Dear Rodriguo,Thank you for sharing your experience with us. We are glad to hear that you found our hotel to be very good, super comfortable, and well-located. It's great to know that you appreciated the convenience of public transportation nearby and the proximity of restaurants. We hope to welcome you back again soon!Kind regardsHotel ManagerNia Ghizlane

Dear Miguel,Thank you for your review. We apologize for the difficulties you experienced during your stay. It's concerning to hear about the issues with confirming details and the lack of follow-up regarding the taxi service.We also regret that your room heater/air conditioner was not functioning properly and that it couldn't be serviced over the weekend. While we're glad to hear that you were provided with a stand-alone heater and extra blankets, we understand that this may not have been an ideal solution for your comfort.Your feedback is important to us, and we will address these issues with our staff to ensure better communication and follow-up in the future. We appreciate your understanding and patience in this matter.If you decide to stay with us again in the future, we will do our utmost to provide you with a more comfortable and enjoyable experience.Warm regards.Nia GhizlaneHotel Manager

Dear Leslie,Thank you for your feedback. We are sorry to hear that noise was an issue during your stay. Please accept our apologies for any inconvenience caused. Your comments are important to us, and we will take steps to address this matter. We hope you will give us another opportunity to provide you with a more peaceful stay in the future.Kind regardsHotel ManagerNia Ghizlane

Dear Susan,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean and reasonably priced for your overnight stay.We understand your concern regarding the washbasin being open to the room, and we apologize for any inconvenience this may have caused. Your feedback is important to us, and we will take it into consideration as we strive to improve our facilities and accommodate the needs of all our guests.We appreciate your understanding and hope that despite this issue, you were able to enjoy your stay with us. Should you choose to stay with us again in the future, please don't hesitate to let us know of any preferences or concerns, and we will do our best to accommodate them.Thank you for choosing to stay with us, and we look forward to welcoming you back for another comfortable stay.Warm regards,Marcell VargaHotel Manager

Dear Terence,Thank you for your feedback. We're glad to hear that you found our hotel to be good value for the price.Your satisfaction is important to us, and we appreciate your recognition of our efforts to provide affordable accommodations.Should you have any further feedback or if there's anything specific we can do to enhance your experience in the future, please don't hesitate to let us know.Thank you for choosing to stay with us, and we hope to welcome you back again soon.Warm regards,Marcell VargaHotel Manager

Dear Juliet,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our location convenient and that you had positive interactions with our staff.However, we apologize for any inconvenience caused by the comfort of the beds. Your feedback is valuable to us, and we will certainly look into ways to improve the comfort of our bedding to ensure a better night's sleep for our guests.Your comfort and satisfaction are important to us, and we appreciate you bringing this matter to our attention. Should you choose to stay with us again in the future, please don't hesitate to let us know of any specific preferences or concerns, and we will do our best to accommodate them.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more comfortable stay.Warm regards,Marcell VargaHotel Manager