Title: Hotel La Joya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=7925&destination=Isla+Mujeres%2C+Quintana+Roo%2C+Mexico&selected=8084281&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel La Joya Tropical bliss awaits at this beachfront hotel: sun loungers, rejuvenating massages, and delicious meals served all day. ## Photo gallery for Hotel La Joya ![Outdoor pool - Hotel La Joya (Isla Mujeres)](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/8d8c8478.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Aerial view - Hotel La Joya (Isla Mujeres)](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/5d7c3316.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food and drink - Hotel La Joya (Isla Mujeres)](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/c802d406.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Hotel La Joya (Isla Mujeres)](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/b31c726b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Hotel La Joya (Isla Mujeres)](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/3e4f0013.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel La Joya offers a seaside retreat with ocean views. Relax on the beach or enjoy massages at the spa. Unwind at the tranquil pool. The international restaurant serves meals all day, and the helpful staff enhances the relaxing experience. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £105 includes taxes & fees 10 Apr - 11 Apr ## Room options ### Check availability for these dates Tonight [Apr 6 - Apr 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=8084281&PinnedHotelID=8084281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=8084281&PinnedHotelID=8084281&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=8084281&PinnedHotelID=8084281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=8084281&PinnedHotelID=8084281&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8084281&PinnedHotelID=8084281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8084281&PinnedHotelID=8084281&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=8084281&PinnedHotelID=8084281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=8084281&PinnedHotelID=8084281&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Garden view Refrigerator Kitchenette Showing 8 of 8 rooms ### View all photos for Suite, 1 King Bed, Terrace, Ocean View ![View from room](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/480939d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Terrace, Ocean View 9.4 Exceptional 8 reviews - 269 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 King Bed, Garden View (with shared terrace) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/765062ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Garden View (with shared terrace) 10.0 Exceptional 2 reviews - Garden view - 269 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/70869a0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Garden View (with shared terrace) 8.0 Very good 1 review - Garden view - 269 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Garden View (with shared terrace) ![Room, 1 King Bed, Garden View (with shared terrace) | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/ecd85afc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Garden View (with shared terrace) 10.0 Exceptional 8 reviews - Garden view - 269 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Garden View (with shared terrace) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/aad3fce4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Garden View (with shared terrace) 9.0 Wonderful 9 reviews - Garden view - 269 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette ![Junior Suite, 1 Bedroom, 1 living room, Kitchenette | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/fbd3a8eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, 1 living room, Kitchenette 10.0 Exceptional 2 reviews - 269 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite ![Suite | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/cce36ef2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.0 Very good 1 review - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Penthouse, 1 Bedroom, Kitchenette ![Penthouse, 1 Bedroom, Kitchenette | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/ebc2c473.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 1 Bedroom, Kitchenette - 258 sq ft - Sleeps 4 - 2 Queen Beds and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-La-Joya.h8084281.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-La-Joya.h8084281.Hotel-Information) ## About the area Located in Isla Mujeres, Hotel La Joya is near theme parks and near a private beach. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Garrafon Natural Reef Park and Parque de los Suenos are also worth visiting. With scuba diving, snorkelling and parasailing nearby, you'll find plenty of adventures in the water. [Visit our Isla Mujeres travel guide](https://www.expedia.co.uk/Isla-Mujeres.dx7925) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.20912%2C-86.71995&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yNWj0pH8NETPOP6XzRwKuFavEhs=) Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400 ### What's nearby - ![Garrafon Natural Reef Park](https://images.trvl-media.com/place/6126115/12b4673d-8d88-45ea-a205-81327c6ca910.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Garrafon Natural Reef Park 2 min walk \- 0.1 miles - ![West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park](https://images.trvl-media.com/place/7925/b7cc4048-a8e5-4d5a-a3b3-2af9e6f09353.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park 5 min walk \- 0.3 miles - ![Punta Sur](https://images.trvl-media.com/place/7925/078d5d38-605f-4c28-ac7c-04ac48be6d73.