Dear Nancy,Thank you so much for your glowing review! We're thrilled to hear that your stay with us was the best hotel experience of your life. Providing top-notch service and exceeding our guests' expectations are our top priorities, and we're delighted to know that we succeeded in doing so during your visit.We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Letícia BusattoAssistant to the General Manager

Dear Steven,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a wonderful experience during your stay. Providing exceptional service and ensuring our guests have a memorable time is always our goal.We look forward to welcoming you back for another fantastic stay in the future!Best regards,Letícia BusattoAssistant to the General Manager

Dear Ed,Thank you for sharing your feedback with us. We are delighted to hear that you found your experience at the Belmont extraordinary and breathtaking.However, we are truly sorry to learn about your disappointment regarding the intensity of the massage pressure. Please accept our sincere apologies for any discomfort or inconvenience caused. Your feedback is invaluable to us, and we will ensure that your concerns are addressed with our spa team to prevent similar occurrences in the future.We appreciate your recommendation and hope to have the opportunity to welcome you back for another memorable stay at our hotel.Warm regards,Letícia BusattoAssistant to the General Manager

Dear Maria,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had such a wonderful experience during your stay at our hotel.It's fantastic to know that you found our location to be unbeatable and that you enjoyed the convenience of being able to walk to the cataracts at any time. We are delighted that you found the facilities, food, and service to be of the highest quality.We truly appreciate your kind words and recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back for another unforgettable experience in the future.Warm regards,Letícia BusattoAssistant to the General Manager

Dear Jinbin,Thank you for sharing your feedback with us!We're delighted to hear that you had a wonderful experience during your stay at our hotel. It's great to know that you found our location within the Iguacu Falls National Park convenient for visiting the falls multiple times, especially considering the recent rainy weather. We're also pleased to hear that you enjoyed the shuttle service and found our staff to be wonderful and accommodating.We apologize for the cancellation of the full moon tour and any inconvenience it may have caused. We understand how special it would have been to see the moon rainbow at Salto San Maria, and we appreciate your understanding in this matter.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable experience in the future!Warm regards,Letícia BusattoAssistant to the General Manager

Dear Susan,Thank you so much for sharing your experience with us!We're thrilled to hear that you had such a wonderful time at our hotel. Providing access to the falls 24 hours a day is one of the unique features we take pride in, and we're delighted to know that you enjoyed it. It's also great to hear that you found our staff to be attentive and that you appreciated the special details, such as drying your clothes at no charge when it rains. We aim to provide our guests with exceptional service and unforgettable experiences, and we're glad we could do that for you.If you ever decide to visit again or if there's anything else we can assist you with, please don't hesitate to reach out.Best regards,Letícia BusattoAssistant to the General Manager

Dear Shuai,Thank you for taking the time to share your experience with us. We're delighted to hear that you had a very good overall experience during your stay at Hotel das Cataratas.It's wonderful to know that you enjoyed the opportunity to visit the falls before or after hours without other tourists, allowing you to fully appreciate the beauty of the surroundings. We're also pleased that our staff contributed to making your stay enjoyable with their friendliness and helpfulness.We would be thrilled to welcome you back for a longer stay in the future. Please don't hesitate to reach out if there's anything we can assist you with in planning your next visit.Warm regards,Letícia BusattoAssistant to the General Manager

Dear Kathryn,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel and that you found it to be the perfect place to stay when visiting the Falls.It sounds like you made the most of your early morning walk before the park opens, and we're delighted that it was a highlight of your visit. We're also pleased to hear that you enjoyed our hotel bar, pool area, and breakfast buffet.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Letícia BusattoAssistant to the General Manager

Thank you, Paul, for taking the time to share your feedback!We hope to have the pleasure of welcoming you back to Hotel das Cataratas in the future!Best regards,Letícia BusattoAssistant to the General Manager

Thank you for sharing your feedback, Eliot!We're thrilled to hear that you found our hotel elegant, our staff excellent, and our location perfect. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable stay!Best regards,Letícia BusattoAssistant to the General Manager

