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There’s one thing I did not like about this hotel. Parking is Valet only and I believe it was $45 dollars a night. Too expensive when the hotel is a little pricey. Overall, the hotel was very nice and the staff was professional.
Marelyn
Stayed 2 nights in Apr 2024
Response from Guest Services on 19 May 2024
Dear Marelyn,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve.We hope for the opportunity to welcome you back again in the future!
Response from Chloe (Front Desk Supervisor) on 19 May 2024
Dear Dr. Rafael,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 17 May 2024
Dear Sean,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
6/10 Okay
Sue
Travelled with family
14 May 2024
Liked: Property conditions & facilities
On first floor by valet parking arrival, felt like we were in the parking lot. Couldn’t keep the drapes open due to being so close to people arriving and valet attendants. When drapes were closed, it was so dark and lighting was bad.
Sue
Stayed 2 nights in May 2024
Response from Guest Services on 14 May 2024
Dear Sue,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve. I apologize sincerely for the inconveniences you experienced during your stay and assure you that this is not a normal reflection of our service. We hope for the chance to welcome you back again in the future!
Response from Chloe (Front Desk Supervisor) on 13 May 2024
Dear Devaughn,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 13 May 2024
Dear Dung,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again
10/10 Excellent
grace
Travelled with partner
5 May 2024
Liked: Amenities
Quite! Comfortable bed and pillow. Clean beautify relaxin view. The restaurant has high quality food and good coffee
grace
Stayed 1 night in May 2024
Response from Chloe (Front Desk Supervisor) on 8 May 2024
Dear Grace,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
Olga
29 Apr 2024
Olga
Stayed 1 night in Mar 2024
Response from Chloe (Front Desk Supervisor) on 30 Apr 2024
Dear Olga,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 30 Apr 2024
Dear Junior,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 29 Apr 2024
Dear Michael,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
Katherine
22 Apr 2024
Liked: Property conditions & facilities
Katherine
Stayed 2 nights in Apr 2024
Response from Chloe (Front Desk Supervisor) on 23 Apr 2024
Dear Katherine,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 20 Apr 2024
Dear Stuart,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 16 Apr 2024
Dear Trinh,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
SHARMAN
15 Apr 2024
Liked: Cleanliness
SHARMAN
Stayed 3 nights in Apr 2024
Response from Guest Services on 17 Apr 2024
Dear Sharman,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
Lenna
8 Apr 2024
Lenna
Stayed 2 nights in Apr 2024
Response from Chloe (Front Desk Supervisor) on 29 Apr 2024
Dear Lenna,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 7 Apr 2024
Dear Nelson,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 7 Apr 2024
Dear Nicholas,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 1 Apr 2024
Dear Mustapha,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 5 Apr 2024
Dear Sarah,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 30 Mar 2024
Dear Sehra,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 26 Mar 2024
Dear Lisa,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
Rodelynn
Travelled with family, Travelled with family and small children
Response from Chloe (Front Desk Supervisor) on 18 Mar 2024
Dear Rodelynn,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 18 Mar 2024
Dear Donald,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 18 Mar 2024
Dear Taryn,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 17 Mar 2024
Dear Ernesto,Thank you so much for your 5 out of 5 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!
Response from Chloe (Front Desk Supervisor) on 15 Mar 2024
Dear Edilma,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
6/10 Okay
Evis, chappaqua
10 Mar 2024
Disliked: Staff & service
Evis
Stayed 3 nights in Mar 2024
Response from Chloe (Front Desk Supervisor) on 11 Mar 2024
Dear Evis,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. If there are any details you wish to provide to help us improve, please feel free to share your comments with us directly.
Very clean and easy to get into and out of area. Great spot
Rey
Stayed 1 night in Mar 2024
Response from Chloe (Front Desk Supervisor) on 3 Mar 2024
Dear Rey,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Great location, friendly staff, and clean, comfortable accommodations
Christian
Stayed 3 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on 26 Feb 2024
Dear Christian,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Having a room on the ground floor overlooking the Marina was special. The restaurant totally surprised me. The dinner was excellent! One of our tastiest in LA. And cocktails fun.
