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Best Western Hotel Cristallo

4.0 star property

Choose dates to view prices

At Best Western Hotel Cristallo, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is £78
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Family Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Standard Triple Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed (Twin bed on request)

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Twin bed on request)

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Borgo Virgilio, Best Western Hotel Cristallo is in the city centre. Teatro Bibiena and Palazzo Ducale di Mantova are cultural highlights, and some of the area's landmarks include Palazzo Te and Torre della Gabbia. Visit our Virgilio travel guide
Map
Via Cisa, 1-E, Borgo Virgilio, MN, 46030

What's nearby

  • Theme park Gardalend! All day fun.
    Gardaland
    57 min drive - 32.3 miles
  • Verona Arena
    Verona Arena
    58 min drive - 34.7 miles
  • Stadio Danilo Martelli
    4 min drive - 1.6 miles
  • Palazzo Te
    6 min drive - 2.4 miles
  • Piazza Sordello
    9 min drive - 3.1 miles

Getting around

  • Levata Station
    7 min drive
  • Valerio Catullo Airport (VRN)
    41 min drive

Restaurants

  • Open Spice
    2 min drive
  • I-Sushi
    3 min drive
  • Big Bar Luana
    3 min drive
  • Bar Jioia
    3 min drive
  • Caffè Pasticceria Cavour
    3 min drive

About this property

Best Western Hotel Cristallo

Upscale hotel in the city centre
A coffee shop/cafe, dry cleaning/laundry services and a bar are just a few of the amenities provided at Best Western Hotel Cristallo. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a restaurant.
Additional perks include:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), access to a nearby health club and express check-out
  • Express check-in, concierge services and a porter/bellboy
Room features
All 65 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with bidets and baths or showers
  • Cots/infant beds, coffee/tea makers and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,507 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1975
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Day.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number IT020071A1RB2XRBLD
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 10 June to 09 September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Cristallo Borgo Virgilio
Best Western Cristallo Virgilio
Best Western Hotel Cristallo
Best Western Hotel Cristallo Virgilio
Best Western Cristallo Borgo Virgilio
Best Cristallo Borgo Virgilio
Best Western Hotel Cristallo Hotel
Best Western Hotel Cristallo Borgo Virgilio
Best Western Hotel Cristallo Hotel Borgo Virgilio

Frequently asked questions

Does Best Western Hotel Cristallo have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Best Western Hotel Cristallo?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel Cristallo on 22 Mar 2026 start from £78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Hotel Cristallo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Hotel Cristallo?

Self-parking is free at this property.

What time is check-in at Best Western Hotel Cristallo?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM.

What time is check-out at Best Western Hotel Cristallo?

Checkout is at 11 AM.

Where is Best Western Hotel Cristallo located?

Located in the heart of Borgo Virgilio, this hotel is within 3 miles (5 km) of Stadio Danilo Martelli, Canile di Mantova and Palazzo Te. Chiesa di Castello and Teresiana Municipal Library are also within 3 miles (5 km).

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Reviews

Best Western Hotel Cristallo Reviews

8.4

Very good

8.8

Cleanliness

7.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 70 out of 200 reviews
Rating 8 - Good. 90 out of 200 reviews
Rating 6 - Okay. 34 out of 200 reviews
Rating 4 - Poor. 6 out of 200 reviews
Rating 2 - Terrible. 0 out of 200 reviews

Reviews

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Good location, excellent breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean Hotel near Mantova. Free parking. Taxi to city Center EUR 15-20. Beware: taxis are not easy to find in the evening! Very friendly, service oriented Hotel personell. Good Air Conditioning!
Stayed 1 night in May 2025

8/10 Good

Steve

Liked: Staff & service

Great staff, but rooms & hallway need help

I thought the staff was excellent!! Very friendly & helpful. The bathtub is dangerous to stand in and take a shower. It’s very slippery, and getting out without anything other than a glass door that is bit sucre and moves is not good. My bed was made, but noticed someone else’s hair was still on the sheets with some dead insects. Last but not least, the chemical odor in the hallway is horrible. Not sure how they can’t smell that and not get sick from it.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK but off in distance

A little far away from Mantua center, but still accessible by public transport. I assume this would be perfect for those who drive. Breakfast is good enough by Italy's hotel standards. There's a supermarket nearby.
Stayed 1 night in May 2023

8/10 Good

Vitaly

Liked: Cleanliness, staff & service, property conditions & facilities
Very cold everywhere!
Stayed 3 nights in Nov 2022