Dear Susanne,We are truly grateful for your kind words and for choosing Hotel das Cataratas for your visit to the falls. It's fantastic to hear that our hotel played a part in making your experience of both sides of the falls so memorable.Please do not hesitate to reach out if there is anything we can assist you with in the future. We look forward to the opportunity to welcome you back for another wonderful stay.Warm regards,Letícia BusattoAssistant to the General Manager

Dear Mumtaz,Thank you so much for sharing your experience with us! We're delighted to hear that you enjoyed your stay and that our team went above and beyond to make your experience personalized and memorable.It's wonderful to know that you appreciated the stunning view from your room facing the falls. We're also thrilled that you enjoyed the meals at our main breakfast and lunch restaurant, as well as the outstanding dinner at our exclusive restaurant. We're especially pleased to hear that your friend enjoyed the rack of lamb so much!Your feedback means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back for another wonderful experience in the future.Best regards,Letícia BusattoAssistant to the General Manager

Dear Kevin,Thank you so much for sharing your experience with us. We're thrilled to hear that you found your stay truly amazing and that you appreciated the quality of our hotel and the exceptional service provided by our staff.We're delighted that you enjoyed the unique advantage of staying within the grounds of the Iguacu waterfall/park, allowing you early and late access to the falls without the crowds. It's fantastic to know that you found the walks along the Falls breathtaking and that our concierge team made your stay effortless with their helpfulness and friendliness.We sincerely apologize for any inconvenience you experienced with the main dining area. Your feedback regarding the limited buffet choices and the quality of steaks has been duly noted, and we assure you that we are taking steps to address this issue promptly.Once again, thank you for choosing to stay with us and for providing valuable feedback. We hope to have the pleasure of welcoming you back for another brilliant stay in the future.Warm regards,Letícia BusattoAssistant to the General Manager

Dear Bo,Thank you for taking the time to leave a rating and share your experience with us. We're thrilled to see that you had an excellent stay at our hotel.If you have any further feedback or if there's anything specific that made your stay memorable, please feel free to let us know. We always appreciate hearing from our guests.We hope to have the pleasure of welcoming you back for another excellent experience in the future!Best regards,Letícia BusattoAssistant to the General Manager

Dear Chintan, Thank you for your 5-star rating!We appreciate your feedback and hope to welcome you back again soon.Sincerely,Letícia Busatto Assistant to the General Manager

Dear Maria,Thank you for taking the time to share your glowing review!We're thrilled to learn that your stay with us exceeded your expectations and that you found our hotel to be a true 5-star experience. Providing friendly service, exceptional dining options, and unforgettable excursions are all part of our commitment to ensuring our guests have an unforgettable stay.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another incredible experience in the future!Best regards,Letícia BusattoAssistant to the General Manager

Dear Seamus,Thank you for your kind words! We're delighted to hear that you had such a wonderful experience during your stay with us. Providing our guests with the best possible experience is our top priority, and we're thrilled to know that we were able to exceed your expectations.We hope to have the pleasure of welcoming you back for another exceptional stay in the future!Warm regards,Letícia BusattoAssistant to the General Manager

Dear Michael,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay and appreciated the proximity to the falls for early morning visits. Providing first-class service and facilities is our top priority, and we're thrilled that you found them to meet your expectations.We hope to welcome you back for another memorable experience in the future!Warm regards,Letícia BusattoAssistant to the General Manager

Dear Elvira,Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you found our hotel to be "homey classy." Creating a warm and welcoming atmosphere for our guests is one of our top priorities, and we're delighted that you felt at home during your stay.We hope to have the pleasure of welcoming you back soon for another fantastic experience!Warm regards,Letícia BusattoAssistant to the General Manager

Dear Randi,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay and appreciated the serene elegance of our property, as well as the attentive and knowledgeable staff. It's wonderful to know that you savored our delicious breakfast offerings and enjoyed the ambiance of our pool and poolside café. We would be thrilled to welcome you back for another memorable experience at Hotel das Cataratas.Warm regards,Letícia BusattoAssistant to the General Manager

