Title: Tropical Islands Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tropical Islands ## Photo gallery for Tropical Islands ![2 indoor pools, 2 outdoor pools, lifeguards on site - Tropical Islands (Halbe)](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/0c06f1fe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Nature Homes | Bed sheets - Tropical Islands (Halbe)](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/eccc9272.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 19.90 per person) - Tropical Islands (Halbe)](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/e252bdb7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Tropical Islands (Halbe)](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/6006850d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s activities - Tropical Islands (Halbe)](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/53b1344a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Tropical Islands Resort, Tropical Islands provides free water park access, a playground and 4 bars. Adventurous travellers may like the archery, cycling and a ropes course at this hotel. Indulge in a manicure/pedicure, a Thai massage and Ayurvedic treatments at the on-site spa. The on-site restaurant, Tropical Garden, offers lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a health club and a free children's club. ## Reviews 7.6 Good ## Popular amenities - On private beach - Pool - Hot tub - Spa - Free Wi-Fi - Restaurant £95 includes taxes & fees 27 Feb - 28 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Premium Double Room ![Premium Double Room | Bed sheets](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/cd2312ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room 8.0 Very good 14 reviews ### Highlights Separate bedroom Private bathroom Hairdryer Rainfall showerhead Coffee/tea maker Wardrobe Desk - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Premium Family Room ![Premium Family Room | Bed sheets](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/f94a4d4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Family Room 7.4 Good 13 reviews ### Highlights Air conditioning 2 bedrooms Private bathroom Hairdryer Rainfall showerhead Coffee/tea maker Wardrobe Desk - 323 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 1 Single Bunk Bed ### View all photos for Comfort Double Room ![Bed sheets](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/68234962.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room 7.6 Good 14 reviews ### Highlights Separate bedroom Private bathroom Hairdryer Rainfall showerhead Coffee/tea maker Wardrobe Desk - Resort view - 377 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Comfort Family Room ![Children’s theme room](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/b7a4dbe7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Family Room 8.0 Very good 1 review ### Highlights 2 bedrooms Private bathroom Hairdryer Rainfall showerhead Coffee/tea maker Wardrobe Desk - Resort view - 323 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Design Double Room ![Design Double Room | Bed sheets](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/722f0447.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Mini-fridge Separate bedroom Private bathroom Hairdryer Rainfall showerhead Coffee/tea maker Wardrobe - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Premium Tent ![Premium Tent | Bed sheets](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/a293174a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Tent ### Highlights Separate bedroom - 75 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Basic Tent (self assembling mattress) ![Bed sheets](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/7b52e53a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Tent (self assembling mattress) 7.2 Good 14 reviews ### Highlights Separate bedroom - 76 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Family Tent (self assembling mattress) ![Bed sheets](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/07a0aa7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Tent (self assembling mattress) ### Highlights Separate bedroom - 135 sq ft - 1 bedroom - Sleeps 4 - 4 Single Beds ### View all photos for Comfort PLUS double room OHANA ![Comfort PLUS double room OHANA | Bed sheets](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/3d633a11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort PLUS double room OHANA ### Highlights Separate sitting area Air conditioning Separate bedroom Blackout curtains Private bathroom Hairdryer Rainfall showerhead Coffee/tea maker - Resort view - 226 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Comfort PLUS family room OHANA ![Comfort PLUS family room OHANA | Bed sheets](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/94d1d5fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort PLUS family room OHANA 8.0 Very good 60 reviews ### Highlights Air conditioning 2 bedrooms Rainfall showerhead Private bathroom Coffee/tea maker Wardrobe - Resort view - 388 sq ft - 2 bedrooms - Sleeps 5 - 1 Double Bed and 1 Single Bunk Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrausnick-Gross-Wasserburg-Hotels-Tropical-Islands.h12064742.