Title: Shangri-La The Shard, London Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8035714&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La The Shard, London Travelers savor delicious Asian cuisine at TING restaurant and relax by the indoor pool after exploring the vibrant food stalls at Borough Market ## Photo gallery for Shangri-La The Shard, London ![Indoor pool - Shangri-La The Shard, London (London)](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/c6928639.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Sensual heels](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/6380bd17-5fa4-43fc-9fb4-56f6106e1447-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Meeting facility - Shangri-La The Shard, London (London)](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/4884c0bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Shangri-La The Shard, London (London)](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/w2756h3840x0y0-9c7d50b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Frette Italian sheets, premium bedding, down duvets, pillow-top beds - Shangri-La The Shard, London (London)](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/b548fb64.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luxury awaits at Shangri-La The Shard, London. Guests rejuvenate with thoughtfully designed spa treatments, then take a refreshing swim in the indoor pool. The property offers WiFi connectivity throughout, while TING restaurant serves authentic Asian flavors worth lingering over. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning £540 includes taxes & fees 11 Jan - 12 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 26 - Dec 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=8035714&PinnedHotelID=8035714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=8035714&PinnedHotelID=8035714&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 27 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=8035714&PinnedHotelID=8035714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=8035714&PinnedHotelID=8035714&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8035714&PinnedHotelID=8035714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8035714&PinnedHotelID=8035714&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8035714&PinnedHotelID=8035714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8035714&PinnedHotelID=8035714&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 15 of 15 rooms ### View all photos for Deluxe Room, 1 King Bed, City View ![Deluxe Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/a6c104be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 9.8 Exceptional 11 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Pillow-top bed Blackout curtains - 344 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Iconic City View Room - 1 King ![Iconic City View Room - 1 King | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/5f81acfb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Iconic City View Room - 1 King 10.0 Exceptional 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Pillow-top bed Blackout curtains - 474 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premier Room, 1 King Bed, City View ![Premier Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/e9c36e5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, City View 10.0 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Pillow-top bed Blackout curtains - 505 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premier Room, 2 Single Beds, City View ![Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/79554d29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Single Beds, City View 10.0 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Pillow-top bed Blackout curtains - 505 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Premier Shard Room King ![Premier Shard Room King | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/49d73c18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Shard Room King 10.0 Exceptional 15 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Pillow-top bed Blackout curtains - 505 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Shard Room - 1 King ![Superior Shard Room - 1 King | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/792b14f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Shard Room - 1 King 9.6 Exceptional 20 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Pillow-top bed Blackout curtains - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premier Shard Suite ![Premier Shard Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/d3dd3ae7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Shard Suite 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Blackout curtains Separate bedroom - 641 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Iconic Shard Suite ![Iconic Shard Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/942569c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Iconic Shard Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Blackout curtains Separate bedroom - 645 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ### View all photos for Suite (Southwark) ![Suite (Southwark) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/7ac83260.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Southwark) ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Pillow-top bed Blackout curtains - 936 sq ft - City view - Sleeps 4 - 1 King Bed ### View all photos for Suite (Westminster) ![Suite (Westminster) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/01842986.