Dear Emily,Thank you for your 5-star review! We're delighted to hear you had a wonderful experience. Please visit us again soon!Warm regards,Letícia BusattoAssistant to the General Manager

Estimada Fabiana,¡Gracias por compartir tu experiencia! Nos alegra saber que encontraste todo lo que necesitabas en nuestro hotel. Es genial saber que pudiste disfrutar de visitas solitarias a las cascadas, lo cual es una experiencia verdaderamente especial. Esperamos tener el placer de recibirte nuevamente en el Hotel das Cataratas para ofrecerte más momentos inolvidables.Saludos cordiales,Letícia BusattoAsistente de Gerencia General

Dear Susan,Thank you for your outstanding review! We're thrilled to learn that you had an amazing experience at our hotel and that our service left a lasting impression. It's heartening to hear about your unforgettable sunrise moment at the falls—truly a special memory. We appreciate your kind words and hope to have the pleasure of welcoming you back for more extraordinary moments at Hotel das Cataratas.Warm regards,Letícia BusattoAssistant to the General Manager

Dear Richard,Thank you for your outstanding 5/5 review on Expedia. We're thrilled to hear that your Iguazu experience at Hotel das Cataratas was absolutely gorgeous and perfect. Your feedback is truly appreciated, and we look forward to welcoming you back for another exceptional stay.Best regards,Isabelle VieiraAssistant to the General Manager

Dear George,Thank you for sharing your feedback with a perfect 5/5 on Expedia.We're delighted to hear that you found our hotel a beautiful place by the falls. Your appreciation means a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful experience.Best regards,Isabelle VieiraAssistant to the General Manager

Prezada Helena,Agradecemos sinceramente pela sua avaliação perfeita de 5/5 no Expedia. Ficamos encantados em saber que sua estadia foi excepcional e atendeu às suas expectativas. Nossa equipe se esforça para proporcionar experiências memoráveis, e é gratificante receber seu reconhecimento. Esperamos recebê-la novamente em breve para mais momentos inesquecíveis no Hotel das Cataratas.Atenciosamente,Isabelle VieiraAssistente da Gerência Geral

Dear Danielle,Thank you for your perfect 10/10 rating on Hoteis.com. We're thrilled to hear that you found our location unbeatable and our service beyond compare. Your recommendation means the world to us, and we look forward to the pleasure of welcoming you back for another exceptional stay at Hotel das Cataratas.Best regards,Isabelle VieiraAssistant to the General Manager

Dear Rajendra,Thank you for your outstanding 5/5 review. We're delighted to know that you had a fantastic experience at Hotel das Cataratas. Your appreciation for our beautiful location, impeccable service, and delicious breakfast is truly valued. Our team is thrilled to have contributed to your memorable stay. We look forward to welcoming you back for more extraordinary moments in the future.Best regards,Isabelle VieiraAssistant to the General Manager

Dear Iris,Thank you for your perfect 10/10 rating on Hoteis.com. We're thrilled to hear that you had a beautiful and classic stay, transporting you back in time. We're delighted that you enjoyed the unique advantage of having the park to yourself before and after regular hours, maximizing your experience at the Brazilian side of the falls. It's an honor to welcome you back for the second time from the USA, and we look forward to creating more wonderful memories with you.Best regards,Isabelle VieiraAssistant to the General Manager

Prezada Paula,Agradecemos sinceramente pela sua avaliação máxima na Expedia. Estamos encantados por saber que sua estadia no Hotel das Cataratas foi excepcional. Nossa equipe se esforça para proporcionar um serviço de alta qualidade, e é gratificante receber o reconhecimento dos nossos hóspedes.Esperamos ter a oportunidade de recebê-la novamente em breve para mais momentos inesquecíveis. Se houver algo específico que possamos fazer para aprimorar ainda mais sua experiência, por favor, não hesite em nos informar.Agradecemos por escolher o Hotel das Cataratas e aguardamos ansiosos por sua próxima visita.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral

