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Hanoi Splendid Premium Hotel

5.0 star property
Luxury hotel connected to the convention centre in Hanoi with free breakfast

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Photo gallery for Hanoi Splendid Premium Hotel

Front of property
Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits | Terrace/patio
Reception
1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe
Poolside bar
Close to Hoan Kiem Lake and Hanoi Old Town Night Market, Hanoi Splendid Premium Hotel provides a free breakfast buffet, a nightclub and a poolside bar. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in Ayurvedic treatments, a body scrub or reflexology. Be sure to enjoy a meal at Solis Restaurant, the on-site restaurant. Fitness classes are offered at the 24-hour health club; the property also has a free food/drink shopping service, a free daily manager's reception and a terrace. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a shopping centre on-site and a coffee shop/cafe.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Spa
The current price is £73
includes taxes & fees
3 Sept - 4 Sept

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Double or Twin with Balcony

Executive Double or Twin with Balcony | 1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Executive Double or Twin with Balcony

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Garden
Soundproofed
Private pool
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Suite Balcony with City View

Suite Balcony with City View | 1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Suite Balcony with City View

Highlights

Balcony or patio
Garden
Soundproofed
Private pool
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits | 1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

Highlights

Furnished patio
Garden
Soundproofed
Private pool
Private outdoor hot tub
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window | 1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Double or Twin Internal Window

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Flat-screen TV
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double or Twin with Window

Premium Double or Twin with Window | Living area | 55-inch flat-screen TV with cable channels

Premium Double or Twin with Window

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Private pool
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Private pool
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 495 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

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  • Pool
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9.6 out of 10, Exceptional, 622 reviews
The price is £99
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About the area

Map
36 Lo Su , Ly Thai To, Hoan Kiem Ha Noi, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Hanoi Opera House - 10 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪HaNoi HomeBrew - ‬1 min walk
  • ‪Bánh Mỳ Bà Dần - ‬1 min walk
  • ‪La Bevie Hotel 34 Hàng Tre - ‬2 min walk
  • ‪Terraço Sky Rooftop Bar - ‬2 min walk
  • ‪Authentic Hotel - ‬1 min walk

About this property

Hanoi Splendid Premium Hotel

Luxury hotel located near Hoan Kiem Lake with rooms renovated in 2024
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Hanoi Splendid Premium Hotel , which provides a free breakfast buffet, a nightclub and a poolside bar. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in Ayurvedic treatments, a body scrub or reflexology. Be sure to enjoy a meal at Solis Restaurant, the on-site restaurant. Fitness classes are offered at the 24-hour health club; the property also has a free food/drink shopping service, a free daily manager's reception and a terrace. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a shopping centre on-site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free bike hire, theme park character encounters and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), access to a nearby health club and a vending machine
  • A lift, wedding services and ATM/banking services
Room features
All 120 rooms include comforts, such as 24-hour room service and private pools, in addition to perks, such as wet bars and laptop-friendly workspaces.
Extra amenities include:
  • Highchairs, baby baths and children's slippers
  • Reusable coffee/tea filters and LED light bulbs
  • Hydromassage showers, eco-friendly toiletries and bidets
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, a personal chef and mini fridges

Similar properties

Front of property

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.8 out of 10, Exceptional, 532 reviews
The price is £82
includes taxes & fees
7 Sept - 8 Sept
GRAND HOTEL du LAC Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (VND 200,000 per day)
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered parking on site (VND 200,000 per day)
  • Secured, covered valet parking on site (VND 200,000 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Solis Lobby Bar
  • Solis Restaurant
  • Solis Sky Bar

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Private wine tours
  • Shopping centre
  • Theme park character encounters
  • TV in common areas
  • Wine tours

Family friendly

  • Art supplies
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Private pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 431 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Cobblestone flooring in public areas
  • Handrails in hallways (127 centimetre high)
  • Hardwood flooring in room
  • Lift (127 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2024
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Treadmill
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 800000 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 300000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 100000 (one-way), (up to 6 years old)
  • Covered self-parking fee: VND 200000 per day
  • Valet parking fee: VND 200000 per day
  • Nearby parking fee: VND 200000 per day(164 ft away; open 24 hours)
  • Rollaway bed fee: VND 800000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanoi Splendid Hotel Hanoi
Hanoi Splendid Premium Hotel
Hanoi Splendid Premium Hotel Hotel
Hanoi Splendid Premium Hotel Hanoi
Hanoi Splendid Premium Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Splendid Premium Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at Hanoi Splendid Premium Hotel ?

As of 29 Aug 2025, prices found for a 1-night stay for 2 adults at Hanoi Splendid Premium Hotel on 3 Sept 2025 start from £72.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hanoi Splendid Premium Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Splendid Premium Hotel ?

Self-parking is available for VND 200000 per day. Valet parking is available for VND 200000 per day.

What time is check-in at Hanoi Splendid Premium Hotel ?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hanoi Splendid Premium Hotel ?

Checkout is at noon.

Does Hanoi Splendid Premium Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 300000 per vehicle applies.

Where is Hanoi Splendid Premium Hotel located?

Located in Old Quarter, this luxury hotel is steps away from Hoan Kiem Lake Weekend Walking Street and Hoan Kiem Lake. Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Railway Station is 27 minutes by foot.