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Westminster) ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Pillow-top bed Blackout curtains - 1334 sq ft - City view - Sleeps 4 - 1 King Bed ### View all photos for Suite (London) ![Suite (London) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/86e2e6d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (London) ### Highlights Soundproofed Air conditioning Connecting rooms available Kitchen LED TV Hypo-allergenic bedding Pillow menu Pillow-top bed - 1257 sq ft - City view - Sleeps 4 - 1 King Bed ### View all photos for Suite (Shangri-La) ![Suite (Shangri-La) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/a726ff09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Shangri-La) ### Highlights Soundproofed Air conditioning Connecting rooms available Kitchen LED TV Hypo-allergenic bedding Pillow menu Pillow-top bed - 2494 sq ft - City view - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room, 2 Single Beds, City View ![Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/acc1c5f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, City View ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Pillow-top bed Blackout curtains - 344 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Premier Room, 2 Single Beds (Shard) ![Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/328453cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Single Beds (Shard) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Pillow-top bed Blackout curtains - 505 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Room, 2 Single Beds, City View (Iconic) ![Room, 2 Single Beds, City View (Iconic) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/9000000/8040000/8035800/8035714/3b8ce711.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, City View (Iconic) ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Pillow-top bed Blackout curtains - 462 sq ft - City view - Sleeps 3 - 2 Single Beds ## You may also like Ad ![Banquet hall](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5350000/5349200/5349114/08fe4a29_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Cafe Royal, London London City Centre - Pool - Spa - Pet-friendly - Free Wi-Fi 9.6 Exceptional 550 reviews £521 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/London-Hotels-Hotel-Cafe-Royal.h5349114.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=abd60ea7-0d91-4cc4-9184-ebbed21e3935&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/39000000/38910000/38905000/38904937/505f38f6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Great Scotland Yard Hotel, part of Hyatt London City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50436%2C-0.08724&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=w7iE6ZzFnuesDOLnnJkNgObU7Lk=) 31 St Thomas Street, London, England, SE1 9QU #### What's nearby - The Shard \- 1 min walk \- 0.0 miles - Borough Market \- 2 min walk \- 0.1 miles - London Bridge \- 5 min walk \- 0.3 miles - HMS Belfast \- 7 min walk \- 0.4 miles - Tower of London \- 15 min walk \- 0.8 miles #### Getting around - London Bridge Station - 1 min walk - London Bridge Underground Station - 2 min walk - Heathrow Airport (LHR) - 55 min drive #### Restaurants - ‪LEON - ‬3 min walk - ‪Greggs - ‬2 min walk - ‪Redwood Sports Pub & Kitchen - ‬1 min walk - ‪Costa Coffee - ‬2 min walk - ‪Bunch of Grapes - ‬2 min walk ## About this property ### Shangri-La The Shard, London Luxury hotel near Borough Market Located close to London Bridge and HMS Belfast, Shangri-La The Shard, London provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Treat yourself to a massage or other spa services. The on-site Asian cuisine restaurant, TING, offers breakfast, lunch, dinner, light fare and children's meals. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi. Other perks include: - An indoor pool - Buffet breakfast (surcharge), bike hire and valet parking (surcharge) - A round-trip airport shuttle (surcharge), express check-out and express check-in - A front desk safe, a ballroom and tour/ticket information - Guest reviews give top marks for the helpful staff Room features All 202 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Extra conveniences in all rooms include: - Highchairs, childcare services and cots/infant beds - Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses - Bathrooms with designer toiletries and separate baths/showers - 40-inch LED TVs with cable channels - Electric kettles, daily housekeeping and desks ### Awards and affiliations Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500\. ## Similar properties ![Indoor pool, open 6:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/22100/22099/bb9ee3ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Langham, London London City Centre - Pool - Spa - Pet-friendly - Free Wi-Fi 9.6 Exceptional 1,002 reviews £540 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=22099&PinnedHotelID=22099&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/68000000/67550000/67541200/67541187/0a9d2646.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pan Pacific London London City Centre - 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2 bars/lounges - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Private picnics - Snack bar/deli ### Restaurants on site - Bar 31 - GONG - Sky Lounge - TING ### Things to do - 24-hour gym - Bicycle rentals - Indoor pool - Sauna ### Family friendly - Cot (surcharge) - High chair - In-room babysitting - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 2,335 square feet of conference space - 3 meeting rooms ### Outdoors - On a river ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - 19 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Cot (surcharge) - Down comforter - Frette Italian sheets - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 40-inch LED TV with digital channels - Pay films ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Electric kettle - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Please note that room layout, furnishings, and views may differ from the photos shown. Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 75 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 23 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 90 per night. Cots (infant beds) are available for GBP 90 per night ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 47 for adults and from GBP 23.50 for children - Airport shuttle fee: GBP 160.00 per vehicle (one-way) - Self-parking fee: GBP 70 per night - Valet parking fee: GBP 70 per night - Pet fee: GBP 75 per pet, per night - Service animals are exempt from fees - Crib (infant bed) fee: GBP 90 per night - Rollaway bed fee: GBP 90 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel London Shard Hotel Shard London Hotel Shard Shangri Hotel London Shangri London Shard Hotel London Shard Hotel Shangri Shard London Hotel Shard London Shangri Hotel Shangri-La Hotel, At The Shard, London England Shangri Hotel Shard London Shangri Hotel Shard Shangri La The Shard, London Shangri-La The Shard, London Hotel Shangri-La The Shard, London London Shangri La Hotel At The Shard London Shangri-La The Shard, London Hotel London ## Frequently asked questions ### Does Shangri-La The Shard, London have a pool? ### How much does it cost to stay at Shangri-La The Shard, London? ### Is Shangri-La The Shard, London pet-friendly? ### How much is parking at Shangri-La The Shard, London? ### What time is check-in at Shangri-La The Shard, London? ### What time is check-out at Shangri-La The Shard, London? ### Does Shangri-La The Shard, London provide a shuttle to the airport? ### Where is Shangri-La The Shard, London located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Shangri-La The Shard, London Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.0 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 809 8 - Good 110 6 - Okay 37 4 - Poor 23 2 - Terrible 21 ## Reviews ### 10/10 Excellent #### mr Nathan 15 Dec 2025 Liked: Cleanliness, property conditions & facilities Great sized rooms with unprecedented Views ##### mr Nathan Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Paige 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room and view were absolutely amazing ##### Paige Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ingrid 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are beautiful and very luxurious. The view was incredible and the staff very friendly. ![](https://a.travel-assets.com/ugc/hotel-reviews/0f78df3b-82df-4fcd-bd2f-c99dfdbf7402-1758214861084.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0120469d-730c-4eb5-9941-6d151204c97a-1758214860947.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/abb322c0-7663-407f-b2ee-a93955a78c93-1758214860930.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/afaa3d31-4ae4-40c8-a261-589f1cb3cf38-1758214861242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ingrid Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Charlotte 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fabulous stay … the views are incredible. ##### Charlotte Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kevin 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great views of London ##### Kevin Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kareem 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely amazing hotel! From check in to check out I believe it is one of the best hotels in the world! ##### Kareem Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### George 12 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel and service Excellent hotel, staff were very attentive and the service was as expected ##### George Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Nuhu 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an amazing hotel. The attention to detail was outstanding. Everything was so special from the staff to the room and the incredible breakfast. It was probably the best breakfast buffet I’ve ever had. I highly recommend this hotel. ##### Nuhu Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Melissa 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The views are the highlight. Cannot be beat. ##### Melissa Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Erin 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really lovely property. Rooms are extremely quiet. Staff is attentive. It’s central to the tube and national railway. I’ll definitely stay here again. ##### Erin Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Catherine 29 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Fantastic service, wonderful views and great food. ![](https://a.travel-assets.com/ugc/hotel-reviews/2e14f056-151c-4e73-b66f-ca4ad8374a56-1748517999841.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Catherine Stayed 3 nights in May 2025 ### 10/10 Excellent #### Roger 22 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Views were great, pool is small but excellent and afternoon tea was great ##### Roger Stayed 1 night in Apr 2025 ### 10/10 Excellent #### David 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location. Staff is very accommodating and helpful. Breakfast buffet was very nice. Room was clean and bright. Bathrooms were modern and luxurious. Really enjoyed our stay. ##### David Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Claire 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thiis stay was for a special occasion. The staff were all so welcoming and helpful. The hotel is beautiful,, from the lobby, our room, the views, and restaurants. The pool and the sauna was also amazing. We couldn't have asked for more. ![](https://a.travel-assets.com/ugc/hotel-reviews/2dac7c35-ef52-45e6-8ed1-cb92efcc57ca-1753767070634.