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Banilah

3.0 star property
Suburban Chiang Mai hotel in Chang Phueak with a coffee shop/cafe

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December 2024

Photo gallery for Banilah

Exterior
Exterior
Double Room | Desk, free WiFi, bed sheets
Lobby
Shower, free toiletries, towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Business services
    Business services
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Room options

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Showing 2 of 2 rooms

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

Highlights

Balcony
Air conditioning
TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

Highlights

Balcony
TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
11 Sotesueksa Rd., Changpheuk, Chiang Mai, Chiang Mai, 50300

What's nearby

  • Chiang Mai Rajabhat University - 10 min walk
  • Nimman Road - 20 min walk
  • MAYA Lifestyle Shopping Center - 20 min walk
  • Tha Phae Gate - 7 min drive
  • Chiang Mai Night Bazaar - 8 min drive

Getting around

  • Chiang Mai Railway Station - 16 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 13 min drive

Restaurants

  • ‪Cafe De Sot - ‬4 min walk
  • ‪ต้มต๋าจื้น Magic Brew - ‬2 min walk
  • ‪Lucky’s Bun Cha - ‬4 min walk
  • ‪AreeMitr Coffee - ‬1 min walk
  • ‪T-Bar - ‬2 min walk

About this property

Banilah

Hotel near Chiang Mai University
Close to Chiang Mai Rajabhat University and MAYA Lifestyle Shopping Center, Banilah provides a terrace, a coffee shop/cafe and a garden. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Free bike hire, tour/ticket information and luggage storage
  • A TV in reception and a computer station
Room features
All guestrooms at Banilah include comforts such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 21-inch TVs with cable channels
  • Balconies, daily housekeeping and desks

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking

Food and drink

  • A coffee shop/cafe

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Banilah
Banilah Chiang Mai
Banilah Hotel
Banilah Hotel Chiang Mai
Banilah Hotel
Banilah Chiang Mai
Banilah Hotel Chiang Mai

Frequently asked questions

Is Banilah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Banilah?

There is free parking nearby.

What time is check-in at Banilah?

Check-in start time: 2 PM; check-in end time: 8 PM.

What time is check-out at Banilah?

Checkout is at noon.

Where is Banilah located?

Located in Chang Phueak, this hotel is within a 15-minute walk of Wat Chedi Plong and Chiang Mai Rajabhat University. Nimman Road and MAYA Lifestyle Shopping Center are also within 1 mile (2 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 67 reviews" "
Rating 8 - Good. 21 out of 67 reviews" "
Rating 6 - Okay. 9 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel and nice staff. Cat coffee in the entrance (carefull for allergic ^^) adorable
Stayed 2 nights in Feb 2019

10/10 Excellent

G, Long Beach,CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2d time there; will return
Stayed 1 night in Aug 2018

10/10 Excellent

Stephannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banilah is a lovely boutique hotel. The girls are super helpful with their maps and knowledge of the area. Although located out of the city it is most certainly walkable. There are lots of local eating places nearby. We really enjoyed our stay here. The little touches made it even more pleasant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great little hotel
This is a very nice little hotel. Close, but not too close to everything. Staff is extremely helpful.
Stayed 3 nights in Apr 2018

8/10 Good

Yati, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Fave thing about the guesthouse - The staff, particularly Nancy (not sure if the spelling is right), was very helpful. She was friendly to us, and was very warm to our toddler. She even helped carry him up and down the stairs a couple of time! She gave maps and tips to navigate the area, places of interest, etc. Least fave thing about the guesthouse - The bathroom was outside of the room, you have to go out to the balcony to access the bathroom. But we were fine with it.
Stayed 4 nights in Mar 2018

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Am conservative in giving 5 stars superlative help in finding great stuff to do in the neighborhood.
Stayed 1 night in Mar 2018

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place to stay in Chiang Mai
Banilah is my favorite place to stay in Chiang Mai. The staff are friendly and helpful, and the rooms are excellent. The location is another big plus, it's in a neighbourhood that's nice and quiet and that has great cafes and restaurants.
Stayed 1 night in Mar 2018

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hands down, best service and assistance on town!
You can people next door at times, but really people were very respectful. The location is good with it just minutes from the northwest mote. Lots of coffee and Thai restaurants in the area. Free use if their bikes to take to Maya mall. They have a cat cafe attached to the hotel. But you can sit outdoors if allergic.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating staff that made us feel like family. I will recommend this place to all my friends!
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banilah July 2017
Can't be more positive about the staff, absolutely fantastic. Sat us down when we arrived and marked our key destinations on a map for the city. Really helped as the close sureounding area is all Thai locals and no english signs etc. The staff also helped introduce us to taxi apps rather than using the local tuc-tucs, which proved so much cheaper (despite finding out afterwards that this isn't approved bt the Thai government lol, it still worked). Really nice rooms for the price too with good A/C. Can't really fault it
Stayed 2 nights in Jul 2017

8/10 Good

Adam, Hertfordshire

Liked: Cleanliness, staff & service
Great staff & good location
Situated 10 miniute walk from the old city where there are plenty of temples to visit and markets that run in different parts of the city on a Saturday and Sunday. The staff where amazingly helpful and speak English very well. The rooms are basic but are kept topped up with free bottled water daily. The staff give you a quick briefing as how to find everything and provide several maps that will get you to all the tourist attractions. Overall an excellent stay and would definitely re visit if we returned to chaing mai
Stayed 5 nights in Jul 2017

10/10 Excellent

Raheel, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing service!
Great place. Well worth the price! Will definitely stay again.
Stayed 3 nights in May 2017

10/10 Excellent

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Purrr-fect
The staff at Banilah were so friendly and helpful, they provided maps and gave a very indepth insight into the local area about best ways to get around, what to see and the best value places to eat. They will order a Scooter for you and even sort laundry if the local places aren't able to take your washing. We were surprised that the reception doubles as a cat cafe, the cats keep themselves to themselves though if this isn't your thing! The coffee is good! The rooms are basic but private, great value and cleaned every day. There is a pond in the courtyard so you can hear water constantly.