Dear Patricia,Thank you for taking the time to rate us 10 out of 10 on Hoteis.com. We are delighted to hear that you found our hotel to be the perfect place for experiencing the Falls.Your recommendation is truly appreciated, and we hope to welcome you back to the Hotel das Cataratas for more breathtaking views and memorable experiences.Best regards,Isabelle Vieira - Assistant to General Manager

Dear Elizabeth,Thank you for your outstanding 10 out of 10 rating on Hoteis.com. We are thrilled to hear that you found our hotel amazing, especially with its unique proximity to the falls. It's fantastic that you appreciated our friendly staff and the outstanding facilities.Your positive feedback means a lot to us, and we look forward to the pleasure of welcoming you back to the Hotel das Cataratas for another amazing experience.Best regards,Isabelle Vieira - Assistant to the General Manager

Dear Wei,Thank you for sharing your feedback on Expedia. We're genuinely sorry to learn that your experience fell short of expectations, as reflected in your 2 out of 5 rating. We would greatly appreciate more details regarding your concerns, as it is crucial for us to address and improve upon any aspects that may have impacted your stay negatively.If you are open to providing more details, please feel free to reach out through Expedia's messaging platform. We genuinely value your feedback and hope to have the chance to make amends on a future visit.Sincerely,Isabelle Vieira - Assistant to the General Manager

Dear Danzhu,Thank you for taking the time to share your perfect 10 out of 10 rating on Hoteis.com. We are thrilled to hear that you consider your stay with us as the best in Iguazú Falls.Your positive comment, "Very nice ," brings us great joy. We appreciate your kind words and look forward to welcoming you back to the Hotel das Cataratas for another exceptional experience.If there's anything specific you'd like to share or if you have any special requests for your next stay, please feel free to let us know. Your satisfaction is our priority.Best regards,Isabelle Vieira - Assistant to the General Manager

Prezada Julia,Agradecemos imensamente por dedicar seu tempo para avaliar sua estadia no Hotel das Cataratas. Ficamos radiantes ao receber a nota máxima em sua avaliação no Hoteis.com. Sua satisfação é nossa maior recompensa.Sua preferência é valiosa para nós, e esperamos recebê-la novamente em breve para mais momentos inesquecíveis.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral

Dear Berk,I hope this message finds you well. We would like to express our sincere gratitude for taking the time to share your positive feedback about your recent stay with us. Your 5-star rating on Expedia is truly appreciated. Should your travels bring you back our way, we would be thrilled to welcome you again.Wishing you a fantastic year ahead filled with more wonderful experiences!Warm regards, Isabelle Vieira - Assistant to General Manager

Caro Richard J.,Agradecemos imensamente por dedicar um tempo para nos avaliar com a pontuação máxima! Ficamos extremamente felizes em saber que sua estadia no Hotel das Cataratas foi satisfatória.Nossa equipe trabalha arduamente para proporcionar experiências excepcionais aos nossos hóspedes, e é gratificante saber que alcançamos esse objetivo durante a sua visita. Esperamos recebê-lo novamente em breve para mais momentos memoráveis.Atenciosamente,

Prezado Mark,Agradecemos imensamente por dedicar um tempo para compartilhar sua experiência conosco. É maravilhoso saber que sua estadia no Hotel das Cataratas atendeu às suas expectativas, e estamos encantados por termos contribuído para tornar sua visita memorável.Estamos ansiosos para recebê-lo novamente em breve. Caso precise de qualquer assistência ou tenha alguma solicitação especial, não hesite em entrar em contato.Agradecemos por escolher o Hotel das Cataratas.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral

Dear Frank,Thank you so much for your fantastic review and for giving us a perfect score! We are thrilled to hear that your experience at Hotel das Cataratas exceeded your expectations.Our team works hard to ensure that our guests have a memorable and enjoyable stay, and it's incredibly rewarding to know that we achieved that for you. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share—we always value guest input.We appreciate your choosing Hotel das Cataratas, and we look forward to welcoming you back in the future. If you have any future reservations or inquiries, don't hesitate to contact us.Best regards,Isabelle Vieira - Assistant to General Manager

