Front of property

Reviews of Motel 6 Thousand Oaks, CA

2 out of 5
Motel 6 Thousand Oaks, CA
1516 Newbury Rd, Thousand Oaks, CA

Reviews

7.2

Good

Rating 10 - Excellent. 354 out of 1003 reviews" "
Rating 8 - Good. 232 out of 1003 reviews" "
Rating 6 - Okay. 137 out of 1003 reviews" "
Rating 4 - Poor. 125 out of 1003 reviews" "
Rating 2 - Terrible. 155 out of 1003 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John, Wylie

Business traveller
Liked: Cleanliness, amenities
Easy check in and friendly front desk
Stayed 1 night in May 2024

4/10 Poor

Lesa

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Liked: Staff & service
Disliked: Amenities
The price was the best for the stay
Stayed 1 night in May 2024

2/10 Terrible

Osmani

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They won’t respect your reservation! I made my reservations and when I got there they had sold out all the rooms.
Stayed 1 night in May 2024

2/10 Terrible

Jennie

Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, property conditions & facilities
Can do better with allowing non guest hang around the building
Stayed 1 night in May 2024

10/10 Excellent

Dirk

Liked: Staff & service
Stayed 3 nights in Apr 2024

6/10 Okay

Jacob

Disliked: Property conditions & facilities
front desk staff was friendly. Room was on the dirty side. Air conditioning did not work, but maintenance was able to turn it back on.
Stayed 2 nights in May 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
No frills, good price.
Stayed 1 night in May 2024

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and adequate for an overnight stop. Price was right too.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Paulette,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K.

2/10 Terrible

John Clayton

Travelled with family
Well we we supposed to have a refrigerator and microwave we didn’t have either. The power and cable were for awhile . Just one calamity to the next . We got locked out of our rooms . No coffee maker in room
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi John Clayton,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

marissa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at my local motel 6 multiple times for various reasons and I have never had a truly negative experience. The staff at the front has always been friendly. We did have the power go out twice in our room during our stay this last time around but by the time I would go to ask about it, it would come back on so not truly a big deal. The worst part was the people standing right outside the door smoking cigarettes, causing the smoke to come into our room. We appreciate that they are pet friendly as that is a major factor in deciding to stay here.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Traveler, We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Maz K.#Team6

2/10 Terrible

Cheyenne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs in the room and the bathroom was dirty
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Cheyenne,We are disappointed to learn that we fell short of your expectations. We take reports of pest control and poor cleanliness very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was close to what I needed it close to. No working ice machine tho. The sheets are scratchy but overall it was an okay stay and would stay again if I needed to.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Amy,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gevorg

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Gevorg, Thank you for the 5-star rating!Natalie#Team6

8/10 Good

julian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good clean place to stay.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Julian, Thank you for positively rating your stay!Natalie #Team6

8/10 Good

Matthew

Travelled with family
Liked: Staff & service, property conditions & facilities
Typical motel 6 experience on the better side. There was what looked like blood on the bathroom wall and shower could use an upgraded shower head
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Matthew, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

6/10 Okay

Lisa

Bed was sagging and uncomfortable. Staff nice and friendly.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Lisa, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6

6/10 Okay

Jana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
no ice. room door didn’t look close although it was locked, just basic needs met. no refrigerator
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Jana, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning for the entire stay and they refused to move me to another room
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Johnny, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Curt

Travelled with family, Business traveller
One “guest” kept me awake all night. Finally had to leave for another hotel.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Curt,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Martin

Stayed 2 nights in Apr 2024

10/10 Excellent

Francisco

Stayed 1 night in Apr 2024

4/10 Poor

Felicha J

Disliked: Staff & service
The room’s thermostat had two settings, hot and hotter. Bed was as comfortable as my futon in college and check in staff was uninviting and rude.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Felicha J,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Zenon

Liked: Cleanliness, staff & service, property conditions & facilities
This was good for a motel 6
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Zenon, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Gevorg

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Gevorg,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Mica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Mica, Thank you for the 5-star rating!Natalie #Team6

8/10 Good

Jana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Jana, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 Excellent

Jana

Stayed 1 night in Apr 2024

10/10 Excellent

Marjorie Jensen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Marjorie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

4/10 Poor

Rick

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I left a $120 pair of earbuds in the room that I was in. When I called to ask for them, they said they didn't find them. That is not true.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jana

Stayed 1 night in Apr 2024

2/10 Terrible

ITXIAR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you paid for. The place is very unsafe and it needs major renovations in all the rooms.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Itxiar,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

6/10 Okay

Deepinder

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The mattress springs were broken from one end, bed was making squeaking noises and toilet seat was leaking water.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Deepinder,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Roberto

Stayed 1 night in Mar 2024

2/10 Terrible

Ed

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
There was cockroaches in the room and in the lights. Very uncleanly.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Ed,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Okay

Matt

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Im not going go bash the staff or property or "residents". Its a motel 6
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Matt,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Lorissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Lorissa,Thank you for the perfect rating!Lilith#Team6

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Use to be much better.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi George,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a Nightmare experience at Motel 6. No Wi Fi. Sick every day...coughing, watery/stinging eyes/ hacking up phlegm/ nasal drip/fatigued....all symptoms of mold, unclean ventilation system, formaldahyde. Needed WiFi to make my living. Lost income as a result. Horrible staff communication...unaccommodating except for one nice woman/assistant manager.Ended up packing up all my things and leaving after additional issues and no WiFi at all.
Stayed 9 nights in Mar 2024

8/10 Good

Belen

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
It was a calm nice stay for the most part.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Belen, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location good service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Maria, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

2/10 Terrible

Zahia

Disliked: Cleanliness, staff & service, property conditions & facilities
Mieux vaut dormir dans sa voiture. Hôtel très vétuste aucune insonorisation, porte et fenêtre à remplacer, le bruit de l’autoroute est terrible toute la journée et surtout la nuit, pas de couverture disponible, chauffage et climatisation (réacteur d’avion fait moins de bruit), chambre faite uniquement à la demande. À fuir Ajoutez quelques dollars pour avoir un hôtel correct. Vraiment une très mauvaise expérience
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Zahia, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
No elevator, no microwave in room or refrigerator
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Anthony, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 Terrible

Mercedez

Travelled with family, Business traveller
This place was carless and very dirty !!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Mercedez, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

Dale

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the mattress should be replaced.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Dale, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6