10/10 Excellent

Pueng, Bangkok, TH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmer feeling and cheaper price
Nice place, great service and easy to find foods not too far to walking street. if u love cats i would recommend this place. Lovely cats have been waiting for you here:)

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly little hotel.
Lovely friendly hotel. Was within walking distance of the old town, temples etc. Plenty of low cost places to eat nearby. Staff were very helpful explaining local area, recommendations etc. Lovely cat café in reception. Good value for money.

10/10 Excellent

CJ, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Chiang Mai!
The location was close enough to the city but far enough away that we got a feel for the local culture. The hotel staff was the best part of our stay, the girls sat us down with a map at our check in and showed us the ins and outs of Chiang Mai. They hired scooters for us and set us up to hang with the elephants for the day, I don't think we would have had such a successful trip if it weren't for them. The room was cozy and cleaned every day and the common area was a nice place to meet other travelers over tea/coffee. There is also a security guard every night but we found the area to be pretty safe!

2/10 Terrible

JUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
上当了！
水泥家具，没有空调，只有蚊帐和风扇，房间小，用门栓的没有锁的。就像住农民家里一样。厕所在需要走出房间阳台上条件差。有蚂蚁，空调房需要加钱后就比附近的其它正规酒店贵了而条件有差许许多多。

10/10 Excellent

Tai, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than what I expected, ideal for solo traveler
Have a pleasant stay for my 6D5N city escape. The guesthouse is located about 15mins away from Chiang Mai Airport and you can easily grab a shared shuttle bus services at the airport Exit. Fees is about 80THB per pax. The guesthouse has a great accessibility to all the famous local foods. Restaurant, cafes, 7-eleven, LOTUS TESCO market are all within walking distance. Famous old city, night bazaar and Nimman road are just about 2-3km away . The guesthouse offer bicycles services (about 8-10units) at FREE charges! Bike service are available too but is chargeable. The room is quite big and air-condition. It was clean and has a individual bathroom, ideal for budget traveller who prefer some privacy. Basic room amenities i.e drinking water, glasses,hot water, hanger, shampoo, soap (handmade aromatic soup) are provided and replenish daily. Definitely value for money! The guesthouse atmosphere are cozy and surrounded with green plants, fountain and fishes. For pet lovers, you will love their cat themed lobby and there are 11 cats sleeping around the lobby. Lastly, the staffs and services are 5 stars (credit to Nancy)! They are friendly and very helpful. Going to miss you all.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great

10/10 Excellent

Scott, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent guesthouse with super helpful staff
We originally booked to stay at Banilah for 2 days but ended up staying for 6 days in total. :) Location: The location ws great for us as it isn't right in the centre of town, it is located in a manly thai area just a 10 walk from the old city wall. Around the hotel are quite a lot of authentic thai places to eat where you can get a nice meal for 30-50 baht. There's also a market just down the road which has a variety of benders selling thai food and tasty snacks for gear prices. Room: We booked into a room with aircon on the second floor which also comes with a fan, this was more than enough to keep us cool on them hot humid chiang mai days. The rooms have everything that you could need including all the basics (bottles of water, TV etc) and are cleaned every day by the friendly house keepers. The room door is locked from the inside by a large wooden bolt which adds a certain rustic feeling to the place which we really liked. The only thing that may put peplum off its guesthouse is the fact that the toilet is in it's own separate litting building on the balcony but don't let this put you off as it just means that you have to go onto your balcony to enter the bathroom or return to your room. Not a big deal! Customer service: The customer service provided by this guesthouse has to be some of the best we have received on our travels. When you first check in you are given a map of the city and told of everything the city has to offer including great local places to eat.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent staff
Staff are super nice and friendly, tell you everything you need to know and more. Really accommodating, and kind.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
First night's reservation- left out in the rain.
Not a good first impression of Banilah. I called the owner the morning of my reservation. I told her I was arriving late and we would arrive around 10pm. I also asked to extend our stay if possible. She said she would leave my key with the security guard. All I would have to do is give my name and he would give us the key and I can complete the check in process and discuss extending our stay tomorrow. Unfortunately the guard did not have my name or my key when I arrived close to 11pm. He tried to call the owner on his phone, stopped and said he didn't have enough phone credit to make the call. I said I had credit and I could call her. I asked for her cell number. He said, "No, she is sleeping. Come back tomorrow?" So my partner and I were appalled, walked away with all our bags in the rain at 11pm to look for a new place to stay. Not nice. The next day we came back to Banilah and explained what had happened. The staff was apologetic, but blamed the security guard. It wasn't his fault that he didn't have my key. She did sit us down to discuss amenities close to the hotel, she was very nice. However, when it came to discussing extending the stay, she said we could stay an extra night for "free," and then we'd have to pay full price for any additional nights. So all in all, the "free" night was just what we originally paid for and nothing extra. Very frustrating to go through such a terrible experience and not be compensated anything for our trouble.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019