2024
Response from Marcel on 19 Feb 2024
Dear Andrew,Thank you for your lovely review! I am pleased to hear that you did enjoy your stay. I do hope that you would be coming back to stay with us in the not-too-distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience. Kind Regards, Marcel Gusita Duty Manager

6/10 Okay

Jimmy

Business traveller
Disliked: Room comfort
Average - get what you pay for
Curtains hanging off the wall, lots of noise and bed generally old and uncomfortable
Stayed 1 night in Feb 2024
Response from Marcel on 19 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kristin

Liked: Cleanliness, amenities
Ĺovelÿ historical proprty. Bed super comfortable. Staff very accommodating. (Stairwells could use some paint.)
Stayed 3 nights in Feb 2024
Response from Marcel on 19 Feb 2024
Dear Kristin,Thank you for your lovely review! I am pleased to hear that you did enjoy your stay and the friendliness and attentiveness of the team contributed to that. I do hope that you would be coming back to stay with us in the not-too-distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience. Kind Regards, Marcel Gusita Duty Manager

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel in a dream location so easy to walk to the sites and shopping and as well grab a quick bite. Will def be back for another stay.
Stayed 1 night in Feb 2024
Response from Marcel on 19 Feb 2024
Dear Adam,Thank you for your lovely review! I am pleased to hear that you did enjoy your stay. I do hope that you would be coming back to stay with us in the not-too-distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience. Kind Regards, Marcel Gusita Duty Manager