Title: Moon Palace The Grand Cancun - All-inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Moon Palace The Grand Cancun - All-inclusive Seaside luxury in Cancun combines pampering amenities with adventure opportunities - from aromatherapy massages to gourmet dining, bowling and outdoor activities ## Photo gallery for Moon Palace The Grand Cancun - All-inclusive ![9 bars/lounges, 5 swim-up bars, beach bar - Moon Palace The Grand Cancun - All-inclusive (Cancun)](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/40a9a931.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/ad787201-4bd0-4fbd-83f8-43b86fa72786-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Lobby - Moon Palace The Grand Cancun - All-inclusive (Cancun)](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/w2880h1917x0y0-e7302b46.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Moon Palace The Grand Cancun - All-inclusive (Cancun)](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/a820b0a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![12 restaurants, breakfast, lunch, dinner served; Italian cuisine - Moon Palace The Grand Cancun - All-inclusive (Cancun)](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/a0f15f79.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Moon Palace The Grand Cancun - All-inclusive offers a luxury retreat on Cancun's shoreline with 27 holes of golf, a marina, and a private beach. Guests can relax in the steam room, enjoy aromatherapy and massages, dine at 12 restaurants, or sip drinks at five swim-up bars. ## Reviews 8.6 Excellent ## Popular amenities - On private beach - Parking included £697 includes taxes & fees 2 Feb - 3 Feb ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Grand Deluxe Garden View ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/e5ca0a8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Garden View 8.6 Excellent 101 reviews ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge Free minibar items - Garden view - 828 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Grand Swim Up Suite Garden View ![Grand Swim Up Suite Garden View | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/205151dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Swim Up Suite Garden View ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge Free minibar items - 850 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Grand Presidential Suite ![Grand Presidential Suite | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/b7771220.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Presidential Suite ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge Free minibar items - Garden view - 2497 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Grand Family Suite Garden View ![Grand Family Suite Garden View | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/c2dec241.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Family Suite Garden View 9.4 Exceptional 3 reviews ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Mini-fridge Free minibar items Smart TV - Garden view - 1658 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Grand Honeymoon Suite - King Size Bed ![Grand Honeymoon Suite - King Size Bed | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/a2391524.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Honeymoon Suite - King Size Bed 7.6 Good 7 reviews ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Mini-fridge Free minibar items Smart TV Pillow menu - Garden view - 829 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Grand Governor Suite - King Size Bed ![Grand Governor Suite - King Size Bed | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/e4f59ede.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Governor Suite - King Size Bed 10.0 Exceptional 1 review ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Mini-fridge Free minibar items Smart TV - Garden view - 1625 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/8906df17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge Free minibar items - Garden view - 828 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ## You may also like Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102572400/102572365/4bb5366f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort Cancun - All Inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 855 reviews £456 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Cancun-Hotels-AVA-Resort-Cancun.h102572365.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=136bc489-f71e-4584-bb41-752757adc5bb&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/870000/860400/860332/4d2afed2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort Puerto Morelos - Pool - Breakfast included - All-inclusive - Spa 9.4 Exceptional 64 reviews £528 includes taxes & fees 17 Feb - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) ## About the area Located in Cancun, Moon Palace The Grand Cancun - All-inclusive is on a private beach. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Travelling with kids? Consider Arrecife de Puerto Morelos National Park and Gotchak Paint Ball Extreme. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with hiking/biking trails and horse riding. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.97828%2C-86.83401&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zpp0gMXhGd2OhYV_gghypFIIMFc=) Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500 ### What's nearby - ![Breathtaking ](https://images.trvl-media.com/place/180137/91c140e6-a78d-4ca6-83f5-1d5730a86379.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arrecife de Puerto Morelos National Park 8 min walk \- 0.5 miles - ![Try the pumpkin dip, guacamole, oh and the crickets! #xoximilcocancun #xoximilco #travelstoke](https://images.trvl-media.com/place/553248635976022359/b6b76712-a66a-44b4-8dc6-6e6867df8633.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xoximilco 5 min drive \- 2.9 miles - ![Playa Delfines which includes tropical scenes, general coastal views and a beach](https://images.trvl-media.com/place/6075628/7d4170a0-911e-45f7-bafe-0f815ed10689.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Delfines Beach 24 min drive \- 12.2 miles - ![Cancun_LaIslaShoppingMall_6075610_190](https://images.trvl-media.com/place/6075610/0f026e52-8aa6-4036-8e50-6e927536acff.