8/10 Good
Freya
Travelled with family
8 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit having also stayed in June 2023. The hotel is very well kept and beautifully presented. Immaculately clean (and I’m very particular!). We stayed in a junior suite which was very spacious and functional and had a beautiful terrace with sunbeds overlooking the sea. Unfortunately the rooms were not well sound proofed and you can every toilet flush and tap run from neighbours. The signature life programme didn’t feel as luxurious this time round as the complementary beach bag and child’s gift was missing and turn down service was non existent. Small little things but they did make it feel more special last time. The drinks service in the buffet restaurant and all bars was still a little slow but towards the end of the week there did appear to be more waiting staff present. The snack bar at the pool was excellent quality and food at the buffet restaurant was good. Staff were friendly, in particular Jim at the pool bar and Manos at the M Bar who went above and beyond. The head chef in the buffet restaurant was excellent and catered well for my requirements as I have coeliac disease. He also deserves recognition for going above and beyond as nothing was too much trouble. The hotel has become very family friendly and I would not recommend this as a relaxing holiday for couples or honeymooners. The hotel is perfect for families with young children.
Freya
Stayed 7 nights in May 2024