Dear Alena,Thank you so much for taking the time to share your incredible experience at Hotel das Cataratas! We are thrilled to hear that you enjoyed your stay and that our property and services left a lasting impression on you.It's wonderful to know that you appreciated the unique access to the waterfalls and the opportunity to explore them without the crowds. We're also delighted that you enjoyed our breakfast buffet, and your kind words about our staff's exceptional service mean a lot to us.We're especially pleased to have been able to assist in retrieving your camera and ensuring its safe return. Our team is dedicated to going above and beyond for our guests, and it's stories like yours that make it all worthwhile.We look forward to welcoming you back for another week-long stay whenever your travels bring you back to the area. If there's anything specific you're looking forward to on your return visit, please let us know—we'd love to make your next stay just as memorable.Thank you for choosing Hotel das Cataratas.Best regards,Isabelle Vieira - Assistant to General Manager

Dear Geng,Thank you so much for your outstanding review and for giving us a perfect score! We are truly grateful for your positive feedback.It's fantastic to hear that your experience at Hotel das Cataratas exceeded your expectations. Our team works hard to provide a memorable and enjoyable stay for our guests, and it's always rewarding to know that we've succeeded in doing so.If there are any specific aspects of your stay that stood out to you or if you have any suggestions for improvement, please feel free to share your thoughts. We value your input and strive to continuously enhance our guests' experiences.We sincerely appreciate your choosing Hotel das Cataratas, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. If you have any future reservations or inquiries, don't hesitate to reach out.Thank you again for your glowing review!Best regards,Isabelle Vieira - Assistant to General Manager

Querida Margarita,Agradecemos imensamente por dedicar um tempo para compartilhar sua experiência conosco e por nos presentear com a sua pontuação máxima! É muito gratificante saber que sua estadia no Hotel das Cataratas foi tão positiva.Estamos encantados por ter proporcionado uma experiência memorável para você. Se houver algum aspecto específico da sua estadia que tenha sido especialmente marcante ou se houver algo que possamos fazer para melhorar ainda mais, por favor, não hesite em nos informar.Esperamos ansiosamente recebê-la novamente em um futuro próximo. Caso tenha planos de retornar ou necessite de qualquer assistência, estamos à disposição.Agradecemos por escolher o Hotel das Cataratas e por compartilhar sua experiência positiva conosco.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral

Dear Josh,Thank you so much for taking the time to share your experience with us, and for the perfect score on Hoteis.com! We truly appreciate your feedback.We're delighted to hear that you had a wonderful stay and experienced exceptional hospitality. Your mention of feeling "held/taken care of every step along the way" warms our hearts, as providing a sense of comfort and care is a top priority for us.We're also glad you enjoyed the flip-flops - it's the little details that can make a stay memorable! Your comparison to "White Lotus, without the murder" brought a smile to our faces, and we're honored to be regarded as the only place to stay when visiting the falls.If you have any specific memories or aspects of your stay that you'd like to highlight or any suggestions for improvement, please feel free to share. We're always eager to enhance our guests' experiences.Thank you for choosing Hotel das Cataratas. We look forward to welcoming you back if your travels bring you to the falls again.Best regards,Isabelle Vieira - Assistant to General Manager

Dear Ann,Thank you for taking the time to share your review and for giving us a perfect 10 out of 10 on Hoteis.com! We appreciate your feedback.We're thrilled to hear that you found our hotel gorgeous, especially being right next to the falls. Our proximity to this natural wonder is indeed something we take great pride in, and it's wonderful to know that you enjoyed the breathtaking surroundings.If there's anything specific about your stay that stood out or any suggestions you may have for improvement, please feel free to share. We value your input as we continually strive to provide exceptional experiences for our guests.We hope to have the pleasure of welcoming you back to Hotel das Cataratas in the future. If you have any future reservations or inquiries, don't hesitate to reach out.Thank you for choosing us!Best regards,Isabelle Vieira - Assistant to General Manager

