Reception
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Reviews of Hotel Lugano

3 out of 5
Hotel Lugano
Avinguda del Paral.Lel, 172, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 470 out of 892 reviews" "
Rating 8 - Good. 359 out of 892 reviews" "
Rating 6 - Okay. 53 out of 892 reviews" "
Rating 4 - Poor. 6 out of 892 reviews" "
Rating 2 - Terrible. 4 out of 892 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to activities was great. Stay was good.
Stayed 4 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff reacted quickly to any concerns I had. They were very courteous and interested in providing a positive guest experience.
Stayed 2 nights in May 2024

10/10 Excellent

Cesar, Oakville

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Miguel A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the front desk were friendly and the information provided was right on the spot. I'll stay there in my next trip to Barcelona.
Stayed 4 nights in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first impression on entering the hotel was the genuine friendliness and warmth emanating from the professional reception staff. The hotel is clean modern and awash with cool classy marble! If you like a top notch Ibis hotel this is even better by far than. We visit Barcelona quite often due to family and always search for the optimum hotel and I feel we’ve found it now!
Stayed 3 nights in May 2024

6/10 Okay

Prateek

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The AC in the room doesn’t work and the staff didn’t help even after calling. Rest was a very pleasant stay.
Stayed 3 nights in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
It was grest
Stayed 2 nights in May 2024

10/10 Excellent

Roberto, Lauderhill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Location, cleanliness
Stayed 8 nights in May 2024

8/10 Good

Gerald John, Meridian

Travelled with partner
Liked: Staff & service, property conditions & facilities
Front desk staff had excellent English and were very helpful
Stayed 3 nights in May 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights and was very pleased. Room clean and comfortable plus the staff could not be more helpful. Will definitely return.
Stayed 3 nights in May 2024

10/10 Excellent

Eliane Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Mark, newport beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff offered me a free drink in the evening. Bar area could use seats and look more welcoming but it was otherwise fine.
Stayed 1 night in May 2024

10/10 Excellent

Juan, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in May 2024

8/10 Good

Soudabeh

Travelled with group
Liked: Staff & service
The room and building dated and plain, there are no pictures on the walls. The staff were very helpful and nice. Location is close to metro and was very convenient.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark, Alexandria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value, near the airport bus, beautiful museums in the montjuic neighborhood nearby. Clean. Breakfast was a bit disappointing but not enough to affect the ratings.
Stayed 2 nights in May 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly, and super helpful and the location was close to two key metro stations. Would really recommend
Stayed 2 nights in Apr 2024

10/10 Excellent

Cody

Stayed 1 night in Apr 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Sang Joo, Vienna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bed mattress should be changed. It is too soft and cause my back pain.
Stayed 7 nights in Apr 2024

10/10 Excellent

Magbule

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are perfect and very friendly. Hotel is very clean and the food is good. I recommend that everyone goes to this hotel, great location too
Stayed 3 nights in Apr 2024

10/10 Excellent

Thalia

Stayed 1 night in Apr 2024

10/10 Excellent

Abdallah

excellent
Stayed 6 nights in Apr 2024

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Carson

Stayed 2 nights in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Clean room. Did not teveive upgrade or VIP (did not ask) but later they gave us a free breakfast when we had early departure for Montserrat and I mentioned it. No negatives, will stay here again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jaime, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice stay all round and I cannot fault the hotel at all. The breakfast area is quite small as it is not a large hotel which was quite nice to be honest as there was never too many guests there at once. The staff were very nice and there was no problem with our room, although we were next to a laundry facility which was quite loud, but hardly an issue. It is also in a good location with metro stop a few minutes down the road.
Stayed 5 nights in Mar 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, excellent staff, good location
Stayed 4 nights in Mar 2024

10/10 Excellent

Makhfuza

Stayed 2 nights in Mar 2024

10/10 Excellent

Emma Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , metro link just down the road . Lovely staff. Helpful staff . Clean and tidy . Would definitely stay again . Thank you we will see you again
Stayed 3 nights in Mar 2024

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal los chicos en la recepción muy amables. Nos ayudaron a encontrar buenos restaurantes en la zona. Tienen muy buena calidad de servicio. El buffet desayuno excelente. Las instalaciones 10/10 y al llegar te dan una copa de champaña de bienvenida.

10/10 Excellent

Joni

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, all areas clean and tidy, room and bed comfortable, close to metro
Stayed 3 nights in Mar 2024

10/10 Excellent

Albina Mazitovna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Adding tea/coffee facilities in the room would be great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Yong, Longwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast buffets
Stayed 4 nights in Mar 2024

10/10 Excellent

Sok Chamroeun

Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very comfortable hotel
Stayed 6 nights in Mar 2024

10/10 Excellent

Dalibor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful and very informative.
Stayed 8 nights in Mar 2024

10/10 Excellent

Kawsar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey stayed here from 4th to the 7th, really nice and clean nice area of location too, to get around makes it easier to access all the hotspots, now to the guys at the hotel what can I say proper top gentleman Louis and his colleagues Miguel and one other brother who I’m so upset I forget his name he was marvellous really good guys who make you feel like it’s your own and the hospitality 10-10 gracias
Stayed 3 nights in Mar 2024

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value stay in a convenient part of Barcelona
Stayed 4 nights in Feb 2024

10/10 Excellent

BANG

Stayed 3 nights in Feb 2024

10/10 Excellent

jose, Ft Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Oscar Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful front desk, extremely professional. Made it a very easy stay.
Stayed 13 nights in Feb 2024

8/10 Good

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

George

Travelled with partner
Liked: Amenities
The staff were very helpful and attentive
Stayed 4 nights in Feb 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, modern and well maintained, spotlessly clean, knowledgeable staff, very friendly and professional. Breakfast was really good, plenty of shops and cafes near by. Will definitely be returning.!
Stayed 3 nights in Feb 2024