"I like this hotel and stayed there when the pandemic was still raging elsewhere. However, it's now four years since Covid and things which were effective during that time are still in place. The rooms are quite bare. I asked for an iron to sort out some travel wrinkles and that's what I got and was told to "use the desk" as an ironing board! I asked for a coffee and tea tray and I got.....a kettle. When I asked again - I was told I should have asked for a cup....in the end I borrowed a cup and...