2/10 Terrible
joel
30 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
Traumatic experience
All my belongings stollen from my room
My trip was ruined.
I came back to the hotel and all my belongings were gone.
It was frightening and traumatic.
The service to rectify the problem was not acceptable.
I had a terrible night having to reporting the stolen items. I lost out on my last day of holiday trying to connect with hotel staff to help me with my missing and stollen items.
My holiday, my wife’s holiday and my daughter’s holiday was ruined and I can not get back my lost holiday time spent dealing with my missing items. Walking into a room that has had all our things stolen is traumatic.
joel
Stayed 3 nights in Apr 2024