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Hanoi Splendid Premium Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 54 out of 60 reviews
Rating 8 - Good. 5 out of 60 reviews
Rating 6 - Okay. 1 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great area
Stayed 5 nights in Aug 2025

8/10 Good

Bryan

Liked: Staff & service
Disliked: Amenities
The staff were great. The rooms were spacious and more than adequate.
Stayed 5 nights in Aug 2025

10/10 Excellent

Cerys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!! Both the location, food, cleanness and the staff!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lien

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay , nice clean and very convenient close to hoankiem lake and walk to all shopping and lots of restaurants nearby Breakfast was good too Staffs are amazing polite and so helpful And feeling safe to stay there Love it will definitely come back Recommend 100%
Stayed 4 nights in Jul 2025

10/10 Excellent

Badiallo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional, helpful, and friendly staff. Very convenient location and close to old town. Mrs Ann and Ding Dong were especially personable and nice. Definitely will stay again when I’m back at Hanoi. 10/10 recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff are incredibly friendly and helpful. Great location as well
Stayed 3 nights in May 2025

8/10 Good

Dang

Liked: Cleanliness, staff & service
A lot of food options within walking distance. Bed and room is just average
Stayed 2 nights in Jul 2025

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel boasts a fantastic location and a stunning swimming pool—truly a delightful place to stay
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located near many landmarks. The staff was phenomenal!! Thank you all and especially you Mia!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good. Ding is best thing at hotel. I like the food , room and sky bar. But need to change new Tv for Netflix
Stayed 2 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at Hanoi, 100% recommended
Stayed 1 night in May 2025

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
The room was so spacious and clean, staff were super friendly and helpful. And the location made everything very accessible
Stayed 4 nights in May 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week, which is a bit long for Hanoi but we had a very pleasant stay here. Very clean, friendly staff and good breakfast options - one of the best we’ve experienced in Vietnam! Pool is small but convenient for days you want to stay out of the heat! Gorgeous roof top bar with views over the lake and the old quarter.
Stayed 7 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Splendid Premium Hotel. The location is unbeatable — just a short walk to Hoan Kiem Lake and Old Quarter attractions. The room was clean, cozy, and well-equipped. Staff were incredibly friendly and helpful, especially Ding and Anna at the front desk. Breakfast was varied and delicious, with both local and international options. The rooftop bar had a great view and relaxing vibe. Highly recommend this hotel for anyone looking for comfort, great service, and convenience in Hanoi. I’d definitely stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very helpful staff. Especially Ms May, Anna and Kate. We will be back. We love the place and the housekeepers always very nice to my baby. We feel like home here
Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at this property was beyond our expectation. Services offered such as luggage holding was extremely helpful while we were traveling throughout Vietnam. The staff are all extremely friendly, welcoming, and beyond helpful. The breakfast was amazing, and I slept like a baby in the room. I will always recommend this hotel to anyone that asks for recommendations.
Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay, central to the Old Town. Clean and had everything we needed. The real standout was the staff. So helpful and friendly. They booked a street food tour for us and we were so well looked after.
Stayed 3 nights in Jul 2025

10/10 Excellent

Huong

Liked: Cleanliness, amenities, property conditions & facilities
Staffs are very friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Janice

Liked: Staff & service, amenities, property conditions & facilities
The service was excellent! The massage services were wonderful with skilled and knowledgeable staff. Managers went out of their way to make sure we were serviced well and everyone was so friendly and accommodating. Outstanding breakfast!
Stayed 9 nights in Jun 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff! We only stayed one night on our way to SaPa but Jacky, Ms. Kate, Ms. Mei, and Mr. Happy were extremely welcoming and hospitable. Helped us out with booking a massage and getting us to the meeting area for our bus the next day. Highly recommended for anyone looking for a place to stay in Hanoi!
Stayed 1 night in May 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, amenities, property conditions & facilities
We love the staff QA, Rachel, Ding, Jacky, May, Ann, Kate, Happy, Jessica, are very accomodating and respectful went above and beyond to make our stay enjoyable!. Thank you
Stayed 4 nights in Jun 2025

10/10 Excellent

Kwan Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. 3min walk to Hoan Kiem lake, walkable distance to most tourist attractions. Plenty of restaurants and cafe around. Very short distance by car to the main road Vanh Dai, not hitting strict to the traffic around the streets around Hoan Kiem lake. Good breakfast with big varieties. The highlight is the friendly and helpful staff. Big hands to their su
Stayed 1 night in May 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel with the happiest staff I’ve seen in Vietnam. Jackie the manager was truly amazing from when we arrived to when we left. Giving us all the information of where to shop, see, eat and go to train street. Highly recommend hotel for everybody’s needs and Jackie will go out of his way to help you. Breakfast was amazing fresh, big variety and a great view of the city. The rooftop bar was great, very hot in June though but lovely in the late evening. The pool was the coldest pool in Vietnam I’ve been in, refreshing and a lovely area with a few lounges. Definitely will stay again.
Stayed 1 night in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Splendid Premium Hotel. The staff were extremely kind and helpful. They assisted us with an issue regarding our flight tickets, even checking the details for us to confirm which luggage was included. They also arranged drivers whenever we needed and provided clear information for all our questions. The hotel was very clean, tidy, and well maintained. Breakfast was international and abundant – nothing to complain about. We also booked a traditional Vietnamese massage through the hotel, at their partner spa, and it was excellent. After our initial two-night stay, we decided to return for a third night before our flight, as the location was convenient for the airport. This was an additional confirmation of the excellent service we had already experienced. The location is perfect – right in the heart of the Old Quarter, with everything just a few minutes’ walk away. We highly recommend this hotel to other travelers, not only for the strategic location but above all for the kindness, professionalism, and attention of the staff.
Stayed 2 nights in Aug 2025