Title: Moon Palace The Grand Cancun - All-inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Moon Palace The Grand Cancun - All-inclusive Luxury property on the beach, with 9 outdoor pools ![9 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/8554923a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private beach, white sand, free beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/676bb17f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/64b39711.jpg?impolicy=resizecrop&rw=297&ra=fit) ![12 restaurants, breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/a0f15f79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Presidential Suite | View from room](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/fa11aa00.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Moon Palace The Grand Cancun - All-inclusive offers a luxury retreat on Cancun's shoreline with 27 holes of golf, a marina, and a private beach. Guests can relax in the steam room, enjoy aromatherapy and massages, dine at 12 restaurants, or sip drinks at five swim-up bars. VIP Access 8.6 Excellent ## Popular amenities - - - - - - On private beach £536 includes taxes & fees 27 Oct - 28 Oct VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 25 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 26 - Oct 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/e5ca0a8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Garden View 8.6 Excellent 100 reviews ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge Free minibar items - 828 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Grand Swim Up Suite Garden View | 1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/205151dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Swim Up Suite Garden View ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge Free minibar items - 850 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Grand Presidential Suite | 1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/b7771220.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Presidential Suite ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge Free minibar items - 2497 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ![Grand Family Suite Garden View | 1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/c2dec241.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Family Suite Garden View 9.4 Exceptional 3 reviews ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Mini-fridge Free minibar items Smart TV - 1658 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ![Grand Honeymoon Suite - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/a2391524.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Honeymoon Suite - King Size Bed 7.8 Good 6 reviews ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Mini-fridge Free minibar items Smart TV Pillow menu - 829 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Grand Governor Suite - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/e4f59ede.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Governor Suite - King Size Bed 10.0 Exceptional 1 review ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Mini-fridge Free minibar items Smart TV - 1625 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/8906df17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge Free minibar items - 828 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/430000/428600/428588/af631c2f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace Cancun - All Inclusive Cancun - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 2,891 reviews £369 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=fe31c910-b969-4ade-867a-f4471604d537&top_cur=GBP) Ad ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - 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Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 153 reviews £588 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Cancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=fe31c910-b969-4ade-867a-f4471604d537&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) ## About the area Located in Cancun, Moon Palace The Grand Cancun - All-inclusive is on a private beach. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Travelling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at Tecnologic Stadium. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with hiking/biking trails and horse riding. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.97828%2C-86.83401&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zpp0gMXhGd2OhYV_gghypFIIMFc=) Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500 ### What's nearby - Moon Palace Golf Club - 3 min drive - 1.6 miles - Xoximilco - 5 min drive - 2.9 miles - Riviera Cancun Golf Resort - 10 min drive - 2.9 miles - Iberostar Cancun Golf Course - 23 min drive - 14.8 miles - Delfines Beach - 23 min drive - 15.2 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive ### Restaurants - Grand Lobby Bar - ‪Lobby Bar - ‬19 min walk - ‪Boulangerie - ‬10 min walk - ‪Grand Central Buffet - ‬8 min walk - ‪Sky Bar - ‬19 min walk ## About this property ### Moon Palace The Grand Cancun - All-inclusive Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park Moon Palace Golf Club is located near Moon Palace The Grand Cancun - All-inclusive, which provides free full breakfast, a golf course and a marina. This property is a great place to bask in the sun with a private beach, free beach cabanas and a beach bar. For some rest and relaxation, visit the steam room, and indulge in a body scrub, hydrotherapy or a massage. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. The gym offers yoga classes and fitness classes; other things to do include bowling, ecotours and hiking/biking. In addition to free water park access and a nightclub, guests can connect to free in-room WiFi. Other perks include: - 9 outdoor pools and a children's pool, along with a lazy river, a waterslide and 5 swim-up bars - Free self-parking and valet parking - 4 outdoor tennis courts, a round-trip airport shuttle (surcharge) and a free beach club on-site - Wedding services, a lift and coffee/tea in reception - Guest reviews say great things the family-friendly amenities, pool and helpful staff Room features All 1304 rooms include comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as free international calls and premium bedding. Guest reviews highly rate the cleanliness rooms at the property. Extra conveniences in all rooms include: - Rainfall showers, designer toiletries and hairdryers - 42-inch Smart TVs with premium channels - Childcare services, daily housekeeping and desks ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/771fad9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Palace Cancun - All Inclusive Cancun - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 2,891 reviews £369 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/35000000/34980000/34975400/34975395/63506d36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Palace Nizuc - All inclusive Cancun - Pool - Breakfast included - 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28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=41491098&PinnedHotelID=41491098&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site ### Food and drink - Free full breakfast available daily 7:00 AM to 11:00 AM - 12 restaurants - 5 swim-up bars - 9 bars/lounges - A beach bar - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Casa Mia - Habibi - Lebanese Cuisine - Jade - JC Steakhouse - Tavola ### Things to do - 27-hole golf course - 4 outdoor tennis courts - 9 outdoor pools - Air hockey - Arcade/game room - Basketball - Billiards/pool table - Bowling alley - Children's pool - Ecotours - Evening entertainment - Fitness classes - Free beach club - Free children's club - Free water park - Gym - Hiking/biking trails - Lazy river - Mini golf - Nightclub - Pilates classes - Playground - Shopping - Steam room - Waterslide - Yoga classes ### Family friendly - 9 outdoor pools - Arcade/game room - Baby toys - Bowling alley - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - Free water park access - In-room babysitting - Laundry facilities - Lazy river - Mini golf - Playground - Snack bar/deli - Soundproofed rooms - Trampoline - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Lockers - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 10 meeting rooms - 32,630 square feet of conference space - Computer station ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - Marina - On a private beach - Outdoor furniture - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Reflexology - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Braille/raised signage - Handrails in hallways - Handrails in stairways - Lift - Stair-free path to entrance - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - 3 floors - 9 buildings - Art Deco architecture - Ballroom - Banquet hall - Built in 2017 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch smart TV with premium cable channels - MP3 dock ### Food and drink - 24-hour room service - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Desk - Free international calls - Free local calls - Free long-distance calls - Iron/ironing board - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 26 per person (return) - Airport shuttle fee per child: USD 26 (return), (up to 17 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Moon Palace Grand All Inclusive Cancun Grand Moon Palace All Inclusive All-inclusive property Cancun Grand Moon Palace All Inclusive Hotel Cancun Grand Moon Palace All Inclusive Hotel Grand Moon Palace All Inclusive Cancun Grand Moon Palace All Inclusive Hotel The Grand at Moon Palace - All Inclusive The Grand at Moon Palace - All Inclusive Cancun Moon Palace Grand All Inclusive Hotel The Grand at Moon Palace - All Inclusive Cancun Cancun The Grand at Moon Palace - All Inclusive Hotel The Grand at Moon Palace – All Inclusive The Grand at Moon Palace All Inclusive Grand Moon Inclusive Cancun ## Frequently asked questions ### Does Moon Palace The Grand Cancun - All-inclusive have a pool? > Yes, this property has 9 outdoor pools and a children's pool. ### How much does it cost to stay at Moon Palace The Grand Cancun - All-inclusive? > As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All-inclusive on 27 Oct 2025 start from £536.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Moon Palace The Grand Cancun - All-inclusive pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Moon Palace The Grand Cancun - All-inclusive? > Self-parking and valet parking are free at this property. ### What time is check-in at Moon Palace The Grand Cancun - All-inclusive? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Moon Palace The Grand Cancun - All-inclusive? > Checkout is at noon. ### Does Moon Palace The Grand Cancun - All-inclusive provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies. ### Are there all-inclusive benefits at Moon Palace The Grand Cancun - All-inclusive? > Yes, the property is all-inclusive. ### Where is Moon Palace The Grand Cancun - All-inclusive located? > Nestled on the beach, this Cancun property is 0.6 mi (1 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.2 mi (3.6 km) from Moon Palace Golf Club. Arrecife de Puerto Morelos National Park and Go Grand Outlet Riviera Maya are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Moon Palace The Grand Cancun - All-inclusive Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 1,081 8 - Good 317 6 - Okay 177 4 - Poor 83 2 - Terrible 110 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 9.0/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Paulina 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great family friendly hotel, lots of activities for everyone. ##### Paulina Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Pedro Antonio 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities everything was excellent i will be back for sure ##### Pedro Antonio Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Pardis 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice experience , Great service as we were expedia member ##### Pardis Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Cheryl 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to bring your kids. So much to do. Lovely resort! ##### Cheryl Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Vendetta 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice sweet, very clean and staff was amazing ##### Vendetta Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Camilo Felipe Acuna 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff. Very nice hotel. Enjoyed the fact we were Expedia VIP. ##### Camilo Felipe Acuna Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Tzitzitlini 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay for families, clean, the food was great, the staff was the best. My family enjoyed our stay, my only feedback is to cut back on the trash in the boulangerie because it generates a lot of waste. ##### Tzitzitlini Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Junette 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The spa was very relaxing ##### Junette Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Tamara 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a delicious meal. ##### Tamara Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Birpal 18 Oct 2025 Liked: Staff & service, property conditions & facilities Bar was well stocked. Beer could have been better. Overall good property with great food options. Many options for kids and familia which is great. ##### Birpal Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Bridgette 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff. Family friendly resort ##### Bridgette Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ramiro 3 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice resort ##### Ramiro Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### norma 25 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, clean resort with lots to do with the kiddos! ##### norma Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### John 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff and facilities were great at the Moon palace the Grand. We had great events at dinners including a blue fin tuna carving at a sushi restaurant, a Mexican fiesta at the cantina and a circus performance at their kids restaurant. ##### John Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Marian 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Moon Palace Grand Opening exceeded our expectations 100% ##### Marian Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Elizabeth Margarita Lazo De 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent amenities. Great staff. Good location ![](https://a.travel-assets.com/ugc/hotel-reviews/06ff75e2-dc52-4c80-9199-83adea229e48-1757866146266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cd841f64-4f15-4ab1-b8a3-9f71d7c34822-1757866143028.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/344b1fea-c557-42fd-aaa2-8c7031df5495-1757866144056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elizabeth Margarita Lazo De Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### JOEL 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel…, the only thing that I don’t like is the pools ##### JOEL Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Laura 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente todo! ##### Laura Stayed 1 night in Sep 2025 ### 8/10 Good #### BRIAN E 9 Oct 2025 Liked: Staff & service The property went above and beyond for my son’s birthday. ##### BRIAN E Stayed 7 nights in Jul 2025 ### 8/10 Good #### Ho Sun 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good vacation~^ ##### Ho Sun Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Angela C 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's ok too expensive though ##### Angela C Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Sree Lalitha 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room upgrade and excellent ##### Sree Lalitha Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ramiro Alberto 19 Jul 2025 Liked: Amenities beautiful resort, relaxing and away from the hustle.... great food and drinks... ##### Ramiro Alberto Stayed 5 nights in Jul 2025 ### 8/10 Good #### ankit 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good kid friendly ##### ankit Stayed 2 nights in Aug 2025 ### 8/10 Good #### Nam 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is very nice for it age, the staff was attentive...the only complaints we had was the food temperature. Food was good and presentation was on point but food at restaurant/buffet serving temperature was all off...cold food wasn't cold, hot food wasn't hot also a bit under seasoned but that could be to fit all visitors vs minority. ##### Nam Stayed 5 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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