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrausnick-Gross-Wasserburg-Hotels-Tropical-Islands.h12064742.Hotel-Information) ## About the area Located in Halbe, Tropical Islands is connected to a railway/underground station. The area's natural beauty can be seen at Teupitzer See and Spree-Lagune Lübben, while Tropical Islands Resort and Wildpark Johannismuehle are popular local attractions. Museum Baruther Glashuette is another place to visit that comes recommended. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails nearby. [Visit our Halbe travel guide](https://www.expedia.co.uk/Halbe.dx6143331) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.03904%2C13.74887&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NCXFszX2z-sx284tZ0FoUj2rvBU=) Tropical-Islands-Allee 1, Halbe, 15910 ### What's nearby - ![Sunrise on a Tropical Island near Berlin](https://images.trvl-media.com/place/6107340/3ee6b72d-6aaf-4b1a-a8a9-b27f4ebee25c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tropical Islands Resort 1 min walk \- 0.0 miles - ![Bad Saarow which includes a park and a lake or waterhole](https://images.trvl-media.com/place/180472/7e4fb891-ed60-42e9-9613-f021d54d4c07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Scharmuetzelsee 37 min drive \- 27.5 miles - Dahme-Heideseen Nature Park 1 min walk \- 0.0 miles - Berlin ExpoCenter Airport 40 min drive \- 41.4 miles - Spreewald-Therme 43 min drive \- 37.6 miles ### Getting around - Brand Tropical Islands Station 6 min drive - Berlin (BER-Brandenburg) 38 min drive ### Restaurants - Sawadee 8 min walk - Palm Beach 1 min walk - Kalimera Am See 16 min drive - Ohana Restaurant 2 min walk - zum thüringer 18 min drive ## About this property ### Tropical Islands Family-friendly hotel near Tropical Islands Resort Free water park access, a playground and 4 bars are just a few of the amenities provided at Tropical Islands . Adventurous travellers may like the archery, cycling and a ropes course at this hotel. Treat yourself to a manicure/pedicure, a Thai massage or Ayurvedic treatments at the on-site spa. The on-site restaurant, Tropical Garden, offers lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a health club and a free children's club. You'll also enjoy the following perks during your stay: - 2 outdoor pools and 2 indoor pools, along with a waterslide and a lifeguard on site - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - An electric car charging station, a banquet hall and newspapers in the reception - A 24-hour front desk, a front desk safe and luggage storage ## Similar properties ![Daily buffet breakfast (EUR 17.9 per person)](https://images.trvl-media.com/lodging/115000000/114840000/114831800/114831726/88f4094a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn Berlin Alexanderplatz Mitte - Free Wi-Fi - Breakfast available - 24/7 front desk - Soundproof rooms 8.4 Very good 323 reviews £59 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=114831726&PinnedHotelID=114831726&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/3000000/2360000/2350300/2350257/5650a32a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vienna House by Wyndham Andel's Berlin Lichtenberg - 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Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Uncovered parking on site (EUR 7 per day) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19.90 per person - 4 bars/lounges - A restaurant - Snack bar/deli ### Restaurants on site - Mondial Foodcourt - Palm Beach - Sawadee - Tropical Garden - Tropino Kinder-Restaurant ### Things to do - 2 hot tubs - 2 indoor pools - 2 outdoor pools - Archery - Bicycle rentals - Children's pool - Free children's club - Free water park - Full-service spa - Health club - Playground - Ropes course - Sauna - Segway rentals/tours - Steam room - Waterslide ### Family friendly - 2 indoor pools - 2 outdoor pools - Children's games - Children's pool - Free children's club - Free water park access - Lifeguards on site - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine ### Guest services - Concierge services - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Beach loungers - On a private beach ### Full-service spa - Ayurvedic treatments - Body scrubs - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Steam room - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair-accessible parking - Wheelchairs on site ### More - Banquet hall - Designated smoking areas - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 19.90 per person - Uncovered self-parking fee: EUR 7 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Tropical Islands Krausnick-Gross Wasserburg Tropical s KrausnickGross Was Tropical Islands Tropical Islands