Belinda
Stayed 5 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on 26 Feb 2024
Dear Belinda,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 24 Feb 2024
Dear David,Thank you so much for your 5 out of 5 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!
Excellent location. Nice room with a view of the marina. Enjoyed the pool and hot tub in a beautiful setting. Nice lounge with live music too.
Tonjia
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on 25 Feb 2024
Dear Tonjia,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
6/10 Okay
Beth
23 Feb 2024
Beth
Stayed 3 nights in Feb 2024
Response from Guest Services on 25 Feb 2024
Dear Beth, you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests. If there are any details you wish to provide to help us improve, please feel free to share your comments with us directly.We hope to welcome you back again in the future!
10/10 Excellent
Mark
Travelled with family and small children, Travelled with group
Nice hotel and tranquil pool and hot tub. Great area to walk around and look at boats and the water. Near places to eat and shop.
Mark
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on 24 Feb 2024
Dear Mark,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
Brenda, LA CANADA
23 Feb 2024
Liked: Cleanliness, staff & service, amenities
Great hidden gem. We enjoyed the daybeds on the patio's ground floor right near the yachts. Great place to walk your dog with only a side walk separation from the beautiful harbor. We chose this spot because the fireworks were in clear view.
Brenda
Stayed 2 nights in Dec 2023
Response from Chloe (Front Desk Supervisor) on 24 Feb 2024
Dear Brenda,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 24 Feb 2024
Dear Hrachya,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
Anne
21 Feb 2024
Anne
Stayed 2 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on 22 Mar 2024
Dear Anne,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 20 Feb 2024
Dear Thanjira,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 20 Feb 2024
Dear Nicole,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
The property was excellent the staff was friendly happy a nice the food was good my experience there was excellent the only problem I have was with Expedia I booked a certain room and I didn't get it but either than that everything was good because it was not the properties fault it was expedia fault
Sherei
Stayed 2 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on 18 Feb 2024
Dear Sherei,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
The property is lovely but the nightly parking rate is way too high when you add it to the room rate. Also, there is no self parking.
Tyna
Stayed 4 nights in Feb 2024
Response from Guest Services on 20 Feb 2024
Dear Tyna,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve.Please note that our valet parking is competitively priced against other properties in the marina, but there is a nearby public lot in the area as well.We hope to have the opportunity to welcome you back again soon.
Response from Chloe (Front Desk Supervisor) on 17 Feb 2024
Dear Dmitry,Thank you so much for your 10 out of 10 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!
The hotel has a beautiful view. The hotel and rooms were very clean and the staff was friendly and very helpful. Excellent location, close to many restaurants. The food at the SALT restaurant inside the hotel was delicious. I enjoyed my stay.
Laura
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on 17 Feb 2024
Dear Laura,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 17 Feb 2024
Dear Bahhar,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
Sarah, ROCHESTER
9 Feb 2024
Sarah
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on 22 Mar 2024
Dear Sarah,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 8 Feb 2024
Dear Patricia,Thank you so much for your 5 out of 5 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!
6/10 Okay
LaDena
Travelled with partner
5 Feb 2024
Liked: Cleanliness
Disliked: Staff & service
It was me and my bf first time here and the first guy that checked us in was rude and monotone. Are tv wasn’t working so I ask him politely if anyone is able to fix it and he just acted like I was bothering him and said he’ll call the engineer but never did. Between me and my bf we had to go to the front desk 4 times before they finally gave us another room. Customer service wasn’t that great in the beginning but overall the rooms were beautiful and the stay was good
LaDena
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on 5 Feb 2024
Dear LaDena,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve. I apologize sincerely for the inconveniences you experienced during your stay and assure you that this is not a normal reflection of our service. This will surely be addressed accordingly with the proper department leaders in order to prevent any future issues or incidents.We look forward to the opportunity to host your stay once again in the future!
Response from Chloe (Front Desk Supervisor) on 5 Feb 2024
Dear John,Thank you so much for your 10 out of 10 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!
Both nights was noisy due to guest above us but staff quickly resolved our complaints. They are very nice and we will be returning back!
Jacqueline
Stayed 2 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on 5 Feb 2024
Dear Jacqueline,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve.We look forward to the opportunity to welcome you back again soon!