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Punta Sur 13 min walk \- 0.7 miles - ![Sculpture garden in front of the Lighthouse communication tower on the small Mexican island of Isla Mujeres (island of the women) at the Acantilado Amanecer (Cliffs of the Dawn)](https://images.trvl-media.com/place/553248634963237429/577d4769-601d-4f8c-b679-f3222f3906c0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Isla Mujeres Sculpture Garden 14 min walk \- 0.8 miles - Parque de los Suenos 3 min walk \- 0.2 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 123 min drive ### Restaurants - Zaza Beach Club 11 min walk - Albatros Beach Club 19 min walk - Acantilado Restaurant 12 min walk - Icebar 3 min drive - Mar Bella 17 min walk ## About this property ### Hotel La Joya Hotel near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park You can look forward to an airport shuttle, a terrace and a garden at Hotel La Joya. This hotel is a great place to bask in the sun with a nearby private beach, beach massages and sunloungers. Treat yourself to a deep-tissue massage at the on-site spa. The on-site international cuisine restaurant, Las Mañanitas, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - A round-trip airport shuttle (surcharge), a 24-hour front desk and a vending machine - Tour/ticket information, beach umbrellas and luggage storage - Guest reviews say great things about the helpful staff Room features All guest rooms at Hotel La Joya offer thoughtful touches, such as furnished balconies and air conditioning, as well as amenities, such as free WiFi and safes. Other amenities include: - Bathrooms with baths or showers and hairdryers - 40-inch flat-screen TVs with cable channels - Ceiling fans, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/6000000/5430000/5429900/5429894/12846089.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Restaurant Bucaneros, Isla Mujeres Centro - Supmza 001 - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 403 reviews £71 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=5429894&PinnedHotelID=5429894&HadPinnedHotel=true®ionId=-1&adults=2) ![White sand](https://images.trvl-media.com/lodging/2000000/1580000/1570400/1570382/26fc97e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada Del Mar Centro - Supmza 001 - Pool - Spa - Kids’ pool - Parking included 7.8 Good 1,017 reviews £66 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=1570382&PinnedHotelID=1570382&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/46000000/45890000/45880500/45880447/d93b617a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nílu Isla Mujeres by Selina Centro - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Las Mañanitas ### Things to do - Full-service spa - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Direct access to a private beach - Garden - Terrace ### Full-service spa - Deep-tissue massages - Spa open daily ### Accessibility - No lift ### More - 1 building - 3 floors - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 35.19 per person, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:30 AM to 7:30 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Joya Isla Mujeres Joya Hotel Joya Isla Mujeres Hotel La Joya Hotel Hotel La Joya Isla Mujeres Hotel La Joya Hotel Isla Mujeres ## Frequently asked questions ### Does Hotel La Joya have a pool? ### How much does it cost to stay at Hotel La Joya? ### Is Hotel La Joya pet-friendly? ### How much is parking at Hotel La Joya? ### What time is check-in at Hotel La Joya? ### What time is check-out at Hotel La Joya? ### Does Hotel La Joya provide a shuttle to the airport? ### Where is Hotel La Joya located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel La Joya Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 257 8 - Good 73 6 - Okay 20 4 - Poor 7 2 - Terrible 5 ## Reviews Verified ### 10/10 Excellent #### Lynne 13 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is on the low-key southern end of the island. If you want tranquility and views, this is perfect. ![](https://a.travel-assets.com/ugc/hotel-reviews/e5f7cc1c-6fb8-4d77-b98e-fa6e0e2d0e1f-1773362184656.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/31e96650-f9d3-48dd-bcda-6d47cb138aef-1773362184387.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/892aadb6-9bcf-4188-bb94-e57a94377a99-1773362185262.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lynne Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Michael 6 Mar 2026 Oswald, Juan and crew were most accommodating. Excellent views! ![](https://a.travel-assets.com/ugc/hotel-reviews/17eae48b-7243-4bc2-a31a-ccd15aebe341-1772815611589.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### David 20 Jan 2026 Very nice boutique hotel, friendly helpful staff. Great views, quiet location on the island. ##### David Stayed 8 nights in Jan 2026 Verified ### 10/10 Excellent #### Marissa 16 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff were friendly, grounds were taken care of, and I enjoyed the quiet atmosphere. ##### Marissa Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Ginger 5 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Room had a great view of the ocean and was tucked away on quite side of island. The property owner was super amazing with holding our luggage til able to check in our next location. Breakfast was delicious and awesome staff service. I would definitely recommend this hotel to anyone visiting the island! ##### Ginger Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Richard 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room with a nice ocean view,Staff are friendly and helpful. You can go snorkeling in front of the hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/463f4b36-d500-41d3-8683-d51d5ea1bd16-1769063284624.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a0bf85df-b6b0-4d51-9083-f7809df737ac-1769063285450.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d9316c44-6966-4a3e-8f4e-55ce6885de22-1769063339392.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9fc9629d-2583-4006-ac53-15a8d6ca680c-1769063341705.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Richard Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### David 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay. The breakfast was really good and the staff was very helpful and friendly. ##### David Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Shmuel 20 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is such a cute boutique-style hotel. It has a very charming, old-fashioned feel—almost like a cozy “grandma-style” aesthetic with pottery, flowers, and lots of character. If you appreciate that kind of style, you’ll really love it. Just don’t expect a modern, super sleek, open-concept hotel—it’s more unique, with small staircases and a layout that adds to the charm. The pool was absolutely stunning, and being right off the beach made it even better. It’s a perfect spot for relaxing and taking beautiful pictures. There’s also a hammock on the back porch with an incredible view, which was honestly one of the highlights. The room had a