Caro Jason R.,Agradecemos sinceramente pela sua avaliação e pela pontuação máxima que nos concedeu! Estamos encantados por saber que a sua estadia no Hotel das Cataratas atendeu às suas expectativas. É um prazer para toda a equipe saber que contribuímos para tornar a sua experiência memorável.Esperamos recebê-lo novamente em breve e proporcionar-lhe mais momentos agradáveis. Se houver algo específico que tenha apreciado durante a sua estadia e queira destacar, ficaremos felizes em saber.Atenciosamente,Isabelle VieiraAssistente da Gerência Geral

Dear Rhonda,Thank you for sharing your feedback on Expedia, and for giving us a perfect 5 out of 5 rating! We're thrilled to hear that you found our resort beautiful and that our hotel staff was very accommodating.Providing exceptional service and ensuring our guests have a memorable experience is our top priority, and it's rewarding to know that we succeeded during your stay.If there are any specific aspects of your visit that stood out to you or any suggestions you may have for us, please feel free to share. We value your input and are always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you back to our resort in the future. If you have any future reservations or inquiries, don't hesitate to reach out.Thank you for choosing us!Best regards,Isabelle Vieira - Assistant to General Manager

Dear Mark,Thank you for taking the time to share your wonderful experience at our hotel on Hoteis.com, and for giving us a perfect score of 10 out of 10! We truly appreciate your detailed feedback.We are thrilled to hear that Hotel das Cataratas exceeded your expectations and that you found our colonial-era house tastefully converted into a high-quality hotel with great amenities. It's fantastic to know that you enjoyed the excellent location within the national park, providing a unique perspective of the falls right from the hotel.We're pleased that you found our concierge service helpful and that they were able to assist you in arranging exciting excursions, such as the power boat trip to the falls. Your kind words about our staff being helpful and friendly are truly appreciated; we strive to create a welcoming atmosphere for all our guests.We're delighted that you enjoyed the excellent pool and the restaurant next to it. Your recommendation as a base for visiting Iguazu Falls means a lot to us.Thank you for choosing Hotel das Cataratas, and we look forward to the opportunity of welcoming you back for another exceptional stay.Best regards,Isabelle Vieira - Assistant to General Manager

Caro Xavier,Agradecemos por compartilhar sua avaliação através da Expedia, e por nos atribuir a pontuação máxima de 5 de 5! Valorizamos muito sua opinião.Ficamos felizes em saber que sua experiência foi positiva, mas para entender melhor e melhorar continuamente, gostaríamos de ouvir mais detalhes sobre o que mais contribuiu para a sua satisfação durante a estadia.Se houver algo específico que tenha destacado ou algum aspecto que achou especialmente positivo, ficaríamos gratos em saber. Se tiver alguma sugestão ou observação construtiva, também estamos abertos a ouvir.Agradecemos por escolher nosso hotel. Esperamos tê-lo novamente como nosso hóspede em um futuro próximo.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral

Prezada Katherine D,Agradecemos imensamente por compartilhar sua avaliação e por nos conceder a pontuação máxima de 10 de 10 na Hoteis.com! É um grande prazer saber que sua experiência em nosso hotel foi tão positiva.Gostaríamos de saber mais sobre os aspectos específicos que mais lhe agradaram durante a sua estadia. Se houver detalhes que você gostaria de destacar ou se tiver alguma sugestão para tornar futuras visitas ainda mais especiais, ficaremos felizes em ouvir.A sua opinião é muito valiosa para nós, e agradecemos por escolher o nosso hotel. Esperamos ter a oportunidade de recebê-la novamente em breve para mais experiências memoráveis.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral

Dear Cary,Thank you for taking the time to share your review, and for giving us a perfect 5 out of 5 on Expedia! We appreciate your feedback.We're delighted to hear that your experience with us was positive. To better understand what aspects of your stay contributed to your satisfaction, and to continuously improve our services, we would love to hear more details. If there are specific highlights or any suggestions you'd like to share, please feel free to let us know.Your opinion is invaluable to us, and we're grateful that you chose our hotel. We hope to have the pleasure of welcoming you back in the near future for another exceptional stay.Best regards,Isabelle Vieira - Assistant to General Manager