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"This hotel is closed we were rebooked at the Europa Gatwick hotel a sister hotel connected with the Britannia Hotel chain. On the out side it looked ok check in was fine and the front desk staff were friendly and helpful. The twin room i booked was pretty spartan, lacking in pillows, one per guest, the beds were absolutely atrocious one could feel the springs thru the mattress and the bed creaked something chronic, there was also a very strange nude picture of a women on the wall over the bed...

"Hotel wasn’t too bad. Bad signal On phone for internet’"

"Due to Covid and having to self isolate for 14 days on our arrival back to Canada, We decided in April to cancel the two rooms booked. We corresponded with Expedia and through them were advised that we would not be refunded. As we did not stay at the hotel we can’t really review. But we were disappointed that they did not even offer a partial refund - given the circumstances "

"Convenient & efficient "

"Comfy beds, lots of space in the family room, good shower. Will stay there again "

"The best hotel I’ve been in London 😊"

"Nice location, interior rather dated but they did explain they had just taken over the hotel. Unfortunately no bar or restaurant was open - very helpful to arrange taxi and food Good access for airport "

"Great stay, friendly staff. Was clean, would absolutey stay again. "

"When we arrived the hotel was closed and we had to find somewhere else!"

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