6/10 Okay

Alexander

Liked: Staff & service, amenities
Disliked: Cleanliness
Though refurbished in the recent past this is quite institutional feeling (cement floors and walls, gray paint). Furnishings a bit worn. Room seemed clean but, though laundered, a pillowcase had chewing gum stuck to it so attention to detail is poor. Noisy main road location. Small TV though room is large and comfrotable.
Stayed 1 night in May 2023

6/10 Okay

vivian

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Check in was quick but the attendant wasn’t friendly. We were looking for ice and all he had to say was - no ice. My room didn’t have a shower head, lacked a set of robes and slipper which I had made the staff aware.
Stayed 1 night in Jun 2024

8/10 Good

pierluigi

Liked: Cleanliness, staff & service, amenities
Il silenzio dlla camera, essendo all'interno e non sulla strada trafficata, la pulizia del bagno, la presenza anche di Sky.
Stayed 1 night in Nov 2025

6/10 Okay

Alessandro

Disliked: Property conditions & facilities, room comfort
Camere da ristrutturare
Stayed 2 nights in Oct 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Posizione buona, ma struttura molto datata. Non è di certo un 4 stelle.
Stayed 1 night in Oct 2025

6/10 Okay

Luigi

Liked: Cleanliness, staff & service

Pulizia e gentilezza top, bagno flop

Staff gentile e professionale. Un bagno pulito ma molto datato. Non all'altezza di un 4 stelle. Inaccettabile che l'asciugacapelli sia una specie di telefono anni 80 che dopo 2 minuti si surriscalda e smette di funzionare fino a che non si raffredda. Il bagno con vasca da bagno in una stanza superior nel 2025 è proprio un NO.
Stayed 1 night in Oct 2025

6/10 Okay

Melanie

Disliked: Cleanliness, amenities, property conditions & facilities
Das Bett war gut, daher ein Okay in der Gesamtbewertung. Ansonsten wäre eine gründliche Reinigung dringend angeraten. In Summe nicht dem Best Western Standard entsprechend, den ich kenne.
Stayed 1 night in Oct 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom espaço no quarto e apesar de afastado do centro de Mantova é conectado por ciclovia
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Bel hotel, accueil sympathique. Mais chambre envahie par des bestioles. Nous quittons l'hôtel...
Stayed 4 nights in Jul 2025

8/10 Good

DARIO

Liked: Cleanliness, staff & service
Struttura alle porte di Mantova, a cinque km dal centri. Oersonale gentitissimo. Camera singola pulira ma un po' piccola. Ho recensito i servizi "nwlla media" in quanto nin ne ho usufruito. Complessivamente, buona soluzione per una visira a Mantova
Stayed 1 night in Jul 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La struttura non è bellissima esternamente ma all’interno invece vale le 4 stelle. Ottima la cortesia di tutto il personale
Stayed 2 nights in Jun 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fgffff
Stayed 1 night in Jun 2025

8/10 Good

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buona esperienza

Nella media dei Best Western Hotel, un buon rapporto qualità prezzo, buona la posizione per visitare Mantova.
Stayed 1 night in Apr 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ottimo per un soggiorno a mantova. Eravamo in macchina, comodo il parcheggio fuori ma vicino ci sono due fermate del bus che portano in centro. Camera spaziosa e pulita ma soprattutto receptionist cordiali e gentilissme, avevamo alcune esigenze e si sono messe subito a disposizione
Stayed 1 night in Feb 2025

6/10 Okay

Franco

Liked: Cleanliness, staff & service
Disliked: Room comfort

L'albergo ha bisogno di migliorare parecchio

Il letto era scomodissimo e la colazione povera
Stayed 3 nights in Oct 2024

6/10 Okay

Mateo

Liked: Cleanliness, staff & service, room comfort

4 étoiles max

Hôtel un peu vieillissant malgré des rénovations en cours.
Stayed 1 night in Aug 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Personale cortese stanza pulita colazione abbondante
Stayed 1 night in Jul 2024

8/10 Good

Andre

Liked: Cleanliness, property conditions & facilities, room comfort

Positivi e negativi

Posizionato comodamente a meno di 10 minuti in macchina dal centro di Mantova. Piscina ottima. Materasso del letto un po' andato. Colazione non curata e deludente.
Stayed 1 night in Jul 2024

10/10 Excellent

antonella

Liked: Cleanliness, property conditions & facilities
Perfetto, aria condizionata a parte che non si poteva regolare
Stayed 2 nights in Jul 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, room comfort
Struttura da me utilizzata da anni, personale professionale e cordiale
Stayed 1 night in Jun 2024