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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

4.5 star property
Adults-only luxury on the beach

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Suite, 1 Bedroom | Premium bedding, pillow-top beds, free minibar, in-room safe
Coffee shop
On the beach, white sand, free beach cabanas, sun-loungers
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Spa
  • Hot tubHot tubHot tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
The price is £360
includes taxes & fees
1 Jun - 2 Jun

Explore the area

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationMamitas Beach3 min walk
  • Popular LocationPlaya del Carmen Main Beach5 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

View all photos for Presidential Suite, 1 King Bed

Premium bedding, pillow-top beds, free minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
  • 1959 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, free minibar, in-room safe

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 1331 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Swim-Up)

Junior Suite, 1 King Bed (Swim-Up) | Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 1 King Bed (Swim-Up)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Garden View (Mobility Accessible W/Roll-In Shower)

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 1 King Bed, Accessible, Garden View (Mobility Accessible W/Roll-In Shower)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Garden View

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 1 King Bed, Garden View

9.1/10 Wonderful

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Walk-Out)

Junior Suite, 1 King Bed (Walk-Out) | Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 1 King Bed (Walk-Out)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, free minibar, in-room safe

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 1331 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Swim-Up)

Junior Suite, 1 King Bed (Swim-Up) | Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 1 King Bed (Swim-Up)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 1 King Bed, Ocean View

9.1/10 Wonderful

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Pool View

LED TV

Junior Suite, 1 King Bed, Pool View

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Swim-Up)

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 2 Double Beds (Swim-Up)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Accessible, Garden View (Mobility Accessible W/Roll-In Shower)

Junior Suite, 2 Double Beds, Accessible, Garden View (Mobility Accessible W/Roll-In Shower) | Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 2 Double Beds, Accessible, Garden View (Mobility Accessible W/Roll-In Shower)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Garden View

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 2 Double Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 2 Double Beds

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 1 King Bed

8.4/10 Very good

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View

View from room

Junior Suite, 2 Double Beds, Ocean View

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Pool View

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 2 Double Beds, Pool View

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Renovated in 2019
  • 653 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

Located on the beach, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Quinta Avenida and Playa del Carmen Main Beach are two other places to visit that come recommended. Parasailing, boat tours and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 3 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Bloody Mary Food Drinks & Rock - 2 min walk
  • Lobby Bar - 1 min walk
  • La Parrilla Playa - 2 min walk
  • Señor Frogs - 2 min walk
  • Los Aguachiles - 2 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Luxury all-inclusive property refurbished in 2019 and located near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort provides 3 poolside bars, a swim-up bar and concerts and live shows. With a white sand beach, beachfront dining and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a body wrap, a sports massage and reflexology at Innan, the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and Fusion cuisine. Fitness classes and Pilates classes are offered at the gym; Hilton Playa del Carmen, an All-Inclusive Adult Only Resort also has a terrace, shopping on-site and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Other perks include:
  • Swimming pool with cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • An outdoor tennis court, 3 outdoor pools and massage treatment rooms
  • A lift, multilingual staff and games
  • Guest reviews speak highly of the helpful staff
Room features
All 524 rooms include comforts, such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches, such as premium bedding and laptop-compatible safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and designer toiletries
  • LED TVs with satellite channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - December 2019
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort on 1 Jun 2024 start from £359.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Checkout is at noon.

Are there all-inclusive benefits at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, volleyball and more.

Where is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort located?

Located in Downtown Playa del Carmen, this beachfront property is in the city centre, just steps away from Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 761 out of 1179 reviews" "
Rating 8 - Good. 235 out of 1179 reviews" "
Rating 6 - Okay. 92 out of 1179 reviews" "
Rating 4 - Poor. 53 out of 1179 reviews" "
Rating 2 - Terrible. 38 out of 1179 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton is close to everything in Playa del Carmen but they somehow keep the craziness and peddlers of 5th avenue away. The hotel itself is clean and luxurious. The staff is amazingly friendly and are quick to offer an ola and smile every time you see them. The beach is unfortunately eroding away and very rocky. Hilton is one of the few resorts to clean off the seaweed each day - so that was appreciated. The multiple restaurants on site offer a good mix of options and the buffets were always well stocked. The evening entertainment was a live band, then some sort of acrobat show, and then a live band again. Each one was about the same, but it was always a good time. My wife and I had a great week-long vacation here. We're already looking forward to our next trip.
Stayed 7 nights in May 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kathleen was great in helping us during our stay. She was very friendly and personable.
Stayed 4 nights in May 2024

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and services were very kind and helpful.
Stayed 4 nights in May 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Terrible food! However the staff are great! If you want to walk out from the resort to the beach this is not the resort for you. The beach has erosion, lots a rocks and no where to lay out and you are unable to walk along the beach. Resort if very laid back so if you are looking for a party vibe or fun activities pick another resort. Also bad alcohol selection….top self is watered down as well!!!
Stayed 5 nights in May 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great service and staff, I am a gold hilton rewards member but will never stay here again. Stay away unless you want to go broke. Dining option's are terrible, Buffett closes at 4:30 pm. 4 other resturants operated on alternate nights. Beautiful pool, if you choose to find a lounge chair you must pay $130 a day for a cabana all lounges go with cabanas. No stocked liquor in the rooms, only 2 beers and a coke, dont ask for more thats the limit. Name brand drinks are extra only local stuff. So in closing my advice stay away from American companys trying to operate hotels in mexico. We are going back to the RIU brand, they know how to operate hotels in Mexico.
Stayed 5 nights in May 2024

8/10 Good

Steven Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel the only issue is that Expedia customers do not receive the same level of service such as premium drinks cost extra and at a very high price for the difference.
Stayed 8 nights in May 2024

10/10 Excellent

D'Vaughnia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property very beautiful
Stayed 6 nights in May 2024

8/10 Good

Mark Alan, Bend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort. Pool was great. Wading out into the ocean was very rocky. The food offerings could have been better.
Stayed 6 nights in May 2024

10/10 Excellent

Roberto, Va beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn’t like is that cabanas are all around the pool for people to pay for. Got annoying cuz we just wanted a chair to put our towels on
Stayed 4 nights in May 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5