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1015af08-1e26-4ed5-b8bf-56f638e052a1-1753767073941.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/10dad4a7-9fe3-4db0-893a-15fdeff444c1-1753767074231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/25c9fac2-21b8-48de-97d8-1a3b20611732-1753767072689.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Claire Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Alvin 1 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great views and great amenities. Room can be a bit hot even with air con but overall the room was comfortable and would stay again. ##### Alvin Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Stefan 12 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible view ##### Stefan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Lisa 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful property, killer views, great staff, and super convenient location. ##### Lisa Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Philip 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities As anticipated, incredible views over London. Friendly security staff. Well positioned for exploring the city. Good bars and restaurants. Excellent maid service. ##### Philip Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Sean 14 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Shangri-La Amazing experience from start to finish. The attention and service from all staff was first class. ##### Sean Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Christopher 1 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay - staff were absolutely excellent. ##### Christopher Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### David 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Amazing - accommodation top notch, bar was amazing, pool is unbelievable, service world class, views unrivalled ##### David Stayed 1 night in May 2025 ### 10/10 Excellent #### JAE 11 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional Stay with Impeccable Service! Outstanding experience from start to finish. The staff were incredibly welcoming and went out of their way to make us feel at home. Our room was spotless, stylishly decorated, and offered a stunning view of the city. ##### JAE Stayed 1 night in May 2025 ### 10/10 Excellent #### Karen 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at Shangri-La The Shard, London was truly unforgettable. The room was gorgeous with incredible views, and every detail was perfect. We loved the gym, spa, pool, and the food—everything exceeded expectations. The staff were outstanding—kind, attentive, and genuinely caring. They went above and beyond to make us feel welcome. The location is also unbeatable, with easy access to public transport and walkable to so much of the city. One of the best hotel experiences we’ve had. Highly recommend and can’t wait to return! ##### Karen Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Alan 5 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5 night London break We had a wonderful time and the staff were amazing. We had a little issue with some kind of maintenance work happing in a room above us and they gave us a different room as soon as we told them. Service was fantastic ##### Alan Stayed 4 nights in May 2025 ### 10/10 Excellent #### Daniel 10 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An amazing stay with the family ##### Daniel Stayed 1 night in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Hilton London Wembley](https://www.expedia.co.uk/London-Hotels-Hilton-London-Wembley.h4921092.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Harbour Hotel Richmond](https://www.expedia.co.uk/London-Hotels-Richmond-Harbour-Hotel-Spa.h10269.Hotel-Information) > > [Hilton London Angel Islington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Angel-Islington.h436270.Hotel-Information) > > [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [a&o London Docklands Riverside](https://www.expedia.co.uk/London-Hotels-Ao-London-Docklands-Riverside.h2456.Hotel-Information) > > [Holiday Inn Express London - Greenwich by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Greenwich.h519817.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [London Marriott Hotel Regents Park](https://www.expedia.co.uk/London-Hotels-London-Marriott-Hotel-Regents-Park.h4481.Hotel-Information) > > [Park Plaza London Park Royal](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Park-Royal.h15118023.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Chelsea Harbour Hotel and Spa](https://www.expedia.co.uk/London-Hotels-The-Chelsea-Harbour-Hotel.h16413.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.co.uk/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.co.uk/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Radisson Blu Hotel, London Canary Wharf East](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-New-Providence-Wharf-Hotel.h1658062.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [The Gantry London, Curio Collection by Hilton](https://www.expedia.co.uk/London-Hotels-Curio-Collection-By-Hilton-London.h48879811.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Aloft London Excel](https://www.expedia.co.uk/London-Hotels-Aloft-London-Excel.h4292527.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [MOXY London Stratford](https://www.expedia.co.uk/London-Hotels-MOXY-London-Stratford.h19544649.Hotel-Information) > > [The International Hotel](https://www.expedia.co.uk/London-Hotels-The-International-Hotel.h1949.Hotel-Information) > > [Novotel London Canary Wharf Hotel](https://www.expedia.co.uk/London-Hotels-Novotel-London-Canary-Wharf-Hotel.h16181347.Hotel-Information) ---