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Isla Shopping Mall 34 min drive \- 16.8 miles - Moon Palace Golf Club 3 min drive \- 1.6 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 15 min drive ### Restaurants - Grand Lobby Bar - The Grill 11 min walk - Boulangerie 10 min walk - Lobby Bar 19 min walk - Grand Central Buffet 8 min walk ## About this property ### Moon Palace The Grand Cancun - All-inclusive Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park Moon Palace Golf Club is located near Moon Palace The Grand Cancun - All-inclusive, which provides free full breakfast, a golf course and a marina. This property is a great place to bask in the sun with a private beach, free beach cabanas and a beach bar. For some rest and relaxation, visit the steam room, and indulge in a body wrap, reflexology or a hot stone massage. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. The gym offers Pilates classes and fitness classes; other things to do include bowling, ecotours and basketball. In addition to free water park access and a nightclub, guests can connect to free in-room WiFi. Other perks include: - 9 outdoor pools and a children's pool, along with a lazy river, a waterslide and 5 swim-up bars - Free self-parking and valet parking - 4 outdoor tennis courts, a round-trip airport shuttle (surcharge) and a free beach club on-site - Beach umbrellas, a porter/bellboy and a 24-hour front desk - Guest reviews say great things about the family-friendly amenities, pool and helpful staff Room features All 1304 rooms include comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as free international calls and premium bedding. Guest reviews highly rate the cleanliness rooms at the property. Extra conveniences in all rooms include: - Rainfall showers, designer toiletries and hairdryers - 42-inch Smart TVs with premium channels - Childcare services, daily housekeeping and desks ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/12000000/11670000/11669200/11669114/51c33de0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Ziva Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 9.4 Exceptional 1,902 reviews £456 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=11669114&PinnedHotelID=11669114&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/771fad9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Palace Cancun - All-Inclusive Cancun - Pool - All-inclusive - 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Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Free full breakfast available daily 7:00 AM to 11:00 AM - 12 restaurants - 5 swim-up bars - 9 bars/lounges - A beach bar - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Casa Mia - Habibi - Lebanese Cuisine - Jade - JC Steakhouse - Tavola ### Things to do - 27-hole golf course - 4 outdoor tennis courts - 9 outdoor pools - Air hockey - Arcade/game room - Basketball - Billiards/pool table - Bowling alley - Children's pool - Ecotours - Evening entertainment - Fitness classes - Free beach club - Free children's club - Free water park - Gym - Hiking/biking trails - Lazy river - Mini golf - Nightclub - Pilates classes - Playground - Shopping - Steam room - Waterslide - Yoga classes ### Family friendly - 9 outdoor pools - Arcade/game room - Baby toys - Bowling alley - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - Free water park access - In-room babysitting - Laundry facilities - Lazy river - Mini golf - Playground - Snack bar/deli - Soundproofed rooms - Trampoline - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Lockers - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 10 meeting rooms - 32,630 square feet of conference space - Computer station ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - Marina - On a private beach - Outdoor furniture - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Reflexology - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Braille/raised signage - Handrails in hallways - Handrails in stairways - Lift - Stair-free path to entrance - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - 3 floors - 9 buildings - Art Deco architecture - Ballroom - Banquet hall - Built in 2017 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch smart TV with premium cable channels - MP3 dock ### Food and drink - 24-hour room service - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Desk - Free international calls - Free local calls - Free long-distance calls - Iron/ironing board - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 26 per person (return) - Airport shuttle fee per child: USD 26 (return), (up to 17 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 005-007-001007/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Moon Palace Grand All Inclusive Cancun Grand Moon Palace All Inclusive All-inclusive property Cancun Grand Moon Palace All Inclusive Hotel Cancun Grand Moon Palace All Inclusive Hotel Grand Moon Palace All Inclusive Cancun Grand Moon Palace All Inclusive Hotel The Grand at Moon Palace - All Inclusive The Grand at Moon Palace - All Inclusive Cancun Moon Palace Grand All Inclusive Hotel The Grand at Moon Palace - All Inclusive Cancun Cancun The Grand at Moon Palace - All Inclusive Hotel The Grand at Moon Palace – All Inclusive The Grand at Moon Palace All Inclusive Grand Moon Inclusive Cancun ## Frequently asked questions ### Does Moon Palace The Grand Cancun - All-inclusive have a pool? ### How much does it cost to stay at Moon Palace The Grand Cancun - All-inclusive? ### Is Moon Palace The Grand Cancun - All-inclusive pet-friendly? ### How much is parking at Moon Palace The Grand Cancun - All-inclusive? ### What time is check-in at Moon Palace The Grand Cancun - All-inclusive? ### What time is check-out at Moon Palace The Grand Cancun - All-inclusive? ### Does Moon Palace The Grand Cancun - All-inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Moon Palace The Grand Cancun - All-inclusive? ### Where is Moon Palace The Grand Cancun - All-inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Moon Palace The Grand Cancun - All-inclusive Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Amenities ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 1,147 8 - Good 333 6 - Okay 180 4 - Poor 88 2 - Terrible 117 ## Reviews ### 10/10 Excellent #### Krishnamoorthy 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very nice resort. Kids enjoyed a lot. Good spot for a perfect vacation. ##### Krishnamoorthy Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Shirali 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great experience lots to do for kids and couples ##### Shirali Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Hanna 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Yes , rooms were clean and the staff was very helpful and friendly ##### Hanna Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Jennifer 17 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great people and clean ##### Jennifer Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Amanda Lynn 29 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lots of food options and plenty of seating/umbrellas at both the beach and all the pools. Very friendly staff! ##### Amanda Lynn Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Benson Samuel 2 Jan 2026 Liked: Cleanliness, property conditions & facilities Was an awesome stay again - make sure to book your restaurant reservations early Kids love it and had no issues with any of staff - they are all great! ##### Benson Samuel Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Herbert 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Restaurants were all great. Service throughout the entire property warm and friendly. Clean and very safe. Our second visit to the Moon Palace and we will be back! ##### Herbert Stayed 6 nights in Jan 2026 ### 8/10 Good #### Andrew John 2 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A wide variety of restaurants that offer many different types of cuisine ##### Andrew John Stayed 7 nights in Dec 2025 ### 8/10 Good #### Niket R 20 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean property. Very friendly staff. Excellent resort and activities. ##### Niket R Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Renee 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Facility and staff were amazing! ##### Renee Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Estanislas 14 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The Grand is a true 5-star all-inclusive experience. The rooms were spotless, the service was exceptional, and the dining options were outstanding. The kids’ activities were incredible—arcades, bowling, waterparks, endless pools, and live shows kept everyone entertained. The spa was absolutely magical and gave us the perfect place to relax while the kids had fun. We had an amazing stay and highly recommend The Grand for families, especially those with kids under 10. ##### Estanislas Stayed 7 nights in Jan 2026 ### 8/10 Good #### Zarin 6 Dec 2025 Liked: Amenities Great resort for kids! Steak house restaurant was amazing! Buffet in the main lobby was mediocre but the one by the pool was quite good. ##### Zarin Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Susana 17 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities There were just endless amenities that it was impossible to do everything in my 4 day stay. I wish I could have stayed longer! Water park, bounce house, circus tricks, arcade, just to name a few… The resort was so grand we had to take golf carts from place to place. It was massive! We loved all the food options and things to do there. Will come back for sure to do the things we didn’t get to last time! ##### Susana Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### helda 1 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time in the moon palace Grande , very beautiful facility , very organized , the staff is amazing , the quality of the food is great ##### helda Stayed 4 nights in Nov 2025 ### 8/10 Good #### Vineeth 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food is great and staff was friendly. Only complain is you don’t get reservations easily at the restaurants and there is a long wait times and queue ##### Vineeth Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Paulina 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great family friendly hotel, lots of activities for everyone. ##### Paulina Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Shilpi 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room , staff amenities everything is so good ##### Shilpi Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### XIAO 16 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are nice. Room cleaning could be better ##### XIAO Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Andrew 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property to stay with family. The resort is huge and we only explored 1/3 of it during our 5 nights. ##### Andrew Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Sooyoung 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Good for families with young kids! I strongly recommend ‘Circus’ restaurant. And Cusco is also good. Room cleaning is so so. ##### Sooyoung Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Bankim 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Gorgeous property with plenty of restaurants, bars. Kinds friendly. ##### Bankim Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Herlinda 30 Nov 2025 Liked: Cleanliness, amenities Staff was the best customer service ![](https://a.travel-assets.com/ugc/hotel-reviews/e6874f59-710a-474d-a2e2-650f5f34bb8c-1764539092423.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Herlinda Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Pardis 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice experience , Great service as we were expedia member ##### Pardis Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Bradley 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort exceeded our expectations for a family friendly resort. Amazing amenities, staff, and kid items. We would 100% go again! ##### Bradley Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Cheryl 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to bring your kids. So much to do. 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