Hotel Tropical Islands Resort Tropical Islands Krausnick-Gross Wasserburg Tropical Islands Hotel Krausnick-Gross Wasserburg ## Frequently asked questions ### Does Tropical Islands have a pool? ### How much does it cost to stay at Tropical Islands ? ### Is Tropical Islands pet-friendly? ### How much is parking at Tropical Islands ? ### What time is check-in at Tropical Islands ? ### What time is check-out at Tropical Islands ? ### Where is Tropical Islands located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Tropical Islands Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.0 Location ### 7.4 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 279 8 - Good 289 6 - Okay 149 4 - Poor 59 2 - Terrible 68 ## Reviews ### 10/10 Excellent #### Aqsa 28 Jul 2025 Liked: Amenities We like all over the amenities And place were amazing Specially for kids we really enjoyed alot Breakfast was soo good I will visit again soon ##### Aqsa Stayed 1 night in Jul 2025 ### 6/10 Okay #### Alexandra 18 Nov 2025 Liked: Amenities Room smelled of sewage.. moved to snother room with no shower gel and limited towels.. expected better for the price.. staff could smile more too.. many looked fed up ##### Alexandra Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Faizan 28 Jul 2025 Liked: Amenities Excellent service. ##### Faizan Stayed 1 night in Jul 2025 ### 6/10 Okay #### Hassan 24 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service The place is huge and is nice to relax and enjoy with small kids once you are at the water park. Although there are not many rides but the kids play area is nice and the artificial beach effect is also great, the pools and jacuzzis are good too. The family rooms Ohana are nice and clean but very far from the resort, not just far but they have made the access confusing kind of on purpose! There are no signs and it feels like a maze game to find your room, its not fun when you have small kids and luggage with you, the lifts are non existent and we had to drag or lift the baby stroller every time on the stairs, there is no houskeeping to provide extra amenities when finished. The staff at the check that attended us were very rude and non cooperative, the girl and woman kept on answering in German to the inquiries in English. No one answers the phone at reception, we were told to come again next morning to collect extra towels and soaps( its atkeast 15/20min walk from our room including and down the stairs) The place is nice but the management is very very weak. ![](https://a.travel-assets.com/ugc/hotel-reviews/081b3928-5d96-4abb-b59b-3a949da299ca-1753364250564.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hassan Stayed 1 night in Jul 2025 ### 6/10 Okay #### Breanna 3 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Well, first the front desk person didn't give us a key. So I had to walk all the way back to reception to get the key. Then we noticed that there was no electricity in the room, so I had to walk back again. They told us to switch rooms and gave us the key to the next place. The last thing was that the hair dryer didn't work. Staff wasn't very accommodating or sorry for the multiple inconveniences. Water park was amazing as usual and breakfast was delicious. ##### Breanna Stayed 2 nights in Apr 2025 ### 8/10 Good #### linda 2 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean and well kitted out for a one night stay. Unique place to visit. Pools were fun, some good slides. Crazy river was very poor, not worth queuing for, was comparable to a lazy river. ![View from outside OHANA lodges towards dome. ](https://a.travel-assets.com/ugc/hotel-reviews/27def601-4d4b-4acf-90de-71d5d4d587dc-1762097066290.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dac62280-0dfa-479b-a8cb-45fbaab0a1b2-1762097068065.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/baa7a006-ace1-4369-9c7d-6650d8c038a1-1762097068967.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c261d459-0fa7-47b1-a295-a29c63ea1be2-1762097067380.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### linda Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Adriano 6 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Quite expensive inside ##### Adriano Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Mandy 4 Nov 2025 Smooth experience. Ran well. Food wasn’t great but ##### Mandy Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Melanie 19 Nov 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities Waited for almost 2 hours for checking in. ##### Melanie Stayed 1 night in Nov 2025 ### 6/10 Okay #### Piotr 14 Nov 2025 Horrible pillows. Really cheap pillow with synthetic filling in the room at 300 euro?? ##### Piotr Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Jacob 14 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Never again ##### Jacob Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Evelyn 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very enjoyable ##### Evelyn Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Marthinus 27 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Never again there service is poor ,room quality is poor ##### Marthinus Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Alf-Egil 6 Jul 2025 Liked: Property conditions & facilities Disliked: Room comfort #### two nights in tent Tropical temperatur, and no AC. There was also some noice in the night. If there is a next time I will not choose tent. Both the stay and everyting you needed to buy was expencive. ##### Alf-Egil Stayed 2 nights in Jul 2025 ### 8/10 Good #### Nicola 16 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities The dome itself is set out well. Maps identify where all the pools are. There are only one set of showers (that we found!) centrally located. Food is pricey inside the dome. €2.90 for a doughnut. We opted for the refillable cup €19 from 9am until 11.59pm. You could fill up from various machines every 45minutes. Lots of restaurants we went to Sawadee Buffett was €29 pp. Good selection of food. The camping area was clean and toilets a short walk away. VERY VERY hot inside the tents and no AC. Inside the dome was really hot. The pools are good sizes and when we visited (August) it was busy there was still room. Some longer queues for flumes. Been once and don’t need to go again. ##### Nicola Stayed 1 night in Aug 2025 ### 8/10 Good #### Violetta 8 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities 👍 ##### Violetta Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Pontus 22 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Scam hotel - DO NOT VISIT Check in took more than 1hr in tropical heat Check in at the hotel part that we stayed at was closed and also breakfast, so we had to walk with the bags up and down in the pool area. The room was not properly cleaned and there were dust balls on the floor. Area for the smaller kids (which we have) was under construction and not possible to use. Worst possible service from the staff & way to much people for what was open. Plenty of things at the hotel that didn’t work, parkingmachine, Aloha Checkin, automatic checkout (only possible to check out automatic) Do not visit this scam hotel - not worth it ##### Pontus Stayed 2 nights in Jul 2025 ### 6/10 Okay #### John 17 Feb 2025 Disliked: Cleanliness, staff & service . ##### John Stayed 1 night in Feb 2025 ### 6/10 Okay #### Jessica 26 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- ##### Jessica Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Seda 8 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Seda Stayed 3 nights in Jan 2025 ### 6/10 Okay #### Somaye 5 Sept 2024 Liked: Property conditions & facilities Disliked: Cleanliness I was surprised when I found a lot of cockroaches there. I informed the service guy but he smiled and told me it is okay!!! ##### Somaye Stayed 1 night in Aug 2024 ### 2/10 Terrible #### IHSAN 17 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible experience It was a very bad experience at every stage. We waited in line for a long time at the entrance. We were not informed enough about the facility. We had difficulty finding the room we would stay in. The luggage cabinets were too small, our luggage did not fit. When we entered the room, there were a few belongings of previous guests and no towels in the room. We talked about the situation, but 2 hours later the problem was still not solved. Finally, I went to the reception, which was very far from our room, and by speaking to another disinterested, sullen employee, we were able to get 4 small hand towels. We were literally disgraced in a place where we paid a lot of money to stay. The pools were mediocre, it was difficult to find empty sunbeds, food and drink were mediocre. You feel cold after getting out of the pool, the temperature is not enough. The radiators in the corridor as we entered the room were not working and it was very cold. We asked for a taxi at the check-out and they gave us a small piece of paper with 4 mobile phone numbers written on it. We searched and struggled to find a driver. It wasn't a holiday, it was a nightmare. I will never go there again. I also don't recommend it to anyone. ##### IHSAN Stayed 1 night in Nov 2024 ### 8/10 Good #### Patrick 21 Feb 2026 Liked: Amenities, property conditions & facilities Das ganze drumherum war sehr stimmig. ##### Patrick Stayed 2 nights in Feb 2026 ### 8/10 Good #### Jessica 14 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Das war sehr schön eingerichtet. Für die Ferien zu wenig Personal, lange Wartezeit beim Essen oder keine Plätze frei. Frühstück war okay ##### Jessica Stayed 1 night in Feb 2026 ### 6/10 Okay #### Patrick 26 Jan 2026 Liked: Cleanliness Ausstattung der Zimmer kann verbessert werden. Rohr am Waschbecken war undicht und das Bad ständig nass. Die Zimmer allgemein könnten etwas liebevoller/gemütlicher eingerichtet werden, besonders für den recht hohen Preis. 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