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Reviews of Motel One Edinburgh - Royal

3.5 out of 5
Motel One Edinburgh - Royal
18-21 Market Street, Edinburgh, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 709 out of 1008 reviews" "
Rating 8 - Good. 242 out of 1008 reviews" "
Rating 6 - Okay. 38 out of 1008 reviews" "
Rating 4 - Poor. 12 out of 1008 reviews" "
Rating 2 - Terrible. 7 out of 1008 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Wendy

Travelled with partner, Travelled with group
Liked: Staff & service
Great location and nice bar downstairs! But the rooms were really small with no fridge and no place to put "extra" things. If you want to just go back to your room to relax for a bit before heading out again, it's not the space you'd want to do this. We had no view and a constant humming outside the window.. sounded like a drone, never did figure it out!
Stayed 3 nights in May 2024

10/10 Excellent

Shiyara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Motel One!. The room was spacious, clean and comfortable. I felt completely safe ,as a solo female traveler. Being my first time in Edinburgh, I loved the location of the hotel, it's close proximity to all the main attractions, great restaurants and coffee shops
Stayed 6 nights in May 2024

6/10 Okay

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk from the train line. Staff was very friendly and helpful.
Stayed 1 night in May 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was room was too small
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to train and tram. Walkable to sights and restaurants.
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in walking distance to major attractions room had an amazing view but rather snug
Stayed 4 nights in May 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Placed right at the royal mile and base of Edinburgh castle. Location was very conveniently close to everything.
Stayed 2 nights in May 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Everything was right at hand. Very walkable location to anything you might need or want. There was also a taxi queue steps away!
Stayed 3 nights in May 2024

10/10 Excellent

Jasbir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everywhere and staff was very friendly
Stayed 4 nights in May 2024

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Very basic for the money. Only real plus is the location
Stayed 1 night in May 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome especially, Louie.
Stayed 6 nights in Apr 2024

10/10 Excellent

Lucy

Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a variety of activities.
Stayed 5 nights in Apr 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location.
Stayed 2 nights in Apr 2024

8/10 Good

McKenzie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location was perfect for walking the city and night life. The shower was spacious and had very hot water. Plenty of outlets. Very nice customer service with baggage storage for before and after your stay. We were in the attached/second building and our room was very cold. The thermostat did not seem to work but the bed and room as a whole was very comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location couldn't be better. The hotel is beautifully designed with lovely details. Rooms are comfortable and well appointed. Staff is kind, helpful, and welcoming. Because we were returning to the hotel and had a booking, we were able to store some luggage there when we went away for a few days, which was particularly helpful. Breakfast was great and the dining area is especially nice.
Stayed 4 nights in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location, close to train
Stayed 1 night in Apr 2024

10/10 Excellent

Greg

Travelled with partner
The location was superb! The lobby gets congested in am while breakfast is being served ! Front desk personnel were gracious when we checks in but later seemed cold.
Stayed 2 nights in Apr 2024

10/10 Excellent

Makayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Breakfast had good options.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christine, Verdun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great location! Cool lobby, clean room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jaelle

Travelled with partner
Liked: Amenities
Great location, clean and great staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

BRENDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for sightseeing. Brilliant breakfast. I was in room 320 which was a bit noisy, apart from that a good budget hotel in a good location.
Stayed 2 nights in Apr 2024

6/10 Okay

R.m.

Travelled with partner
Not very refined. Good for younger guests, not established travelers.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very polite and helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, clean, good location and staff was very professional and helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in the center of all tourist sites. Pleasant staff. Clean rooms and facilities. Construction outside hotel makes the exterior unattractive.
Stayed 2 nights in Apr 2024

6/10 Okay

Katherine

The best thing about the property is the location! A few minutes to the Royal Mile and a few minutes to the Train Station. I stayed 4 nights, and only requested room servicing on one day. The staff didn’t show up till late afternoon when I had already returned to the room having been out all morning/afternoon. So didn’t get the desired room servicing. The bathroom had a towel rack but in the shower, so had to move the towel to keep it dry when showering. Also no waste basket in bathroom. Moreover, the bathroom door was not hung properly so it slammed shut every time it was opened. Probably noise loud enough to disturb nearby guests. Location makes for A . Service and design dysfunction/inattention a C.
Stayed 4 nights in Mar 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a phenomenal location. It's convenient for Edinburgh's old town and within 2 minute's walk of Waverley Station. We had a room overlooking the street and railway but we didnt hear a sound from outside. The bed was really big and comfortable and I had a great night's sleep. The curtains were adequate although not completely blackout. I didn't pay the extra for breakfast as I felt it was expensive. That said, I would most definitely stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Centrally located and very walkable. Clean and safe
Stayed 4 nights in Mar 2024

8/10 Good

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and warm staff. The location couldn’t be better. The rooms were big and clean and comfortable. I would definitely recommend staying here.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location. The staff were very welcoming, friendly, and helpful. We had a great corner room overlooking the city. Easy walk to the Royal Mile, Castle, and other attractions. Would absolutely stay again.
Stayed 2 nights in Feb 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with Royal Mile, Princes Street & Waverley Station all wlakable within 5 mins
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern decor. Friendly staff. Great location - next to train station, minutes from Princes Street and Royal Mile.
Stayed 1 night in Mar 2024

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Ideally located for sightseeing, and is right next to the train station and lot's of bus routes. Breakfast is extra but really good value.
Stayed 3 nights in Mar 2024

10/10 Excellent

Melika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, staff & service
Good location for new and old town. On doorstep for most tourist attractions. Coffee making facilities could be better
Stayed 4 nights in Mar 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the centre. 5 min walk from the train station. Staff were amazing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Aron

Stayed 3 nights in Mar 2024

10/10 Excellent

hazel, Seamer Middlesbrough

Liked: Cleanliness, amenities, property conditions & facilities
Well equipped bedroom, very clean and safe. Would stay again
Stayed 2 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy and welcoming
Stayed 1 night in Mar 2024

10/10 Excellent

Sarabeth

Liked: Cleanliness, amenities, property conditions & facilities
The location and service were wonderful! All around lovely stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Lee

Stayed 2 nights in Feb 2024