Bournemouth East Cliff Hotel, Sure Hotel Collection by BW is located in Bournemouth City Centre, a neighborhood in Bournemouth, and is in the entertainment district and on the beach. While the natural beauty of Bournemouth Beach and New Forest National Park can be enjoyed by anyone, those looking for an activity can check out Poole Harbour.
Looking to enjoy an event or a game while in town? See what's happening at Vitality Stadium or Go Ape at Moors Valley Ringwood. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Bournemouth (BOH-Bournemouth Intl.) - 13 min drive
Restaurants
Nathan’s Famous - 7 min walk
O'Neill's - 7 min walk
Korean Grill - 8 min walk
Sprinkles Gelato - 9 min walk
The Anvil - 8 min walk
About this property
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW
Hotel located in Bournemouth City Centre
Near Bournemouth Beach and Bournemouth Pier, Bournemouth East Cliff Hotel, Sure Hotel Collection by BW provides a terrace, a garden, and dry cleaning/laundry services. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks include:
Outdoor pool access nearby
English breakfast (surcharge), self-parking (surcharge) and access to a nearby indoor pool
Access to a nearby health club, a porter/bellboy and barbecues
A lift, a 24-hour front desk and a banquet hall
Guest reviews speak well of the breakfast, helpful staff and overall condition
Room features
All 67 rooms include comforts such as premium bedding, as well as thoughtful touches like free WiFi and room service.
Other amenities include:
Bathrooms with showers and shower/bath combinations
Daily English breakfast available for a fee: GBP 10 per person
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Indoor pool (guest access)
Outdoor pool (guest access)
Family friendly
Access to nearby indoor pool
Access to nearby outdoor pool
Free rollaway/extra bed
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Wedding services
Business services
295 square feet of conference space
5 meeting rooms
Outdoors
Barbecue grill
Garden
On the beach
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
More
4 floors
Ballroom
Banquet hall
Building
Built in 1930
Smoke-free property
Room amenities
Bedroom
Free rollaway/extra bed
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
Entertainment
LCD TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Room service
More
Access via exterior corridors
Desk
Heating
Iron/ironing board on request
Policies
Check-in
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Check-out
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
The property is closed between November 5 and May 27.
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Free rollaway/extra beds!
Payment types at the property
Important information
Optional extras
Fee for English breakfast: approximately GBP 10.00 per person
Self parking fee: GBP 20 per day
Pet fee: GBP 15.00 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: GBP 20.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property is also known as
Bournemouth East Cliff
Bournemouth East Cliff Court
Menzies Hotels Bournemouth East Cliff Court
Menzies Hotels Cliff Court
Menzies Hotels Cliff Court Hotel
Menzies Hotels Cliff Court Hotel Bournemouth East
Hallmark Hotel Bournemouth East Cliff
Hallmark Bournemouth East Cliff
Menzies East Cliff Court Bournemouth Hotel Bournemouth
Hallmark Hotel Bournemouth East Cliff
S. Bournemouth East Cliff Opco Limited
Bournemouth East Cliff Sure Hotel Collection by Best Western
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Hotel
Frequently asked questions
Does Bournemouth East Cliff Hotel, Sure Hotel Collection by BW have a pool?
Yes, this property has outdoor pool access.
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 269 out of 976 reviews" "
10 - Excellent
269
Rating 8 - Good. 390 out of 976 reviews" "
8 - Good
390
Rating 6 - Okay. 174 out of 976 reviews" "
6 - Okay
174
Rating 4 - Poor. 82 out of 976 reviews" "
4 - Poor
82
Rating 2 - Terrible. 61 out of 976 reviews" "
2 - Terrible
61
8.2/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
Sophie
7 Apr 2024
Disliked: Staff & service
We loved the sea view in our room and the balcony.
But I was ignored by two reception staff while waiting for over 10 mins, the second staff member didn’t acknowledge I was waiting.
Plus house keeping walked in unannounced, when.
Hotel was nice as you entered and the ground floor was well decorated but the rooms were very tired. Wardrobe doors were hanging off and our room needed decorating badly, room size was great with plenty of room, it was dog friendly so I assume this was the reason. Staff were very friendly but slow as we constantly ran out of milk and tea in the room. Would not stay there again.
Eric J
Stayed 4 nights in Dec 2023
4/10 Poor
Holly
Travelled with partner
17 Dec 2023
Liked: Staff & service
Disliked: Property conditions & facilities
A lovely hotel, however a xmas party of 200 people carried on into the morning - so our restful break was ruined. It was fine up until then. Good staff but no one would answer my call 1am in the morning so I will be writing to the GM. Cut off for 12.00 2wpupd have been fine. :(
Holly
Stayed 1 night in Dec 2023
4/10 Poor
Kay
Travelled with family
3 Nov 2023
We were very disappointed, we booked in for the night so we could attend a birthday party in the next door hotel.my sister drove down from London so we arrived at 4oclock with every intention of having a drink in the bar beforehand only to be told on arrival it was the last day of trading and that the bar was shut. Our rooms were a big let down, bathroom smelt of urine, curtains hanging off the rail and chairs were badly marked. I didn’t bother showering in the morning as couldn’t stand the smell.I think if it’s the last day of trading we should have been notified about the bar ect on booking and should never of been charged the full price.
Room was clean but no facilities in hotel, couldn’t get a drink in hotel after I spoke directly to Best Western on Friday after a couple of reviews said about facilities being closed, but was assured everything was open, two staff on duty Saturday night were less than helpful with helping us with a taxi