refrigerator, which was very convenient, and the staff were incredibly warm, welcoming, and sweet—they really added to the experience. The only real downside was the TV, which was basically unusable. Overall, it was a really lovely stay. For a boutique-style hotel experience, I’d definitely rate it a 10/10. ##### Shmuel Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Gregg 4 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazingly quiet and comfortable. Down south of the downtown district perfectly situated on the Caribbean side. Staff were amazing. ##### Gregg Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Elizabeth 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent view and access to water front, courteous and helpful staff.... Ive already recommended to friends and would go here again! ##### Elizabeth Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Anne 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities I liked the staff. the desk could get a taxi in no time and exchange sandy beach towels for fresh. I like the location. Felt safe walking around there’s a beach club close by. A nice place to have breakfast is left out of the driveway. The pool was clean and cool. The unfortunate part is - there is no beach down the hotel’s path. There’s a nice swing over the rocky shoreline. Bring water shoes for that area. The island has more than enough beaches to make up for it. ![](https://a.travel-assets.com/ugc/hotel-reviews/99dbb31b-9a9b-4b72-914c-7da15bd74ef8-1769735620190.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anne Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Christine 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Paradise! A quaint hotel overlooking the ocean. Clean and very comfortable room. All of the staff are friendly and Alex is an exceptional hostess. At night you can hear the ocean waves- didn’t know that was possible in the Cancun area. ![](https://a.travel-assets.com/ugc/hotel-reviews/fb985b1b-d954-4fce-b2fe-b7dbd6f59781-1764720799330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98e1d56a-9e97-45ec-9c7d-ebbb9cc0794b-1764720801793.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0c7a36e8-e461-4b96-9e4c-f8f6b56470f0-1764720802057.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christine Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Brian 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service, great rooms and amazing restaurant. ##### Brian Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### Nicolai 14 Dec 2025 Liked: Cleanliness, amenities The room was very cozy and made us feel like we were part of the movie encanto. Don't expect a modern style and you are going to be very pleased. The mattress is firm but comfy. They have a snall pool and the cutest cat that slept on our balcony almost daily. The restaurants around aren't open super late, but very good. We enjoyed our 2 nights very much before heading to our all inclusive on the mainland. ##### Nicolai Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### William 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Terrific views of the water and sunsets, helpful staff and the convenience of having meals on site ##### William Stayed 21 nights in Feb 2025 Verified ### 10/10 Excellent #### laura 11 Jun 2025 Liked: Cleanliness, amenities The view is spectacular and the water is fantastic ##### laura Stayed 3 nights in May 2025 Verified ### 8/10 Good #### Marcial 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very well located. The rooms need an update but overalll..good..location excellent..clean swimming pool..I would come back... ##### Marcial Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Toto 31 May 2025 Liked: Cleanliness, amenities, property conditions & facilities The place is so well maintained, so beautiful. The staffs are very helpful and very friendly. Overall we had very pleasing and very wonderful experience to stay and explore in this area in this beautiful island. ##### Toto Stayed 4 nights in Apr 2025 Verified ### 10/10 Excellent #### Daniel 3 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beachfront is great and the breakfast on the patio was a delight. ##### Daniel Stayed 3 nights in Dec 2023 Verified ### 10/10 Excellent #### charles 14 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Safe place ##### charles Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Lisa and Jake 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is a hidden gem! The property and its amenities (great food, comfortable beds, clean pool, and kind employees) make a beautiful, tranquil getaway on the south side of this gorgeous island. But the best part is the wonderful, friendly staff! Hector and Oswaldo are the best. ![](https://a.travel-assets.com/ugc/hotel-reviews/f5edfa2f-98c5-44cd-b92e-c666afe7ada6-1745430780680.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4abb32f1-2272-437a-b0d7-34bed121c190-1745430782085.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa and Jake Stayed 5 nights in Nov 2024 Verified ### 8/10 Good #### allison 29 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The views are amazing ##### allison Stayed 5 nights in Nov 2023 Verified ### 10/10 Excellent #### Vanessa 7 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very pretty and quaint property away from all the business of Playa Norte. Very close to punta sur, only a 10 minute walk. We came to relax and enjoy the beauty and this property delivered. It’s small and older but it’s beautiful and very charming. We would definitely return. ##### Vanessa Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Kenua 24 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Most relaxing vacation ever!! Beautiful, quiet, clean, well maintained, quaint hotel on cliff side with best views of the aqua water and Cancun waterfront! Exceptional staff that was friendly, helpful, and gracious. Stairs down to the water where swimming, snorkeling, and kayaking awaits you. Walking distance to south end beach bars with live entertainment! Paradise! ##### Kenua Stayed 9 nights in May 2025 Verified ### 10/10 Excellent #### laura 20 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Although the room we originally requested was unavailable due to maintenance they made up for it with a free night. The hotel is beautiful the balconies spacious. The entire staff are pleasant and friendly. 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